---
description: Detailed reviews on Zendesk Talk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Zendesk Talk with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk Talk Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [Zendesk Talk](/software/2061527/zendesk-talk) > [Zendesk Talk Alternatives](https://www.getapp.ca/alternatives/2061527/zendesk-talk)

# Alternatives to Zendesk Talk

Canonical: https://www.getapp.ca/alternatives/2061527/zendesk-talk

> Explore the top alternatives to Zendesk Talk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **JustCall** — 4.1/5 (225 reviews) — Cloud-based AI communication platform for sales teams
   - [View profile](https://www.getapp.ca/software/2047760/justcall)
   - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/2047760/2061527/justcall/vs/zendesk-talk)
2. **Zendesk Suite** — 4.4/5 (4091 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ca/software/9448/zendesk)
   - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/9448/2061527/zendesk/vs/zendesk-talk)
3. **LiveAgent** — 4.7/5 (1788 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/91301/2061527/liveagent/vs/zendesk-talk)
4. **Salesforce Sales Cloud** — 4.4/5 (18808 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.ca/software/90378/salesforce)
   - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/90378/2061527/salesforce/vs/zendesk-talk)
5. **Freshdesk** — 4.5/5 (3474 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.ca/software/10317/freshdesk)
   - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/10317/2061527/freshdesk/vs/zendesk-talk)
6. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.ca/software/8385/livechat)
   - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/8385/2061527/livechat/vs/zendesk-talk)
7. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.ca/software/132287/milvus)
   - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/132287/2061527/milvus/vs/zendesk-talk)
8. **Zoho Desk** — 4.5/5 (2215 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.ca/software/10036/zoho-desk)
   - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/10036/2061527/zoho-desk/vs/zendesk-talk)
9. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
   - [View profile](https://www.getapp.ca/software/116767/helpdesk)
   - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/116767/2061527/helpdesk/vs/zendesk-talk)
10. **Salesforce Service Cloud** — 4.5/5 (830 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.ca/software/91754/salesforce-1-service-cloud)
    - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/91754/2061527/salesforce-1-service-cloud/vs/zendesk-talk)
11. **Superchat** — 4.8/5 (314 reviews) — The comprehensive messaging suite for your business.
    - [View profile](https://www.getapp.ca/software/2058817/superchat)
    - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/2058817/2061527/superchat/vs/zendesk-talk)
12. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \&amp; on-premises workspace for all business sizes
    - [View profile](https://www.getapp.ca/software/90602/bitrix24)
    - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/90602/2061527/bitrix24/vs/zendesk-talk)
13. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.ca/software/106673/gladly)
    - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/106673/2061527/gladly/vs/zendesk-talk)
14. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.ca/software/105081/tidio-chat)
    - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/105081/2061527/tidio-chat/vs/zendesk-talk)
15. **Zoho Assist** — 4.7/5 (1491 reviews) — Cloud-based remote support solution
    - [View profile](https://www.getapp.ca/software/9913/zoho-assist)
    - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/9913/2061527/zoho-assist/vs/zendesk-talk)
16. **Sobot Nexus** — 4.9/5 (117 reviews) — Retail, e-commerce, fintech, logistics, and gaming.
    - [View profile](https://www.getapp.ca/software/2079329/sobot)
    - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/2061527/2079329/zendesk-talk/vs/sobot)
17. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.ca/software/8391/incontact-call-center-software)
    - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/8391/2061527/incontact-call-center-software/vs/zendesk-talk)
18. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.ca/software/104597/genesys-cloud)
    - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/104597/2061527/genesys-cloud/vs/zendesk-talk)
19. **ZIWO** — 4.6/5 (109 reviews) — API Based cloud contact center software with CRM Integration
    - [View profile](https://www.getapp.ca/software/131291/ziwo)
    - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/131291/2061527/ziwo/vs/zendesk-talk)
20. **Talkdesk** — 4.5/5 (733 reviews) — Cloud-native AI contact center for enterprises
    - [View profile](https://www.getapp.ca/software/100659/talkdesk)
    - [Compare vs Zendesk Talk](https://www.getapp.ca/compare/100659/2061527/talkdesk/vs/zendesk-talk)

## Related Categories

- [IVR Software](https://www.getapp.ca/directory/289/ivr/software)
- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [Business Phone Systems Software](https://www.getapp.ca/directory/1099/business-phone-systems/software)
- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/2061527/zendesk-talk)
- [View Product Profile](https://www.getapp.ca/software/2061527/zendesk-talk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/zendesk-talk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2061527/zendesk-talk> |
| en-AU | <https://www.getapp.com.au/alternatives/2061527/zendesk-talk> |
| en-CA | <https://www.getapp.ca/alternatives/2061527/zendesk-talk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2061527/zendesk-talk> |
| en-IE | <https://www.getapp.ie/alternatives/2061527/zendesk-talk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2061527/zendesk-talk> |
| en-SG | <https://www.getapp.sg/alternatives/2061527/zendesk-talk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2061527/zendesk-talk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk Talk","description":"Quickly find and compare the leading Zendesk Talk alternatives. Get a comprehensive listing of competitors and similar tools for fast software selection with info to contact several providers directly.","url":"https://www.getapp.ca/alternatives/2061527/zendesk-talk","about":{"@id":"https://www.getapp.ca/alternatives/2061527/zendesk-talk#software"},"breadcrumb":{"@id":"https://www.getapp.ca/alternatives/2061527/zendesk-talk#breadcrumblist"},"@id":"https://www.getapp.ca/alternatives/2061527/zendesk-talk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"},"mainEntity":{"@id":"https://www.getapp.ca/alternatives/2061527/zendesk-talk#software"}},{"name":"Zendesk Talk","url":"https://www.getapp.ca/software/2061527/zendesk-talk","@id":"https://www.getapp.ca/software/2061527/zendesk-talk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":21},"offers":{"price":"49","@type":"Offer"}},{"@id":"https://www.getapp.ca/alternatives/2061527/zendesk-talk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/289/ivr/software","@type":"ListItem"},{"name":"Zendesk Talk","position":3,"item":"/software/2061527/zendesk-talk","@type":"ListItem"},{"name":"Zendesk Talk Alternatives","position":4,"item":"https://www.getapp.ca/alternatives/2061527/zendesk-talk","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Top 20 Zendesk Talk Alternatives | GetApp Canada 2026","@context":"https://schema.org","@id":"https://www.getapp.ca/alternatives/2061527/zendesk-talk#itemlist","@type":"ItemList","itemListElement":[{"name":"JustCall","position":1,"image":"https://images.g2crowd.com/uploads/product/image/cbc021f5549f2da1c3cff578a375735f/saas-labs-justcall.png","url":"https://www.getapp.ca/software/2047760/justcall","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.ca/software/9448/zendesk","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.getapp.ca/software/90378/salesforce","@type":"ListItem"},{"name":"Freshdesk","position":5,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.ca/software/10317/freshdesk","@type":"ListItem"},{"name":"LiveChat","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.ca/software/8385/livechat","@type":"ListItem"},{"name":"Milvus","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.ca/software/132287/milvus","@type":"ListItem"},{"name":"Zoho Desk","position":8,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.ca/software/10036/zoho-desk","@type":"ListItem"},{"name":"HelpDesk","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/530d447b-5555-4e1c-b09d-e4dcf17dbec2.png","url":"https://www.getapp.ca/software/116767/helpdesk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.ca/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"Superchat","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ea6b7f5-5aff-4f37-9f16-8dad13fd09bd.png","url":"https://www.getapp.ca/software/2058817/superchat","@type":"ListItem"},{"name":"Bitrix24","position":12,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.ca/software/90602/bitrix24","@type":"ListItem"},{"name":"Gladly","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.getapp.ca/software/106673/gladly","@type":"ListItem"},{"name":"Tidio","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.ca/software/105081/tidio-chat","@type":"ListItem"},{"name":"Zoho Assist","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.getapp.ca/software/9913/zoho-assist","@type":"ListItem"},{"name":"Sobot Nexus","position":16,"image":"https://images.g2crowd.com/uploads/product/image/95f212905cfe2d1eea63c56227a89024/sobot-nexus.png","url":"https://www.getapp.ca/software/2079329/sobot","@type":"ListItem"},{"name":"NiCE CXone","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.ca/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Genesys Cloud CX","position":18,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.getapp.ca/software/104597/genesys-cloud","@type":"ListItem"},{"name":"ZIWO","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0ac513e-aa52-4ebd-9a02-6343d056b3b8.jpeg","url":"https://www.getapp.ca/software/131291/ziwo","@type":"ListItem"},{"name":"Talkdesk","position":20,"image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.getapp.ca/software/100659/talkdesk","@type":"ListItem"}],"numberOfItems":20}
</script>
