Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
FAQs |
FAQs
|
Forum |
Forum
|
Knowledge Base |
Knowledge Base
|
Online Support |
Online Support
|
Phone Support |
Phone Support
|
Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
US$29.00/month
|
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
API |
API
|
Access Control |
Access Control
|
Activity Tracking |
Activity Tracking
|
Authentication |
Authentication
|
Automatic Lead Distribution |
Automatic Lead Distribution
|
Call Monitoring |
Call Monitoring
|
Call Recording |
Call Recording
|
Call Tracking |
Call Tracking
|
Categorization |
Categorization
|
Collaboration Tools |
Collaboration Tools
|
Collaborative Workspace |
Collaborative Workspace
|
Contact Database |
Contact Database
|
Contact History |
Contact History
|
Contact Management |
Contact Management
|
Custom Fields |
Custom Fields
|
Customer Complaint Tracking |
Customer Complaint Tracking
|
Customer Database |
Customer Database
|
Customer Segmentation |
Customer Segmentation
|
Customer Service Analytics |
Customer Service Analytics
|
Customizable Reporting |
Customizable Reporting
|
Customizable Templates |
Customizable Templates
|
Data Synchronization |
Data Synchronization
|
Email Integration |
Email Integration
|
Email Notifications |
Email Notifications
|
Email Templates |
Email Templates
|
Escalation Management |
Escalation Management
|
Help Desk Management |
Help Desk Management
|
Indexing |
Indexing
|
Instant Messaging |
Instant Messaging
|
Lead Assignment |
Lead Assignment
|
Multi-Language |
Multi-Language
|
Online Forums |
Online Forums
|
Performance Reports |
Performance Reports
|
Permission Management |
Permission Management
|
Project Time Tracking |
Project Time Tracking
|
Real Time Notifications |
Real Time Notifications
|
Role-Based Permissions |
Role-Based Permissions
|
Rules-Based Workflow |
Rules-Based Workflow
|
Scheduled Reporting |
Scheduled Reporting
|
Search Functionality |
Search Functionality
|
Status Reporting |
Status Reporting
|
Status Tracking |
Status Tracking
|
Summary Reports |
Summary Reports
|
Support Ticket Management |
Support Ticket Management
|
Support Ticket Tracking |
Support Ticket Tracking
|
Tagging |
Tagging
|
Third Party Integration |
Third Party Integration
|
Time Clock Integration |
Time Clock Integration
|
Widgets |
Widgets
|
Workflow Management |
Workflow Management
|
Integrations |
Integrations |
Batchbook |
Batchbook
|
Clearlogin |
Clearlogin
|
Customer Thermometer |
Customer Thermometer
|
HappyFox Chat |
HappyFox Chat
|
Help Desk Migration |
Help Desk Migration
|
HelpOnClick |
HelpOnClick
|
LogMeIn Rescue |
LogMeIn Rescue
|
ProjectManager.com |
ProjectManager.com
|
Slack |
Slack
|
Zoho SalesIQ |
Zoho SalesIQ
|