---
description: Detailed reviews on Help Scout based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Help Scout with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help Scout Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Help Scout](/software/90462/help-scout) > [Help Scout Alternatives](https://www.getapp.ca/alternatives/90462/help-scout)

# Alternatives to Help Scout

Canonical: https://www.getapp.ca/alternatives/90462/help-scout

> Explore the top alternatives to Help Scout. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.ca/software/10317/freshdesk)
   - [Compare vs Help Scout](https://www.getapp.ca/compare/10317/90462/freshdesk/vs/help-scout)
2. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.ca/software/10036/zoho-desk)
   - [Compare vs Help Scout](https://www.getapp.ca/compare/10036/90462/zoho-desk/vs/help-scout)
3. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.ca/software/91379/intercom)
   - [Compare vs Help Scout](https://www.getapp.ca/compare/90462/91379/help-scout/vs/intercom)
4. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
   - [View profile](https://www.getapp.ca/software/116767/helpdesk)
   - [Compare vs Help Scout](https://www.getapp.ca/compare/90462/116767/help-scout/vs/helpdesk)
5. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
   - [View profile](https://www.getapp.ca/software/91207/agi-self-service)
   - [Compare vs Help Scout](https://www.getapp.ca/compare/90462/91207/help-scout/vs/agi-self-service)
6. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ca/software/9448/zendesk)
   - [Compare vs Help Scout](https://www.getapp.ca/compare/9448/90462/zendesk/vs/help-scout)
7. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs Help Scout](https://www.getapp.ca/compare/90462/91301/help-scout/vs/liveagent)
8. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.ca/software/132287/milvus)
   - [Compare vs Help Scout](https://www.getapp.ca/compare/90462/132287/help-scout/vs/milvus)
9. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.ca/software/8385/livechat)
   - [Compare vs Help Scout](https://www.getapp.ca/compare/8385/90462/livechat/vs/help-scout)
10. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
    - [View profile](https://www.getapp.ca/software/91351/freshservice)
    - [Compare vs Help Scout](https://www.getapp.ca/compare/90462/91351/help-scout/vs/freshservice)
11. **SysAid** — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.ca/software/90863/sysaid)
    - [Compare vs Help Scout](https://www.getapp.ca/compare/90462/90863/help-scout/vs/sysaid)
12. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.ca/software/91811/jira-service-management)
    - [Compare vs Help Scout](https://www.getapp.ca/compare/90462/91811/help-scout/vs/jira-service-management)
13. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.ca/software/105081/tidio-chat)
    - [Compare vs Help Scout](https://www.getapp.ca/compare/90462/105081/help-scout/vs/tidio-chat)
14. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.ca/software/91754/salesforce-1-service-cloud)
    - [Compare vs Help Scout](https://www.getapp.ca/compare/90462/91754/help-scout/vs/salesforce-1-service-cloud)
15. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.ca/software/20521/manageengine-service-desk-plus)
    - [Compare vs Help Scout](https://www.getapp.ca/compare/20521/90462/manageengine-service-desk-plus/vs/help-scout)
16. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.ca/software/90602/bitrix24)
    - [Compare vs Help Scout](https://www.getapp.ca/compare/90462/90602/help-scout/vs/bitrix24)
17. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.ca/software/1336/solarwinds-service-desk)
    - [Compare vs Help Scout](https://www.getapp.ca/compare/1336/90462/solarwinds-service-desk/vs/help-scout)
18. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.ca/software/102177/front)
    - [Compare vs Help Scout](https://www.getapp.ca/compare/90462/102177/help-scout/vs/front)
19. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
    - [View profile](https://www.getapp.ca/software/8670/teamsupport)
    - [Compare vs Help Scout](https://www.getapp.ca/compare/8670/90462/teamsupport/vs/help-scout)
20. **Supportbench** — 4.9/5 (116 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.ca/software/105673/supportbench)
    - [Compare vs Help Scout](https://www.getapp.ca/compare/90462/105673/help-scout/vs/supportbench)

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [Knowledge Management Software](https://www.getapp.ca/directory/257/knowledge-management/software)
- [Email Management Software](https://www.getapp.ca/directory/306/email-management/software)
- [Customer Communications Management Software](https://www.getapp.ca/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/90462/help-scout)
- [View Product Profile](https://www.getapp.ca/software/90462/help-scout)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/90462/help-scout> |
| de-AT | <https://www.getapp.at/alternatives/90462/help-scout> |
| en | <https://www.getapp.com/customer-service-support-software/a/help-scout/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/90462/help-scout> |
| en-AU | <https://www.getapp.com.au/alternatives/90462/help-scout> |
| en-CA | <https://www.getapp.ca/alternatives/90462/help-scout> |
| en-GB | <https://www.getapp.co.uk/alternatives/90462/help-scout> |
| en-IE | <https://www.getapp.ie/alternatives/90462/help-scout> |
| en-NZ | <https://www.getapp.co.nz/alternatives/90462/help-scout> |
| en-SG | <https://www.getapp.sg/alternatives/90462/help-scout> |
| en-ZA | <https://www.getapp.za.com/alternatives/90462/help-scout> |
| es | <https://www.getapp.es/alternatives/90462/help-scout> |
| es-CL | <https://www.getapp.cl/alternatives/90462/help-scout> |
| es-CO | <https://www.getapp.com.co/alternatives/90462/help-scout> |
| es-MX | <https://www.getapp.com.mx/alternatives/90462/help-scout> |
| fr | <https://www.getapp.fr/alternatives/90462/help-scout> |
| fr-BE | <https://fr.getapp.be/alternatives/90462/help-scout> |
| fr-CA | <https://fr.getapp.ca/alternatives/90462/help-scout> |
| nl | <https://www.getapp.nl/alternatives/90462/help-scout> |
| nl-BE | <https://www.getapp.be/alternatives/90462/help-scout> |
| pt | <https://www.getapp.com.br/alternatives/90462/help-scout> |
| pt-PT | <https://www.getapp.pt/alternatives/90462/help-scout> |

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