---
description: Detailed reviews on SP IT Helpdesk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare SP IT Helpdesk with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SP IT Helpdesk Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/1415/incident-management/software) > [SP IT Helpdesk](/software/2081248/sp-intranet-365) > [SP IT Helpdesk Alternatives](https://www.getapp.ca/alternatives/2081248/sp-intranet-365)

# Alternatives to SP IT Helpdesk

Canonical: https://www.getapp.ca/alternatives/2081248/sp-intranet-365

> Explore the top alternatives to SP IT Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
   - [View profile](https://www.getapp.ca/software/90602/bitrix24)
   - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/90602/2081248/bitrix24/vs/sp-intranet-365)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/91301/2081248/liveagent/vs/sp-intranet-365)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.ca/software/10317/freshdesk)
   - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/10317/2081248/freshdesk/vs/sp-intranet-365)
4. **monday service** — 4.6/5 (111 reviews) — Customer support and service solution
   - [View profile](https://www.getapp.ca/software/2079989/monday-service)
   - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/2079989/2081248/monday-service/vs/sp-intranet-365)
5. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System
   - [View profile](https://www.getapp.ca/software/2062890/tikting)
   - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/2062890/2081248/tikting/vs/sp-intranet-365)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ca/software/9448/zendesk)
   - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/9448/2081248/zendesk/vs/sp-intranet-365)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.ca/software/10036/zoho-desk)
   - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/10036/2081248/zoho-desk/vs/sp-intranet-365)
8. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
   - [View profile](https://www.getapp.ca/software/8670/teamsupport)
   - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/8670/2081248/teamsupport/vs/sp-intranet-365)
9. **Hiver** — 4.7/5 (148 reviews) — The agentic omnichannel customer service platform.
   - [View profile](https://www.getapp.ca/software/20502/hiver)
   - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/20502/2081248/hiver/vs/sp-intranet-365)
10. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.ca/software/101433/issuetrak)
    - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/101433/2081248/issuetrak/vs/sp-intranet-365)
11. **Vivantio** — 4.3/5 (178 reviews) — When Service Matters.
    - [View profile](https://www.getapp.ca/software/91516/vivantio)
    - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/91516/2081248/vivantio/vs/sp-intranet-365)
12. **Trengo** — 4.1/5 (26 reviews) — Automate repetitive work to unleash meaningful conversations
    - [View profile](https://www.getapp.ca/software/133443/trengo)
    - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/133443/2081248/trengo/vs/sp-intranet-365)
13. **ClearFeed** (0 reviews) — Conversational Support Platform for Slack-first Teams.
    - [View profile](https://www.getapp.ca/software/2069262/clearfeed)
    - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/2069262/2081248/clearfeed/vs/sp-intranet-365)
14. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.ca/software/2072659/servicetonic)
    - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/2072659/2081248/servicetonic/vs/sp-intranet-365)
15. **Hipporello Service Desk for Trello** — 4.8/5 (20 reviews) — Tool that turns Trello Board into a service desk
    - [View profile](https://www.getapp.ca/software/2062191/hipporello)
    - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/2062191/2081248/hipporello/vs/sp-intranet-365)
16. **HelpSpace** — 4.8/5 (30 reviews) — Customer Support Software for SMBs
    - [View profile](https://www.getapp.ca/software/2049069/helpspace)
    - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/2049069/2081248/helpspace/vs/sp-intranet-365)
17. **Bonder** — 5.0/5 (4 reviews) — Instant Support
    - [View profile](https://www.getapp.ca/software/2070766/bonder)
    - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/2070766/2081248/bonder/vs/sp-intranet-365)
18. **Support.cc** — 5.0/5 (3 reviews) — provide best customer service
    - [View profile](https://www.getapp.ca/software/2058346/supportcc)
    - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/2058346/2081248/supportcc/vs/sp-intranet-365)
19. **SoftDesk** (0 reviews) — AI-powered help desk for chat and email support
    - [View profile](https://www.getapp.ca/software/2085513/softdesk)
    - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/2081248/2085513/sp-intranet-365/vs/softdesk)
20. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.ca/software/91811/jira-service-management)
    - [Compare vs SP IT Helpdesk](https://www.getapp.ca/compare/91811/2081248/jira-service-management/vs/sp-intranet-365)

## Related Categories

- [Incident Management Software](https://www.getapp.ca/directory/1415/incident-management/software)
- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [Customer Support Software](https://www.getapp.ca/directory/562/customer-support/software)
- [Intranet Software](https://www.getapp.ca/directory/1037/intranet/software)
- [Service Desk Software](https://www.getapp.ca/directory/1249/service-desk/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/2081248/sp-intranet-365)
- [View Product Profile](https://www.getapp.ca/software/2081248/sp-intranet-365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/sp-intranet-365/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2081248/sp-intranet-365> |
| en-AU | <https://www.getapp.com.au/alternatives/2081248/sp-intranet-365> |
| en-CA | <https://www.getapp.ca/alternatives/2081248/sp-intranet-365> |
| en-GB | <https://www.getapp.co.uk/alternatives/2081248/sp-intranet-365> |
| en-IE | <https://www.getapp.ie/alternatives/2081248/sp-intranet-365> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2081248/sp-intranet-365> |
| en-SG | <https://www.getapp.sg/alternatives/2081248/sp-intranet-365> |
| en-ZA | <https://www.getapp.za.com/alternatives/2081248/sp-intranet-365> |

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