Userlike

Live chat and customer messaging for businesses of all sizes
(633 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Email/Help Desk Email/Help Desk
FAQs/Forum FAQs/Forum
Phone Support Phone Support
24/7 (Live rep) 24/7 (Live rep)
Chat Chat

Pricing

Pricing

Starting From

Starting From

€90.00/month
Free Free
Open Source Open Source
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Alerts / Escalation Alerts / Escalation
Chatbot Software Chatbot Software
Communication Management Communication Management
Dashboard Software Dashboard Software
Email Distribution Email Distribution
Feedback Management Feedback Management
File Sharing Software File Sharing Software
Geotargeting Geotargeting
Human Handover Human Handover
Knowledge Base Management Knowledge Base Management
Knowledge Management Software Knowledge Management Software
Live Chat Software Live Chat Software
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Data Collection Multi-Channel Data Collection
Offline Form Offline Form
One-to-One Messaging One-to-One Messaging
Performance Metrics Performance Metrics
Personalization Software Personalization Software
Proactive Chat Proactive Chat
Real-Time Chat Real-Time Chat
Real-time Conversations Real-time Conversations
Reporting/Analytics Reporting/Analytics
Routing Routing
SMS Messaging SMS Messaging
Screen Sharing Software Screen Sharing Software
Support Ticket Management Support Ticket Management
Survey/Poll Management Survey/Poll Management
Third Party Integrations Third Party Integrations
Ticket Management Ticket Management
Transfers/Routing Transfers/Routing

Integrations

Integrations

Bigcommerce Bigcommerce
Cloudflare Cloudflare
Desk.com Desk.com
Freshdesk Freshdesk
GitHub GitHub
Help Scout Help Scout
Highrise Highrise
HubSpot CRM HubSpot CRM
Jira Jira
Mailchimp Mailchimp
Pipedrive Pipedrive
PipelineDeals PipelineDeals
Salesforce Service Cloud Salesforce Service Cloud
Slack Slack
SugarCRM SugarCRM
Talkdesk Talkdesk
Trello Trello
UserVoice UserVoice
Zendesk Zendesk
Zendesk Sell Zendesk Sell