---
description: Detailed reviews on OpenText Core Service Management based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare OpenText Core Service Management with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OpenText Core Service Management Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [ITSM Software](/directory/292/it-service-management-itsm/software) > [OpenText Core Service Management](/software/2067115/service-manager) > [OpenText Core Service Management Alternatives](https://www.getapp.ca/alternatives/2067115/service-manager)

# Alternatives to OpenText Core Service Management

Canonical: https://www.getapp.ca/alternatives/2067115/service-manager

> Explore the top alternatives to OpenText Core Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
   - [View profile](https://www.getapp.ca/software/90863/sysaid)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/90863/2067115/sysaid/vs/service-manager)
2. **Freshservice** — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.ca/software/91351/freshservice)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/91351/2067115/freshservice/vs/service-manager)
3. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.ca/software/132287/milvus)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/132287/2067115/milvus/vs/service-manager)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/91301/2067115/liveagent/vs/service-manager)
5. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
   - [View profile](https://www.getapp.ca/software/2066040/help-desk-software)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/2066040/2067115/help-desk-software/vs/service-manager)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ca/software/9448/zendesk)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/9448/2067115/zendesk/vs/service-manager)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.ca/software/91811/jira-service-management)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/91811/2067115/jira-service-management/vs/service-manager)
8. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Cloud-based IT management platform for MSPs
   - [View profile](https://www.getapp.ca/software/102017/atera)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/102017/2067115/atera/vs/service-manager)
9. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk a FrontRunner in Help Desk Software
   - [View profile](https://www.getapp.ca/software/120371/boss-solutions)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/120371/2067115/boss-solutions/vs/service-manager)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.ca/software/20521/manageengine-service-desk-plus)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/20521/2067115/manageengine-service-desk-plus/vs/service-manager)
11. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.ca/software/1336/solarwinds-service-desk)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/1336/2067115/solarwinds-service-desk/vs/service-manager)
12. **Autotask PSA** — 4.2/5 (156 reviews) — IT Business Management Software Platform
    - [View profile](https://www.getapp.ca/software/10348/autotask-psa)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/10348/2067115/autotask-psa/vs/service-manager)
13. **NinjaOne** — 4.7/5 (298 reviews) — Cloud-based unified IT operations platform for MSPs
    - [View profile](https://www.getapp.ca/software/108129/ninjaone)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/108129/2067115/ninjaone/vs/service-manager)
14. **ALVAO Service Desk** — 4.6/5 (29 reviews) — AI-powered ITSM solution designed for Microsoft 365
    - [View profile](https://www.getapp.ca/software/2067614/alvao-service-desk)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/2067115/2067614/service-manager/vs/alvao-service-desk)
15. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
    - [View profile](https://www.getapp.ca/software/2059330/teamdynamix)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/2059330/2067115/teamdynamix/vs/service-manager)
16. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
    - [View profile](https://www.getapp.ca/software/10317/freshdesk)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/10317/2067115/freshdesk/vs/service-manager)
17. **TOPdesk** — 4.4/5 (111 reviews) — The service management platform that makes service happen
    - [View profile](https://www.getapp.ca/software/111785/topdesk)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/111785/2067115/topdesk/vs/service-manager)
18. **SapphireIMS** — 4.4/5 (65 reviews) — Cloud-based and on-premise IT service management suite
    - [View profile](https://www.getapp.ca/software/123747/sapphireims)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/123747/2067115/sapphireims/vs/service-manager)
19. **Alloy Navigator** — 4.6/5 (67 reviews) — Award winning IT Asset Mgmt and Service Mgmt platform
    - [View profile](https://www.getapp.ca/software/113079/alloy-navigator)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/113079/2067115/alloy-navigator/vs/service-manager)
20. **ky2help** — 4.3/5 (21 reviews) — IT service management software
    - [View profile](https://www.getapp.ca/software/2062776/ky2help)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/2062776/2067115/ky2help/vs/service-manager)

## Related Categories

- [ITSM Software](https://www.getapp.ca/directory/292/it-service-management-itsm/software)
- [Service Desk Software](https://www.getapp.ca/directory/1249/service-desk/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/2067115/service-manager)
- [View Product Profile](https://www.getapp.ca/software/2067115/service-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/service-manager/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2067115/service-manager> |
| en-AU | <https://www.getapp.com.au/alternatives/2067115/service-manager> |
| en-CA | <https://www.getapp.ca/alternatives/2067115/service-manager> |
| en-GB | <https://www.getapp.co.uk/alternatives/2067115/service-manager> |
| en-IE | <https://www.getapp.ie/alternatives/2067115/service-manager> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2067115/service-manager> |
| en-SG | <https://www.getapp.sg/alternatives/2067115/service-manager> |
| en-ZA | <https://www.getapp.za.com/alternatives/2067115/service-manager> |

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