---
description: Detailed reviews on Zoom Contact Center based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Zoom Contact Center with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoom Contact Center Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/935/call-recording/software) > [Zoom Contact Center](/software/2073726/zoom-contact-center) > [Zoom Contact Center Alternatives](https://www.getapp.ca/alternatives/2073726/zoom-contact-center)

# Alternatives to Zoom Contact Center

Canonical: https://www.getapp.ca/alternatives/2073726/zoom-contact-center

> Explore the top alternatives to Zoom Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **CTM** — 4.7/5 (159 reviews) — Conversation analytics for marketing attribution
   - [View profile](https://www.getapp.ca/software/127363/call-tracking-software)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/127363/2073726/call-tracking-software/vs/zoom-contact-center)
2. **Dialpad** — 4.2/5 (570 reviews) — The AI-native platform where conversations become action.
   - [View profile](https://www.getapp.ca/software/103849/dialpad-sell)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/103849/2073726/dialpad-sell/vs/zoom-contact-center)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/91301/2073726/liveagent/vs/zoom-contact-center)
4. **DialedIn CCaaS** — 4.8/5 (335 reviews) — Cloud-based contact center solution to streamline operations
   - [View profile](https://www.getapp.ca/software/104279/callcenternow)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/104279/2073726/callcenternow/vs/zoom-contact-center)
5. **Aircall** — 4.2/5 (466 reviews) — Cloud-based phone \& AI comms for SMB \& mid-market
   - [View profile](https://www.getapp.ca/software/100333/aircall)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/100333/2073726/aircall/vs/zoom-contact-center)
6. **uContact** — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
   - [View profile](https://www.getapp.ca/software/105903/ucontact)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/105903/2073726/ucontact/vs/zoom-contact-center)
7. **CallTools** — 4.8/5 (156 reviews) — All-in-one predictive dialer \& inbound call center solution
   - [View profile](https://www.getapp.ca/software/105001/call-center-software)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/105001/2073726/call-center-software/vs/zoom-contact-center)
8. **CloudTalk** — 4.4/5 (271 reviews) — Cloud-based call center software for sales and support teams
   - [View profile](https://www.getapp.ca/software/114835/cloudtalk)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/114835/2073726/cloudtalk/vs/zoom-contact-center)
9. **ZIWO** — 4.6/5 (110 reviews) — API Based cloud contact center software with CRM Integration
   - [View profile](https://www.getapp.ca/software/131291/ziwo)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/131291/2073726/ziwo/vs/zoom-contact-center)
10. **SparkTG VCC** — 4.7/5 (46 reviews) — Top Contact Center solution that ensures your business grows
    - [View profile](https://www.getapp.ca/software/2046666/ivr)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/2046666/2073726/ivr/vs/zoom-contact-center)
11. **Voximplant Kit** — 4.5/5 (4 reviews) — Intelligent cloud contact center for your evolving business
    - [View profile](https://www.getapp.ca/software/2064983/voximplant-kit)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/2064983/2073726/voximplant-kit/vs/zoom-contact-center)
12. **Ringover** — 4.7/5 (890 reviews) — 100% cloud phone for startups and SMEs
    - [View profile](https://www.getapp.ca/software/117547/ringover)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/117547/2073726/ringover/vs/zoom-contact-center)
13. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.ca/software/90602/bitrix24)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/90602/2073726/bitrix24/vs/zoom-contact-center)
14. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.ca/software/9448/zendesk)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/9448/2073726/zendesk/vs/zoom-contact-center)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.ca/software/91754/salesforce)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/91754/2073726/salesforce/vs/zoom-contact-center)
16. **Phonexa** — 5.0/5 (76 reviews) — Cloud-based all-in-one marketing platform
    - [View profile](https://www.getapp.ca/software/2036487/phonexa)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/2036487/2073726/phonexa/vs/zoom-contact-center)
17. **Twilio** — 4.4/5 (513 reviews) — Build, Scale, and Operate Customized Communication Solutions
    - [View profile](https://www.getapp.ca/software/90610/twilio-communications-platform)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/90610/2073726/twilio-communications-platform/vs/zoom-contact-center)
18. **Sobot Nexus** — 4.9/5 (118 reviews) — Retail, e-commerce, fintech, logistics, and gaming.
    - [View profile](https://www.getapp.ca/software/2079329/sobot)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/2073726/2079329/zoom-contact-center/vs/sobot)
19. **3CX** — 4.4/5 (468 reviews) — Web \& mobile-based (Android, iOS) communications system.
    - [View profile](https://www.getapp.ca/software/103409/3cx)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/103409/2073726/3cx/vs/zoom-contact-center)
20. **Zoom Phone** — 4.5/5 (246 reviews) — Cloud-based business phone system
    - [View profile](https://www.getapp.ca/software/2069748/zoom-phone)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/2069748/2073726/zoom-phone/vs/zoom-contact-center)

## Related Categories

- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Call Centre Workforce Management Software](https://www.getapp.ca/directory/3707/call-center-workforce-management/software)
- [Auto Dialer Software](https://www.getapp.ca/directory/1067/auto-dialer/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software)
- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/2073726/zoom-contact-center)
- [View Product Profile](https://www.getapp.ca/software/2073726/zoom-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/zoom-contact-center/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2073726/zoom-contact-center> |
| en-AU | <https://www.getapp.com.au/alternatives/2073726/zoom-contact-center> |
| en-CA | <https://www.getapp.ca/alternatives/2073726/zoom-contact-center> |
| en-GB | <https://www.getapp.co.uk/alternatives/2073726/zoom-contact-center> |
| en-IE | <https://www.getapp.ie/alternatives/2073726/zoom-contact-center> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2073726/zoom-contact-center> |
| en-SG | <https://www.getapp.sg/alternatives/2073726/zoom-contact-center> |
| en-ZA | <https://www.getapp.za.com/alternatives/2073726/zoom-contact-center> |

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