---
description: Detailed reviews on Zoom Contact Center based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Zoom Contact Center with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoom Contact Center Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/935/call-recording/software) > [Zoom Contact Center](/software/2073726/zoom-contact-center) > [Zoom Contact Center Alternatives](https://www.getapp.ca/alternatives/2073726/zoom-contact-center)

# Alternatives to Zoom Contact Center

Canonical: https://www.getapp.ca/alternatives/2073726/zoom-contact-center

> Explore the top alternatives to Zoom Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/91301/2073726/liveagent/vs/zoom-contact-center)
2. **DialedIn CCaaS** — 4.8/5 (330 reviews) — Cloud-based contact center solution to streamline operations
   - [View profile](https://www.getapp.ca/software/104279/chasedata)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/104279/2073726/chasedata/vs/zoom-contact-center)
3. **Dialpad** — 4.2/5 (570 reviews) — The AI-native platform where conversations become action.
   - [View profile](https://www.getapp.ca/software/103849/dialpad-sell)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/103849/2073726/dialpad-sell/vs/zoom-contact-center)
4. **Aircall** — 4.2/5 (465 reviews) — AI powered customer communications platform
   - [View profile](https://www.getapp.ca/software/100333/aircall)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/100333/2073726/aircall/vs/zoom-contact-center)
5. **Lime CRM** — 4.3/5 (145 reviews) — We create customer heroes, a platform for customer journeys.
   - [View profile](https://www.getapp.ca/software/2038799/lime-crm)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/2038799/2073726/lime-crm/vs/zoom-contact-center)
6. **Front** — 4.5/5 (288 reviews) — AI-enabled customer service platform for collaboration
   - [View profile](https://www.getapp.ca/software/102177/front)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/102177/2073726/front/vs/zoom-contact-center)
7. **CTM** — 4.7/5 (159 reviews) — Conversation analytics for marketing attribution
   - [View profile](https://www.getapp.ca/software/127363/calltrackingmetrics)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/127363/2073726/calltrackingmetrics/vs/zoom-contact-center)
8. **uContact** — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
   - [View profile](https://www.getapp.ca/software/105903/ucontact)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/105903/2073726/ucontact/vs/zoom-contact-center)
9. **CallTools** — 4.8/5 (156 reviews) — All-in-one predictive dialer \& inbound call center solution
   - [View profile](https://www.getapp.ca/software/105001/calltools)
   - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/105001/2073726/calltools/vs/zoom-contact-center)
10. **CloudTalk** — 4.4/5 (269 reviews) — Cloud-based call center software for sales and support teams
    - [View profile](https://www.getapp.ca/software/114835/cloudtalk)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/114835/2073726/cloudtalk/vs/zoom-contact-center)
11. **ZIWO** — 4.6/5 (109 reviews) — API Based cloud contact center software with CRM Integration
    - [View profile](https://www.getapp.ca/software/131291/ziwo)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/131291/2073726/ziwo/vs/zoom-contact-center)
12. **SparkTG VCC** — 4.7/5 (44 reviews) — Top Contact Center solution that ensures your business grows
    - [View profile](https://www.getapp.ca/software/2046666/ivr)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/2046666/2073726/ivr/vs/zoom-contact-center)
13. **Avochato** — 4.7/5 (135 reviews) — SMS texting and live chat for sales, support \& ops teams
    - [View profile](https://www.getapp.ca/software/108663/avochato)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/108663/2073726/avochato/vs/zoom-contact-center)
14. **Dialpad Ai Contact Center** (0 reviews) — The Agentic AI contact center built to resolve.
    - [View profile](https://www.getapp.ca/software/169031/dialpad-contact-center)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/169031/2073726/dialpad-contact-center/vs/zoom-contact-center)
15. **Voximplant Kit** — 4.5/5 (4 reviews) — Intelligent cloud contact center for your evolving business
    - [View profile](https://www.getapp.ca/software/2064983/kit-contact-center)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/2064983/2073726/kit-contact-center/vs/zoom-contact-center)
16. **ICTContact** (0 reviews) — Open source asterisk based contact center software
    - [View profile](https://www.getapp.ca/software/2051753/ictcontact)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/2051753/2073726/ictcontact/vs/zoom-contact-center)
17. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System
    - [View profile](https://www.getapp.ca/software/2062890/tikting)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/2062890/2073726/tikting/vs/zoom-contact-center)
18. **Ringover** — 4.7/5 (884 reviews) — 100% cloud phone for startups and SMEs
    - [View profile](https://www.getapp.ca/software/117547/ringover)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/117547/2073726/ringover/vs/zoom-contact-center)
19. **Bitrix24** — 4.2/5 (1001 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.ca/software/90602/bitrix24)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/90602/2073726/bitrix24/vs/zoom-contact-center)
20. **Zendesk Suite** — 4.4/5 (4090 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.ca/software/9448/zendesk)
    - [Compare vs Zoom Contact Center](https://www.getapp.ca/compare/9448/2073726/zendesk/vs/zoom-contact-center)

## Related Categories

- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Call Centre Workforce Management Software](https://www.getapp.ca/directory/3707/call-center-workforce-management/software)
- [Auto Dialer Software](https://www.getapp.ca/directory/1067/auto-dialer/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software)
- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/2073726/zoom-contact-center)
- [View Product Profile](https://www.getapp.ca/software/2073726/zoom-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/zoom-contact-center/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2073726/zoom-contact-center> |
| en-AU | <https://www.getapp.com.au/alternatives/2073726/zoom-contact-center> |
| en-CA | <https://www.getapp.ca/alternatives/2073726/zoom-contact-center> |
| en-GB | <https://www.getapp.co.uk/alternatives/2073726/zoom-contact-center> |
| en-IE | <https://www.getapp.ie/alternatives/2073726/zoom-contact-center> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2073726/zoom-contact-center> |
| en-SG | <https://www.getapp.sg/alternatives/2073726/zoom-contact-center> |
| en-ZA | <https://www.getapp.za.com/alternatives/2073726/zoom-contact-center> |

-----

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