SysAid

Automate IT tasks and workflows with SysAid's ITSM solution
(287 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Forum Forum
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

N/A
Free Free
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Active Directory Integration Active Directory Integration
Activity Dashboard Activity Dashboard
Activity Tracking Activity Tracking
Alerts / Escalation Alerts / Escalation
Application Integration Application Integration
Approval Process Control Approval Process Control
Asset Management Asset Management
Auditing Auditing
Automatic Notifications Automatic Notifications
Barcode Scanning Barcode Scanning
Benchmarking Benchmarking
Change Management Change Management
Chat Chat
Client Portal Client Portal
Collaboration Tools Collaboration Tools
Configuration Management Configuration Management
Custom Forms Custom Forms
Customizable Branding Customizable Branding
Email Integration Email Integration
Employee Portal Employee Portal
Escalation Management Escalation Management
Gantt Charts Gantt Charts
Help Desk Management Help Desk Management
IT Asset Tracking IT Asset Tracking
Incident Management Incident Management
Instant Messaging Instant Messaging
Inventory Management Inventory Management
Knowledge Base Management Knowledge Base Management
Mobile Integration Mobile Integration
Performance Reports Performance Reports
Permission Management Permission Management
Portfolio Management Portfolio Management
Prioritizing Prioritizing
Problem Management Problem Management
Productivity Reporting Productivity Reporting
Project Time Tracking Project Time Tracking
Real Time Reporting Real Time Reporting
Remote Access Remote Access
Remote Control Remote Control
Reporting & Statistics Reporting & Statistics
Request Routing Request Routing
Role-Based Permissions Role-Based Permissions
SLA Management SLA Management
SSL Security SSL Security
Self Service Portal Self Service Portal
Status Tracking Status Tracking
Support Ticket Management Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Survey Management Survey Management
Surveys & Feedback Surveys & Feedback
Third Party Integration Third Party Integration
Timer Timer
Visual Analytics Visual Analytics
Workflow Management Workflow Management

Integrations

Integrations

Axonius Axonius
BeyondTrust BeyondTrust
Ekran System Ekran System
Help Desk Migration Help Desk Migration
Jira Jira
Nagios XI Nagios XI
OneLogin OneLogin
Sage 50cloud Sage 50cloud
TeamViewer TeamViewer
Zero Incident Framework Zero Incident Framework

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