Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
FAQs |
FAQs
|
Knowledge Base |
Knowledge Base
|
Online Support |
Online Support
|
Phone Support |
Phone Support
|
Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
US$8.00/month
|
|
One Time License |
One Time License
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
API |
API
|
Accounting Management |
Accounting Management
|
Action Management |
Action Management
|
Active Directory Integration |
Active Directory Integration
|
Alerts / Escalation |
Alerts / Escalation
|
Asset Management |
Asset Management
|
Automated Scheduling |
Automated Scheduling
|
Automatic Notifications |
Automatic Notifications
|
Billable Hours Tracking |
Billable Hours Tracking
|
Billing & Invoicing |
Billing & Invoicing
|
Categorization |
Categorization
|
Change Management |
Change Management
|
Chat |
Chat
|
Client Portal |
Client Portal
|
Collaboration Tools |
Collaboration Tools
|
Collaborative Review |
Collaborative Review
|
Collaborative Workspace |
Collaborative Workspace
|
Custom Fields |
Custom Fields
|
Customer Experience Management |
Customer Experience Management
|
Customer History |
Customer History
|
Email Integration |
Email Integration
|
Employee Self Service |
Employee Self Service
|
Escalation Management |
Escalation Management
|
Filtered Views |
Filtered Views
|
Financial Management |
Financial Management
|
Gamification |
Gamification
|
Help Desk Integration |
Help Desk Integration
|
Help Desk Management |
Help Desk Management
|
IT Asset Tracking |
IT Asset Tracking
|
Incident Management |
Incident Management
|
Instant Messaging |
Instant Messaging
|
Issue Management |
Issue Management
|
Labeling |
Labeling
|
Multi-Channel Communication |
Multi-Channel Communication
|
Multi-Channel Management |
Multi-Channel Management
|
Multi-Company |
Multi-Company
|
Multi-Currency |
Multi-Currency
|
Multi-Language |
Multi-Language
|
Online Forums |
Online Forums
|
Prioritizing |
Prioritizing
|
Problem Management |
Problem Management
|
Production Tracking |
Production Tracking
|
Real Time Notifications |
Real Time Notifications
|
Recurring Tasks |
Recurring Tasks
|
Reporting & Statistics |
Reporting & Statistics
|
Requirements Management |
Requirements Management
|
Rules-Based Workflow |
Rules-Based Workflow
|
SLA Management |
SLA Management
|
Scheduled Reporting |
Scheduled Reporting
|
Self Service Portal |
Self Service Portal
|
Social Media Integration |
Social Media Integration
|
Support Ticket Tracking |
Support Ticket Tracking
|
Survey Management |
Survey Management
|
Surveys & Feedback |
Surveys & Feedback
|
Tagging |
Tagging
|
Task Scheduling |
Task Scheduling
|
Vendor Managed Inventory |
Vendor Managed Inventory
|
Web Forms |
Web Forms
|
Workflow Management |
Workflow Management
|
Integrations |
Integrations |
AuditShipment |
AuditShipment
|
FreshBooks |
FreshBooks
|
LiveChat |
LiveChat
|
Mailchimp |
Mailchimp
|
Shopify |
Shopify
|
SugarCRM |
SugarCRM
|
Twitter
|
|
VisitorTrack |
VisitorTrack
|
Wordpress |
Wordpress
|
Zoho SalesIQ |
Zoho SalesIQ
|