Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
FAQs |
FAQs
|
Forum |
Forum
|
Knowledge Base |
Knowledge Base
|
Online Support |
Online Support
|
Phone Support |
Phone Support
|
Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
US$15.00/month
|
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
API |
API
|
Active Directory Integration |
Active Directory Integration
|
Activity Tracking |
Activity Tracking
|
Application Integration |
Application Integration
|
Auto-Responders |
Auto-Responders
|
Automatic Lead Distribution |
Automatic Lead Distribution
|
Automatic Notifications |
Automatic Notifications
|
CRM Integration |
CRM Integration
|
Channel Management |
Channel Management
|
Chat |
Chat
|
Collaboration Tools |
Collaboration Tools
|
Collaborative Workspace |
Collaborative Workspace
|
Communication Management |
Communication Management
|
Configurable Workflow |
Configurable Workflow
|
Contact History |
Contact History
|
Content Management |
Content Management
|
Custom Fields |
Custom Fields
|
Custom Forms |
Custom Forms
|
Customizable Branding |
Customizable Branding
|
Customizable Reporting |
Customizable Reporting
|
Email Templates |
Email Templates
|
Escalation Management |
Escalation Management
|
Event Triggered Actions |
Event Triggered Actions
|
Feedback Collection |
Feedback Collection
|
Feedback Management |
Feedback Management
|
Filtered Views |
Filtered Views
|
Help Desk Management |
Help Desk Management
|
Instant Messaging |
Instant Messaging
|
Issue Management |
Issue Management
|
Lead Assignment |
Lead Assignment
|
Mobile Integration |
Mobile Integration
|
Monitoring |
Monitoring
|
Multi-Channel Communication |
Multi-Channel Communication
|
Multi-Channel Management |
Multi-Channel Management
|
Multi-Company |
Multi-Company
|
Multi-Country |
Multi-Country
|
Multi-Language |
Multi-Language
|
Multi-Location |
Multi-Location
|
Multiple Format Support |
Multiple Format Support
|
Multiple User Accounts |
Multiple User Accounts
|
Performance Reports |
Performance Reports
|
Permission Management |
Permission Management
|
Productivity Reporting |
Productivity Reporting
|
Real Time Data |
Real Time Data
|
Real Time Monitoring |
Real Time Monitoring
|
Reminders |
Reminders
|
Reporting & Statistics |
Reporting & Statistics
|
Rich Text Editor |
Rich Text Editor
|
Role-Based Permissions |
Role-Based Permissions
|
Rules-Based Workflow |
Rules-Based Workflow
|
Search Functionality |
Search Functionality
|
Single Sign On |
Single Sign On
|
Social Media Integration |
Social Media Integration
|
Status Reporting |
Status Reporting
|
Status Tracking |
Status Tracking
|
Support Ticket Management |
Support Ticket Management
|
Surveys & Feedback |
Surveys & Feedback
|
Tagging |
Tagging
|
Two-Factor Authentication |
Two-Factor Authentication
|
WYSIWYG Editor |
WYSIWYG Editor
|
Web Forms |
Web Forms
|
Website Integration |
Website Integration
|
Workflow Management |
Workflow Management
|
eCommerce Integration |
eCommerce Integration
|
Integrations |
Integrations |
All-In-One Designer |
All-In-One Designer
|
Customer Thermometer |
Customer Thermometer
|
Help Desk Migration |
Help Desk Migration
|
Jira Service Management |
Jira Service Management
|
Magento Commerce |
Magento Commerce
|
NUACOM |
NUACOM
|
Nicereply |
Nicereply
|
PagerDuty |
PagerDuty
|
Retently |
Retently
|
Slaask |
Slaask
|