---
description: Detailed reviews on OpenText Core Service Management based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare OpenText Core Service Management with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OpenText Core Service Management Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [ITSM Software](/directory/292/it-service-management-itsm/software) > [OpenText Core Service Management](/software/2067115/service-manager) > [OpenText Core Service Management Alternatives](https://www.getapp.ca/alternatives/2067115/service-manager)

# Alternatives to OpenText Core Service Management

Canonical: https://www.getapp.ca/alternatives/2067115/service-manager

> Explore the top alternatives to OpenText Core Service Management. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.ca/software/91351/freshservice)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/91351/2067115/freshservice/vs/service-manager)
2. **SysAid** — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.ca/software/90863/sysaid)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/90863/2067115/sysaid/vs/service-manager)
3. **NinjaOne** — 4.7/5 (288 reviews) — Unified endpoint management \& IT automation platform
   - [View profile](https://www.getapp.ca/software/108129/ninjarmm)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/108129/2067115/ninjarmm/vs/service-manager)
4. **Proactivanet** — 4.8/5 (52 reviews) — IT asset management (ITAM) software
   - [View profile](https://www.getapp.ca/software/2063855/proactivanet)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/2063855/2067115/proactivanet/vs/service-manager)
5. **ManageEngine Endpoint Central** — 4.6/5 (1645 reviews) — Desktop, mobile device \& patch management software
   - [View profile](https://www.getapp.ca/software/103857/manageengine-desktop-central)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/103857/2067115/manageengine-desktop-central/vs/service-manager)
6. **ServiceNow** — 4.5/5 (348 reviews) — ITSM for automation \& management of IT enterprise services
   - [View profile](https://www.getapp.ca/software/9156/servicenow)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/9156/2067115/servicenow/vs/service-manager)
7. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
   - [View profile](https://www.getapp.ca/software/2066040/desk-manager)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/2066040/2067115/desk-manager/vs/service-manager)
8. **Atera** — 4.5/5 (448 reviews) — Cloud and mobile-based IT management platform with AI
   - [View profile](https://www.getapp.ca/software/102017/atera)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/102017/2067115/atera/vs/service-manager)
9. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.ca/software/91811/jira-service-management)
   - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/91811/2067115/jira-service-management/vs/service-manager)
10. **SapphireIMS** — 4.4/5 (65 reviews) — Cloud-based and on-premise IT service management suite
    - [View profile](https://www.getapp.ca/software/123747/sapphireims)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/123747/2067115/sapphireims/vs/service-manager)
11. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
    - [View profile](https://www.getapp.ca/software/10317/freshdesk)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/10317/2067115/freshdesk/vs/service-manager)
12. **HaloITSM** — 4.7/5 (44 reviews) — ITSM solution for managing incidents \& assets
    - [View profile](https://www.getapp.ca/software/130803/haloitsm)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/130803/2067115/haloitsm/vs/service-manager)
13. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.ca/software/20521/manageengine-service-desk-plus)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/20521/2067115/manageengine-service-desk-plus/vs/service-manager)
14. **Mint Service Desk** — 4.8/5 (23 reviews) — IT service desk and asset management solution
    - [View profile](https://www.getapp.ca/software/117895/mint-service-desk)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/117895/2067115/mint-service-desk/vs/service-manager)
15. **ky2help** — 4.3/5 (21 reviews) — IT service management software
    - [View profile](https://www.getapp.ca/software/2062776/ky2help)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/2062776/2067115/ky2help/vs/service-manager)
16. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.ca/software/120371/boss-solutions-suite)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/120371/2067115/boss-solutions-suite/vs/service-manager)
17. **Autotask PSA** — 4.2/5 (156 reviews) — IT Business Management Software Platform
    - [View profile](https://www.getapp.ca/software/10348/autotask-psa)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/10348/2067115/autotask-psa/vs/service-manager)
18. **Summit** — 4.4/5 (27 reviews) — The future of IT service management begins with AI.
    - [View profile](https://www.getapp.ca/software/101779/summit)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/101779/2067115/summit/vs/service-manager)
19. **ALVAO Service Desk** — 4.6/5 (29 reviews) — AI-powered ITSM solution designed for Microsoft 365
    - [View profile](https://www.getapp.ca/software/2067614/alvao-service-desk)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/2067115/2067614/service-manager/vs/alvao-service-desk)
20. **ServiceTonic** — 4.7/5 (6 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.ca/software/2072659/servicetonic)
    - [Compare vs OpenText Core Service Management](https://www.getapp.ca/compare/2067115/2072659/service-manager/vs/servicetonic)

## Related Categories

- [ITSM Software](https://www.getapp.ca/directory/292/it-service-management-itsm/software)
- [Service Desk Software](https://www.getapp.ca/directory/1249/service-desk/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/2067115/service-manager)
- [View Product Profile](https://www.getapp.ca/software/2067115/service-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/service-manager/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2067115/service-manager> |
| en-AU | <https://www.getapp.com.au/alternatives/2067115/service-manager> |
| en-CA | <https://www.getapp.ca/alternatives/2067115/service-manager> |
| en-GB | <https://www.getapp.co.uk/alternatives/2067115/service-manager> |
| en-IE | <https://www.getapp.ie/alternatives/2067115/service-manager> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2067115/service-manager> |
| en-SG | <https://www.getapp.sg/alternatives/2067115/service-manager> |
| en-ZA | <https://www.getapp.za.com/alternatives/2067115/service-manager> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"OpenText Core Service Management","description":"Quickly find and compare the leading OpenText Core Service Management alternatives. Get a comprehensive listing of competitors and similar tools for fast software selection with info to contact several providers directly.","url":"https://www.getapp.ca/alternatives/2067115/service-manager","about":{"@id":"https://www.getapp.ca/alternatives/2067115/service-manager#software"},"breadcrumb":{"@id":"https://www.getapp.ca/alternatives/2067115/service-manager#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/alternatives/2067115/service-manager#webpage","mainEntity":{"@id":"https://www.getapp.ca/alternatives/2067115/service-manager#software"},"publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"OpenText Core Service Management","url":"https://www.getapp.ca/software/2067115/service-manager","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2067115/service-manager#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":9,"ratingValue":4.4}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Software","position":2,"item":"/directory/292/it-service-management-itsm/software","@type":"ListItem"},{"name":"OpenText Core Service Management","position":3,"item":"/software/2067115/service-manager","@type":"ListItem"},{"name":"OpenText Core Service Management Alternatives","position":4,"item":"https://www.getapp.ca/alternatives/2067115/service-manager","@type":"ListItem"}],"@id":"https://www.getapp.ca/alternatives/2067115/service-manager#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Top 20 OpenText Core Service Management Alternatives | GetApp Canada 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.ca/software/91351/freshservice","@type":"ListItem"},{"name":"SysAid","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.getapp.ca/software/90863/sysaid","@type":"ListItem"},{"name":"NinjaOne","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.getapp.ca/software/108129/ninjarmm","@type":"ListItem"},{"name":"Proactivanet","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1bacfd8f-031c-4bdd-a9c5-ae38e383d2a2.jpeg","url":"https://www.getapp.ca/software/2063855/proactivanet","@type":"ListItem"},{"name":"ManageEngine Endpoint Central","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c6184cd6-5264-4608-a681-054651cd40bd.png","url":"https://www.getapp.ca/software/103857/manageengine-desktop-central","@type":"ListItem"},{"name":"ServiceNow","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.getapp.ca/software/9156/servicenow","@type":"ListItem"},{"name":"Desk Manager","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2057d809-e013-4903-ba4d-39667e840856.png","url":"https://www.getapp.ca/software/2066040/desk-manager","@type":"ListItem"},{"name":"Atera","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.getapp.ca/software/102017/atera","@type":"ListItem"},{"name":"JIRA Service Management","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.ca/software/91811/jira-service-management","@type":"ListItem"},{"name":"SapphireIMS","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/83947e65-9db4-4823-b253-681d030e7b8c.png","url":"https://www.getapp.ca/software/123747/sapphireims","@type":"ListItem"},{"name":"Freshdesk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.ca/software/10317/freshdesk","@type":"ListItem"},{"name":"HaloITSM","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1dbbd18e-0925-42aa-9df9-e4b734550974.png","url":"https://www.getapp.ca/software/130803/haloitsm","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.getapp.ca/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Mint Service Desk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5e229d3f-f8ea-4e59-9045-fbd31c38c580.png","url":"https://www.getapp.ca/software/117895/mint-service-desk","@type":"ListItem"},{"name":"ky2help","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b3a562d-33fe-4b0a-84c5-41f0a6386cd3.png","url":"https://www.getapp.ca/software/2062776/ky2help","@type":"ListItem"},{"name":"BOSSDesk","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.getapp.ca/software/120371/boss-solutions-suite","@type":"ListItem"},{"name":"Autotask PSA","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ead8aa8-0ab3-41ab-bbdf-9798fb1a17de.png","url":"https://www.getapp.ca/software/10348/autotask-psa","@type":"ListItem"},{"name":"Summit","position":18,"url":"https://www.getapp.ca/software/101779/summit","@type":"ListItem"},{"name":"ALVAO Service Desk","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e2f0196-d886-4218-8800-994a16014e70.png","url":"https://www.getapp.ca/software/2067614/alvao-service-desk","@type":"ListItem"},{"name":"ServiceTonic","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e7a4725-eda6-4e41-a27e-368c11425e63.png","url":"https://www.getapp.ca/software/2072659/servicetonic","@type":"ListItem"}],"@id":"https://www.getapp.ca/alternatives/2067115/service-manager#itemlist","numberOfItems":20}
</script>