NABD System

Omnichannel Customer support & Help Desk software-FREE PLAN
(38 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Email/Help Desk Email/Help Desk
FAQs/Forum FAQs/Forum
Knowledge Base Software Knowledge Base Software
Phone Support Phone Support
24/7 (Live rep) 24/7 (Live rep)
Chat Chat

Pricing

Pricing

Starting From

Starting From

US$0.01/month
Free Free
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Ad hoc Reporting Ad hoc Reporting
Alerts / Escalation Alerts / Escalation
Assignment Management Assignment Management
Audit Management Audit Management
Call Center Management Call Center Management
Client Portal Client Portal
Collaboration Tools Collaboration Tools
Dashboard Software Dashboard Software
Email Templates Email Templates
Engagement Analytics Engagement Analytics
Feedback Management Feedback Management
File Sharing Software File Sharing Software
Forms Management Forms Management
Issue Tracking Software Issue Tracking Software
Live Chat Software Live Chat Software
Multi-Channel Communication Multi-Channel Communication
Multi-Company Multi-Company
Performance Management Performance Management
Proactive Chat Proactive Chat
Real-Time Chat Real-Time Chat
Reporting/Analytics Reporting/Analytics
Routing Routing
Social Media Monitoring Software Social Media Monitoring Software
Support Ticket Tracking Support Ticket Tracking
Survey/Poll Management Survey/Poll Management
Task Management Software Task Management Software
Third Party Integrations Third Party Integrations
Ticket Management Ticket Management
Two-Factor Authentication Two-Factor Authentication
Visual Analytics Visual Analytics

Integrations

Integrations

Facebook Facebook
Google Calendar Google Calendar
Google Drive Google Drive
Microsoft Excel Microsoft Excel
Microsoft Outlook Microsoft Outlook
Microsoft Word Microsoft Word
Twitter Twitter

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