Vision Helpdesk

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
(27 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

$8.00/month
One Time License One Time License
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Accounting Management Accounting Management
Action Management Action Management
Active Directory Integration Active Directory Integration
Alerts / Escalation Alerts / Escalation
Asset Management Asset Management
Automated Scheduling Automated Scheduling
Automatic Notifications Automatic Notifications
Billable Hours Tracking Billable Hours Tracking
Billing & Invoicing Billing & Invoicing
Categorization Categorization
Change Management Change Management
Chat Chat
Client Portal Client Portal
Collaboration Tools Collaboration Tools
Collaborative Review Collaborative Review
Collaborative Workspace Collaborative Workspace
Custom Fields Custom Fields
Customer Experience Management Customer Experience Management
Customer History Customer History
Email Integration Email Integration
Employee Self Service Employee Self Service
Escalation Management Escalation Management
Filtered Views Filtered Views
Financial Management Financial Management
Gamification Gamification
Help Desk Integration Help Desk Integration
Help Desk Management Help Desk Management
IT Asset Tracking IT Asset Tracking
Incident Management Incident Management
Instant Messaging Instant Messaging
Issue Management Issue Management
Labeling Labeling
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Multi-Company Multi-Company
Multi-Currency Multi-Currency
Multi-Language Multi-Language
Online Forums Online Forums
Prioritizing Prioritizing
Problem Management Problem Management
Production Tracking Production Tracking
Real Time Notifications Real Time Notifications
Recurring Tasks Recurring Tasks
Reporting & Statistics Reporting & Statistics
Requirements Management Requirements Management
Rules-Based Workflow Rules-Based Workflow
SLA Management SLA Management
Scheduled Reporting Scheduled Reporting
Self Service Portal Self Service Portal
Social Media Integration Social Media Integration
Support Ticket Tracking Support Ticket Tracking
Survey Management Survey Management
Surveys & Feedback Surveys & Feedback
Tagging Tagging
Task Scheduling Task Scheduling
Vendor Managed Inventory Vendor Managed Inventory
Web Forms Web Forms
Workflow Management Workflow Management

Integrations

Integrations

AuditShipment AuditShipment
FreshBooks FreshBooks
LiveChat LiveChat
Mailchimp Mailchimp
Shopify Shopify
SugarCRM SugarCRM
Twitter Twitter
VisitorTrack VisitorTrack
Wordpress Wordpress
Zoho SalesIQ Zoho SalesIQ

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