Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Email/Help Desk |
Email/Help Desk
|
| FAQs/Forum |
FAQs/Forum
|
| Knowledge Base Software |
Knowledge Base Software
|
| Phone Support |
Phone Support
|
| 24/7 (Live rep) |
24/7 (Live rep)
|
| Chat |
Chat
|
Pricing |
Pricing |
Starting From |
Starting From |
|
US$15.00/month
|
|
| Free |
Free
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| Access Controls/Permissions |
Access Controls/Permissions
|
| Activity Tracking |
Activity Tracking
|
| Alerts / Escalation |
Alerts / Escalation
|
| Alerts/Notifications |
Alerts/Notifications
|
| Applications Management |
Applications Management
|
| Appointment Management |
Appointment Management
|
| Availability Management |
Availability Management
|
| Call Center Management |
Call Center Management
|
| Collaboration Tools |
Collaboration Tools
|
| Configurable Workflow |
Configurable Workflow
|
| Customizable Fields |
Customizable Fields
|
| Email Templates |
Email Templates
|
| Feedback Management |
Feedback Management
|
| Issue Management |
Issue Management
|
| Lead Distribution |
Lead Distribution
|
| Live Chat Software |
Live Chat Software
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Multi-Company |
Multi-Company
|
| Multi-Country |
Multi-Country
|
| Offline Form |
Offline Form
|
| Problem Management |
Problem Management
|
| Project Management Software |
Project Management Software
|
| Real-Time Chat |
Real-Time Chat
|
| Release Management |
Release Management
|
| Rich Text Editor |
Rich Text Editor
|
| Tagging |
Tagging
|
| Third Party Integrations |
Third Party Integrations
|
| Ticket Management |
Ticket Management
|
| Two-Factor Authentication |
Two-Factor Authentication
|
| WYSIWYG Editor |
WYSIWYG Editor
|
Integrations |
Integrations |
| 123FormBuilder |
123FormBuilder
|
| ActiveCampaign |
ActiveCampaign
|
| Alchemer |
Alchemer
|
| Basecamp |
Basecamp
|
| Bigcommerce |
Bigcommerce
|
| CA Flowdock |
CA Flowdock
|
| Campaign Monitor |
Campaign Monitor
|
| Chargebee |
Chargebee
|
| Chargify |
Chargify
|
| Constant Contact |
Constant Contact
|
| Dropbox Business |
Dropbox Business
|
| Drupal |
Drupal
|
| Eventbrite |
Eventbrite
|
|
Facebook
|
|
| FreshBooks |
FreshBooks
|
| Geckoboard |
Geckoboard
|
| GetResponse |
GetResponse
|
| GitHub |
GitHub
|
| Gmail |
Gmail
|
| Google Analytics |
Google Analytics
|
| Google Calendar |
Google Calendar
|
| Google Docs |
Google Docs
|
| Google Drive |
Google Drive
|
| Google Workspace |
Google Workspace
|
| HipChat |
HipChat
|
| HootSuite |
HootSuite
|
| HubSpot CRM |
HubSpot CRM
|
| Hubstaff |
Hubstaff
|
| InsightSquared |
InsightSquared
|
| Intercom |
Intercom
|
| Jira |
Jira
|
| Joomla |
Joomla
|
| Keap |
Keap
|
| LinkedIn for Business |
LinkedIn for Business
|
| Magento Commerce |
Magento Commerce
|
| Mailchimp |
Mailchimp
|
| Marketo Engage |
Marketo Engage
|
| Microsoft Outlook |
Microsoft Outlook
|
| Nicereply |
Nicereply
|
| Nimble |
Nimble
|
| PagerDuty |
PagerDuty
|
| Pardot |
Pardot
|
| PayPal |
PayPal
|
| Pipedrive |
Pipedrive
|
| Pivotal Tracker |
Pivotal Tracker
|
| Podio |
Podio
|
| QuickBooks Online Advanced |
QuickBooks Online Advanced
|
| Quickbooks Online |
Quickbooks Online
|
| Recurly |
Recurly
|
| Salesforce Sales Cloud |
Salesforce Sales Cloud
|
| SalesforceIQ |
SalesforceIQ
|
| Shopify |
Shopify
|
| Slack |
Slack
|
| Stripe |
Stripe
|
| SugarCRM |
SugarCRM
|
| SurveyMonkey |
SurveyMonkey
|
| Teamwork |
Teamwork
|
| Trello |
Trello
|
|
Twitter
|
|
| Typeform |
Typeform
|
| WooCommerce |
WooCommerce
|
| WordPress |
WordPress
|
| Wufoo |
Wufoo
|
| Xero |
Xero
|
| Yammer |
Yammer
|
| Zapier |
Zapier
|
| Zoho CRM |
Zoho CRM
|
| Zuora |
Zuora
|
