Casengo

Customer Support Software for Live Chat, Email and Twitter

How are these alternatives similar to Casengo?

The alternatives suggested are similar to Casengo in terms of common software categories, shared features and the number of verified user reviews. Explore the following Casengo alternatives to see if there are any Casengo competitors that you should also consider in your software research.


What are the top 5 alternatives to Casengo?


Top 20 alternatives

ShowHows

# 1 Alternative

Overview

ShowHows is a web-based platform which lets businesses create web-based, embeddable how-to and tutorial guides for customer support and content marketing Read more about ShowHows
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 0 4.8

DeskPRO

Customer service software you can depend on

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about DeskPRO
Business size
S M L

Starting from: US$29.00/month
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Supportbench

A Modern B2B Helpdesk CRM Software.

Overview

Our Enterprise Customers Just Love The Convenience. Case Management, Ticket Management, Workflows Automation, Native Integrations, Knowledge Base, and accurate Analytics & Insights, all built-in inside a modern B2B Customer Management Software. Read more about Supportbench
Business size
S M L

Starting from: N/A
Pricing plans
Value for Money 4.7 0.1 View Pricing Plans

Zoho Desk

Cloud-based help desk platform

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from: US$14.00/month
Pricing plans
Value for Money 4.5 0.3 View Pricing Plans

INSIDE

Cloud-based visual AI-powered customer engagement solutions.

Overview

Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness. Read more about INSIDE
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Kustomer

Modern Customer Service Software For Customer-First Brands

Overview

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
Business size
S M L

Starting from: US$89.00/month
  • Free Version
  • Free Trial
Value for Money 4.3 0.5

Zendesk

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from: US$19.00/month
  • Free Version
  • Free Trial
Value for Money 4.1 0.7

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from: US$18.00/month
Pricing plans
Value for Money 4.4 0.4 View Pricing Plans

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent
Business size
S M L

Starting from: US$15.00/month
Pricing plans
Value for Money 4.7 0.1 View Pricing Plans

TeamSupport

B2B Customer Support Software

Overview

TeamSupport is a B2B customer support software company for tech-enabled companies in software, hardware, infotech, telecom industries. Read more about TeamSupport
Business size
S M L

Starting from: US$50.00/month
  • Free Version
  • Free Trial
Value for Money 4.4 0.4

HelpCrunch

Customer Communication tool for Support, Marketing & Sales

Overview

HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free! Read more about HelpCrunch
Business size
S M L

Starting from: US$15.00/month
  • Free Version
  • Free Trial
Value for Money 4.8

Vivantio

Flexible Software. Focused Service.

Overview

Using the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers demanding B2B teams to achieve unparalleled service excellence. Read more about Vivantio
Business size
S M L

Starting from: US$42.00/year
  • Free Version
  • Free Trial
Pricing plans
Value for Money 4.2 0.6 View Pricing Plans

Comm100 Live Chat

Enterprise Live Chat

Overview

Comm100 Live Chat powers real-time, personalized customer engagements when visitors need it most. Read more about Comm100 Live Chat
Business size
S M L

Starting from: US$29.00/month
Pricing plans
Value for Money 4.4 0.4 View Pricing Plans

UseResponse

All-in-one Customer Support and Feedback Suite

Overview

Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system. Read more about UseResponse
Business size
S M L

Starting from: US$149.00/month
  • Free Version
  • Free Trial
Value for Money 4.8

User.com

The engine of growth. An all in one solution for user data.

Overview

User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.6 0.2

Helpshift

Digital customer service platform and ticketing system

Overview

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 3.8 1.0

EcholoN

Help desk software for managing customer service processes

Overview

EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN
Business size
S M L

Starting from: US$5,500.00/one-time
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

C2 ATOM

The ultimate ITSM platform

Overview

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
Business size
S M L

Starting from: US$40.00/month
Pricing plans
Value for Money 4.2 0.6 View Pricing Plans

Richpanel

Effortless Ecommerce Customer Support

Overview

Modern customer support solutions for ecommerce stores. Deep integration with Shopify, Magento, WooCommerce. One platform for all support channels - Email, Live Chat, Facebook, Instagram, WhatsApp & Phone. Instantly resolves 30-40% issues before reaching agents with guided ecommerce self-service. Read more about Richpanel
Business size
S M L

Starting from: US$100.00/month
  • Free Version
  • Free Trial
Value for Money 5 0.2

Front

One place to take care of all your customers

Overview

Front is the leading customer communication hub that allows companies to offer tailor-made service at scale, across all channels. Get started with Front, today. Read more about Front
Business size
S M L

Starting from: US$19.00/year
Pricing plans
Value for Money 4.2 0.6 View Pricing Plans
Quick view of Casengo
4.7 (18)
Business size
S M L

Pricing starting from:

€9.00/month

  • Free Version
  • Free Trial
Value for Money
4.8
Learn More