---
description: Detailed reviews on NiCE CXone based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare NiCE CXone with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NiCE CXone Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [NiCE CXone](/software/8391/incontact-call-center-software) > [NiCE CXone Alternatives](https://www.getapp.ca/alternatives/8391/incontact-call-center-software)

# Alternatives to NiCE CXone

Canonical: https://www.getapp.ca/alternatives/8391/incontact-call-center-software

> Explore the top alternatives to NiCE CXone. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Sobot Nexus** — 4.9/5 (118 reviews) — Retail, e-commerce, fintech, logistics, and gaming.
   - [View profile](https://www.getapp.ca/software/2079329/sobot)
   - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/2079329/incontact-call-center-software/vs/sobot)
2. **Ringover** — 4.7/5 (890 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.ca/software/117547/ringover)
   - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/117547/incontact-call-center-software/vs/ringover)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/91301/incontact-call-center-software/vs/liveagent)
4. **Amazon Connect** — 4.5/5 (96 reviews) — Scalable Omnichannel Contact Center Solution
   - [View profile](https://www.getapp.ca/software/2057092/amazon-connect)
   - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/2057092/incontact-call-center-software/vs/amazon-connect)
5. **HoduCC** — 4.6/5 (99 reviews) — AI enabled HoduCC Contact center software for Enterprises
   - [View profile](https://www.getapp.ca/software/456711/hoducc)
   - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/456711/incontact-call-center-software/vs/hoducc)
6. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
   - [View profile](https://www.getapp.ca/software/104597/genesys-cloud)
   - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/104597/incontact-call-center-software/vs/genesys-cloud)
7. **Five9** — 4.2/5 (487 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.ca/software/91276/five9)
   - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/91276/incontact-call-center-software/vs/five9)
8. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ca/software/9448/zendesk)
   - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/9448/incontact-call-center-software/vs/zendesk)
9. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
   - [View profile](https://www.getapp.ca/software/90602/bitrix24)
   - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/90602/incontact-call-center-software/vs/bitrix24)
10. **Convoso** — 4.5/5 (395 reviews) — AI virtual agent for call center automation
    - [View profile](https://www.getapp.ca/software/8280/cloud-predictive-dialer)
    - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8280/8391/cloud-predictive-dialer/vs/incontact-call-center-software)
11. **CallHippo** — 4.4/5 (693 reviews) — Cloud-based phone system for sales, support \& growing teams
    - [View profile](https://www.getapp.ca/software/107461/callhippo)
    - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/107461/incontact-call-center-software/vs/callhippo)
12. **XCALLY** — 4.8/5 (130 reviews) — Omnichannel contact center management
    - [View profile](https://www.getapp.ca/software/112271/xcally)
    - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/112271/incontact-call-center-software/vs/xcally)
13. **uContact** — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
    - [View profile](https://www.getapp.ca/software/105903/ucontact)
    - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/105903/incontact-call-center-software/vs/ucontact)
14. **Talkdesk** — 4.5/5 (734 reviews) — Customer Experience. Automated.
    - [View profile](https://www.getapp.ca/software/100659/talkdesk)
    - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/100659/incontact-call-center-software/vs/talkdesk)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.ca/software/91754/salesforce)
    - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/91754/incontact-call-center-software/vs/salesforce)
16. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
    - [View profile](https://www.getapp.ca/software/10036/zoho-desk)
    - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/10036/incontact-call-center-software/vs/zoho-desk)
17. **RingCX** — 4.2/5 (263 reviews) — AI-powered contact center
    - [View profile](https://www.getapp.ca/software/105435/ringcentral-contact-center)
    - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/105435/incontact-call-center-software/vs/ringcentral-contact-center)
18. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.ca/software/106673/gladly)
    - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/106673/incontact-call-center-software/vs/gladly)
19. **8x8 Contact Center** — 4.3/5 (47 reviews) — One solution for every customer interaction.
    - [View profile](https://www.getapp.ca/software/107107/contactnow)
    - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/107107/incontact-call-center-software/vs/contactnow)
20. **CloudTalk** — 4.4/5 (271 reviews) — Cloud-based call center software for sales and support teams
    - [View profile](https://www.getapp.ca/software/114835/cloudtalk)
    - [Compare vs NiCE CXone](https://www.getapp.ca/compare/8391/114835/incontact-call-center-software/vs/cloudtalk)

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Workforce Management Software](https://www.getapp.ca/directory/267/workforce-management/software)
- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [IVR Software](https://www.getapp.ca/directory/289/ivr/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/8391/incontact-call-center-software)
- [View Product Profile](https://www.getapp.ca/software/8391/incontact-call-center-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/8391/incontact-call-center-software> |
| de-AT | <https://www.getapp.at/alternatives/8391/incontact-call-center-software> |
| en | <https://www.getapp.com/customer-service-support-software/a/incontact-call-center-software/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/8391/incontact-call-center-software> |
| en-AU | <https://www.getapp.com.au/alternatives/8391/incontact-call-center-software> |
| en-CA | <https://www.getapp.ca/alternatives/8391/incontact-call-center-software> |
| en-GB | <https://www.getapp.co.uk/alternatives/8391/incontact-call-center-software> |
| en-IE | <https://www.getapp.ie/alternatives/8391/incontact-call-center-software> |
| en-NZ | <https://www.getapp.co.nz/alternatives/8391/incontact-call-center-software> |
| en-SG | <https://www.getapp.sg/alternatives/8391/incontact-call-center-software> |
| en-ZA | <https://www.getapp.za.com/alternatives/8391/incontact-call-center-software> |
| es | <https://www.getapp.es/alternatives/8391/incontact-call-center-software> |
| es-CL | <https://www.getapp.cl/alternatives/8391/incontact-call-center-software> |
| es-CO | <https://www.getapp.com.co/alternatives/8391/incontact-call-center-software> |
| es-MX | <https://www.getapp.com.mx/alternatives/8391/incontact-call-center-software> |
| fr | <https://www.getapp.fr/alternatives/8391/incontact-call-center-software> |
| fr-BE | <https://fr.getapp.be/alternatives/8391/incontact-call-center-software> |
| fr-CA | <https://fr.getapp.ca/alternatives/8391/incontact-call-center-software> |
| nl | <https://www.getapp.nl/alternatives/8391/incontact-call-center-software> |
| nl-BE | <https://www.getapp.be/alternatives/8391/incontact-call-center-software> |

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