Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
FAQs |
FAQs
|
Knowledge Base |
Knowledge Base
|
Online Support |
Online Support
|
Phone Support |
Phone Support
|
Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
US$10.00/month
|
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
@mentions |
@mentions
|
API |
API
|
Automatic Lead Distribution |
Automatic Lead Distribution
|
Automatic Notifications |
Automatic Notifications
|
Bulk Send |
Bulk Send
|
CRM Integration |
CRM Integration
|
Call Recording |
Call Recording
|
Call Tracking |
Call Tracking
|
Categorization |
Categorization
|
Chat |
Chat
|
Collaboration Tools |
Collaboration Tools
|
Collaborative Workspace |
Collaborative Workspace
|
Configurable Workflow |
Configurable Workflow
|
Custom Fields |
Custom Fields
|
Customer Database |
Customer Database
|
Customer History |
Customer History
|
Customizable Templates |
Customizable Templates
|
Data Filtering |
Data Filtering
|
Data Import/Export |
Data Import/Export
|
Desktop Notifications |
Desktop Notifications
|
Document Management |
Document Management
|
Email Integration |
Email Integration
|
Email Templates |
Email Templates
|
Escalation Management |
Escalation Management
|
Event Triggered Actions |
Event Triggered Actions
|
Feedback Collection |
Feedback Collection
|
Feedback Management |
Feedback Management
|
Filtered Views |
Filtered Views
|
HIPAA Compliance |
HIPAA Compliance
|
Help Desk Integration |
Help Desk Integration
|
History Tracking |
History Tracking
|
Inbox Management |
Inbox Management
|
Instant Messaging |
Instant Messaging
|
Lead Assignment |
Lead Assignment
|
Mobile Alerts |
Mobile Alerts
|
Mobile Integration |
Mobile Integration
|
Multi-Department / Project |
Multi-Department / Project
|
Multiple User Accounts |
Multiple User Accounts
|
PCI DSS Compliance |
PCI DSS Compliance
|
Performance Management |
Performance Management
|
Performance Reports |
Performance Reports
|
Permission Management |
Permission Management
|
Prioritizing |
Prioritizing
|
Productivity Reporting |
Productivity Reporting
|
Ratings & Reviews |
Ratings & Reviews
|
Real Time Monitoring |
Real Time Monitoring
|
Real Time Reporting |
Real Time Reporting
|
Real Time Updates |
Real Time Updates
|
Receiving |
Receiving
|
Reporting & Statistics |
Reporting & Statistics
|
SSL Security |
SSL Security
|
Search Functionality |
Search Functionality
|
Summary Reports |
Summary Reports
|
Support Ticket Management |
Support Ticket Management
|
Support Ticket Tracking |
Support Ticket Tracking
|
Tagging |
Tagging
|
Template Management |
Template Management
|
Third Party Integration |
Third Party Integration
|
Trend Analysis |
Trend Analysis
|
Two-Factor Authentication |
Two-Factor Authentication
|
Voice Mail |
Voice Mail
|
Workflow Management |
Workflow Management
|
Integrations |
Integrations |
Bitium |
Bitium
|
Campaign Monitor |
Campaign Monitor
|
Capsule |
Capsule
|
Customer Thermometer |
Customer Thermometer
|
Keap |
Keap
|
Kissmetrics |
Kissmetrics
|
PipelineDeals |
PipelineDeals
|
Slack |
Slack
|
SnapEngage |
SnapEngage
|
Zapier |
Zapier
|