---
description: Detailed reviews on Total Contacts & HelpDesk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Total Contacts & HelpDesk with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Total Contacts & HelpDesk Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Total Contacts & HelpDesk](/software/2061540/tele-support-helpdesk) > [Total Contacts & HelpDesk Alternatives](https://www.getapp.ca/alternatives/2061540/tele-support-helpdesk)

# Alternatives to Total Contacts & HelpDesk

Canonical: https://www.getapp.ca/alternatives/2061540/tele-support-helpdesk

> Explore the top alternatives to Total Contacts & HelpDesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
   - [View profile](https://www.getapp.ca/software/90863/sysaid)
   - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/90863/2061540/sysaid/vs/tele-support-helpdesk)
2. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.ca/software/10036/zoho-desk)
   - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/10036/2061540/zoho-desk/vs/tele-support-helpdesk)
3. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.ca/software/119575/hubspot-service-hub)
   - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/119575/2061540/hubspot-service-hub/vs/tele-support-helpdesk)
4. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.ca/software/10317/freshdesk)
   - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/10317/2061540/freshdesk/vs/tele-support-helpdesk)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ca/software/9448/zendesk)
   - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/9448/2061540/zendesk/vs/tele-support-helpdesk)
6. **Freshservice** — 4.6/5 (802 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.ca/software/91351/freshservice)
   - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/91351/2061540/freshservice/vs/tele-support-helpdesk)
7. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.ca/software/132287/milvus)
   - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/132287/2061540/milvus/vs/tele-support-helpdesk)
8. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/91301/2061540/liveagent/vs/tele-support-helpdesk)
9. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.ca/software/8385/livechat)
   - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/8385/2061540/livechat/vs/tele-support-helpdesk)
10. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Secure remote access software
    - [View profile](https://www.getapp.ca/software/113939/bomgar)
    - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/113939/2061540/bomgar/vs/tele-support-helpdesk)
11. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.ca/software/91811/jira-service-management)
    - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/91811/2061540/jira-service-management/vs/tele-support-helpdesk)
12. **ServiceNow** — 4.5/5 (361 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.ca/software/9156/servicenow)
    - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/9156/2061540/servicenow/vs/tele-support-helpdesk)
13. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
    - [View profile](https://www.getapp.ca/software/132559/supremo-remote-desktop)
    - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/132559/2061540/supremo-remote-desktop/vs/tele-support-helpdesk)
14. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.ca/software/105081/tidio-chat)
    - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/105081/2061540/tidio-chat/vs/tele-support-helpdesk)
15. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.ca/software/20521/manageengine-service-desk-plus)
    - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/20521/2061540/manageengine-service-desk-plus/vs/tele-support-helpdesk)
16. **Harmony** — 4.9/5 (33 reviews) — AI-powered enterprise service management platform
    - [View profile](https://www.getapp.ca/software/2084708/harmony-1)
    - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/2061540/2084708/tele-support-helpdesk/vs/harmony-1)
17. **ISL Light** — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
    - [View profile](https://www.getapp.ca/software/114883/isl-light)
    - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/114883/2061540/isl-light/vs/tele-support-helpdesk)
18. **Supportbench** — 4.8/5 (131 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.ca/software/105673/supportbench)
    - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/105673/2061540/supportbench/vs/tele-support-helpdesk)
19. **Deepser** — 4.6/5 (58 reviews) — Service Management without complexity - no code.
    - [View profile](https://www.getapp.ca/software/2002751/deepser)
    - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/2002751/2061540/deepser/vs/tele-support-helpdesk)
20. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.ca/software/91754/salesforce)
    - [Compare vs Total Contacts & HelpDesk](https://www.getapp.ca/compare/91754/2061540/salesforce/vs/tele-support-helpdesk)

## Related Categories

- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/2061540/tele-support-helpdesk)
- [View Product Profile](https://www.getapp.ca/software/2061540/tele-support-helpdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/tele-support-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2061540/tele-support-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2061540/tele-support-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/2061540/tele-support-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2061540/tele-support-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/2061540/tele-support-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2061540/tele-support-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/2061540/tele-support-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2061540/tele-support-helpdesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Total Contacts & HelpDesk","description":"Quickly find and compare the leading Total Contacts & HelpDesk alternatives. Get a comprehensive listing of competitors and similar tools for fast software selection with info to contact several providers directly.","url":"https://www.getapp.ca/alternatives/2061540/tele-support-helpdesk","about":{"@id":"https://www.getapp.ca/alternatives/2061540/tele-support-helpdesk#software"},"breadcrumb":{"@id":"https://www.getapp.ca/alternatives/2061540/tele-support-helpdesk#breadcrumblist"},"@id":"https://www.getapp.ca/alternatives/2061540/tele-support-helpdesk#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.ca/alternatives/2061540/tele-support-helpdesk#software"},"publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"Total Contacts & HelpDesk","url":"https://www.getapp.ca/software/2061540/tele-support-helpdesk","@id":"https://www.getapp.ca/software/2061540/tele-support-helpdesk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":24,"ratingValue":4.3},"offers":{"price":"480","@type":"Offer"}},{"@id":"https://www.getapp.ca/alternatives/2061540/tele-support-helpdesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"Total Contacts & HelpDesk","position":3,"item":"/software/2061540/tele-support-helpdesk","@type":"ListItem"},{"name":"Total Contacts & HelpDesk Alternatives","position":4,"item":"https://www.getapp.ca/alternatives/2061540/tele-support-helpdesk","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Top 20 Total Contacts &amp; HelpDesk Alternatives | GetApp Canada 2026","@context":"https://schema.org","@id":"https://www.getapp.ca/alternatives/2061540/tele-support-helpdesk#itemlist","@type":"ItemList","itemListElement":[{"name":"SysAid","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.getapp.ca/software/90863/sysaid","@type":"ListItem"},{"name":"Zoho Desk","position":2,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.ca/software/10036/zoho-desk","@type":"ListItem"},{"name":"HubSpot Service Hub","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.ca/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"Freshdesk","position":4,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.ca/software/10317/freshdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.ca/software/9448/zendesk","@type":"ListItem"},{"name":"Freshservice","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.ca/software/91351/freshservice","@type":"ListItem"},{"name":"Milvus","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.ca/software/132287/milvus","@type":"ListItem"},{"name":"LiveAgent","position":8,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"ListItem"},{"name":"LiveChat","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.ca/software/8385/livechat","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.getapp.ca/software/113939/bomgar","@type":"ListItem"},{"name":"JIRA Service Management","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.ca/software/91811/jira-service-management","@type":"ListItem"},{"name":"ServiceNow","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.getapp.ca/software/9156/servicenow","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":13,"image":"https://images.g2crowd.com/uploads/product/image/9793050a79f43e891f71f4b7b98f6b2e/supremo.png","url":"https://www.getapp.ca/software/132559/supremo-remote-desktop","@type":"ListItem"},{"name":"Tidio","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.ca/software/105081/tidio-chat","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.getapp.ca/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Harmony","position":16,"image":"https://images.g2crowd.com/uploads/product/image/4e5bed25aed6e5dec092d8b7b77ab329/harmony-io.png","url":"https://www.getapp.ca/software/2084708/harmony-1","@type":"ListItem"},{"name":"ISL Light","position":17,"image":"https://images.g2crowd.com/uploads/vendor/image/57618/396b3012f54830cc64559ea9d9ca55eb.jpeg","url":"https://www.getapp.ca/software/114883/isl-light","@type":"ListItem"},{"name":"Supportbench","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e88f13f0-1e63-4797-9012-4a9f66e02146.png","url":"https://www.getapp.ca/software/105673/supportbench","@type":"ListItem"},{"name":"Deepser","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/276d005f-9eb6-4a86-b7d6-6fb1bf357348.png","url":"https://www.getapp.ca/software/2002751/deepser","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.ca/software/91754/salesforce","@type":"ListItem"}],"numberOfItems":20}
</script>