---
description: Detailed reviews on Castel Contact Center based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Castel Contact Center with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Castel Contact Center Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Castel Contact Center](/software/2058337/castel-contact-center) > [Castel Contact Center Alternatives](https://www.getapp.ca/alternatives/2058337/castel-contact-center)

# Alternatives to Castel Contact Center

Canonical: https://www.getapp.ca/alternatives/2058337/castel-contact-center

> Explore the top alternatives to Castel Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Cloud-based contact center solution to streamline operations
   - [View profile](https://www.getapp.ca/software/104279/chasedata)
   - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/104279/2058337/chasedata/vs/castel-contact-center)
2. **JustCall** — 4.1/5 (224 reviews) — AI-Powered Business Communication for Sales \& Support Teams
   - [View profile](https://www.getapp.ca/software/2047760/justcall)
   - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/2047760/2058337/justcall/vs/castel-contact-center)
3. **Aircall** — 4.2/5 (459 reviews) — AI powered customer communications platform
   - [View profile](https://www.getapp.ca/software/100333/aircall)
   - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/100333/2058337/aircall/vs/castel-contact-center)
4. **Dialpad** — 4.2/5 (563 reviews) — Cloud communications system for enterprise businesses
   - [View profile](https://www.getapp.ca/software/103849/dialpad-sell)
   - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/103849/2058337/dialpad-sell/vs/castel-contact-center)
5. **Readymode** — 4.6/5 (142 reviews) — Cloud-based, all-in-one predictive dialer for outbound sales
   - [View profile](https://www.getapp.ca/software/107701/xencall)
   - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/107701/2058337/xencall/vs/castel-contact-center)
6. **CallTools** — 4.8/5 (156 reviews) — All-in-one predictive dialer \& inbound call center solution
   - [View profile](https://www.getapp.ca/software/105001/calltools)
   - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/105001/2058337/calltools/vs/castel-contact-center)
7. **CTM** — 4.7/5 (158 reviews) — Conversation analytics for marketing attribution
   - [View profile](https://www.getapp.ca/software/127363/calltrackingmetrics)
   - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/127363/2058337/calltrackingmetrics/vs/castel-contact-center)
8. **uContact** — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
   - [View profile](https://www.getapp.ca/software/105903/ucontact)
   - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/105903/2058337/ucontact/vs/castel-contact-center)
9. **CloudTalk** — 4.4/5 (268 reviews) — Cloud-based call center software for sales and support teams
   - [View profile](https://www.getapp.ca/software/114835/cloudtalk)
   - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/114835/2058337/cloudtalk/vs/castel-contact-center)
10. **SparkTG VCC** — 4.7/5 (42 reviews) — Top Contact Center solution that ensures your business grows
    - [View profile](https://www.getapp.ca/software/2046666/ivr)
    - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/2046666/2058337/ivr/vs/castel-contact-center)
11. **Ringover** — 4.7/5 (871 reviews) — 100% cloud phone for startups and SMEs
    - [View profile](https://www.getapp.ca/software/117547/ringover)
    - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/117547/2058337/ringover/vs/castel-contact-center)
12. **Convoso** — 4.5/5 (387 reviews) — AI virtual agent for call center automation
    - [View profile](https://www.getapp.ca/software/8280/cloud-predictive-dialer)
    - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/8280/2058337/cloud-predictive-dialer/vs/castel-contact-center)
13. **CallHub** — 4.4/5 (249 reviews) — The best all-in-one campaigning and organizing platform.
    - [View profile](https://www.getapp.ca/software/104345/callhub)
    - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/104345/2058337/callhub/vs/castel-contact-center)
14. **RingCX** — 4.2/5 (255 reviews) — AI-powered contact center
    - [View profile](https://www.getapp.ca/software/105435/ringcentral-contact-centre)
    - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/105435/2058337/ringcentral-contact-centre/vs/castel-contact-center)
15. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.ca/software/91276/five9)
    - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/91276/2058337/five9/vs/castel-contact-center)
16. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
    - [View profile](https://www.getapp.ca/software/104597/genesys-cloud)
    - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/104597/2058337/genesys-cloud/vs/castel-contact-center)
17. **Ricochet360** — 4.8/5 (82 reviews) — Customer relationship management and auto dialer solution
    - [View profile](https://www.getapp.ca/software/127955/ricochet)
    - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/127955/2058337/ricochet/vs/castel-contact-center)
18. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.ca/software/8391/incontact-call-center-software)
    - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/8391/2058337/incontact-call-center-software/vs/castel-contact-center)
19. **Squaretalk** — 4.9/5 (102 reviews) — All-in-one contact center platform for sales automation
    - [View profile](https://www.getapp.ca/software/106691/squaretalk-matrix)
    - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/106691/2058337/squaretalk-matrix/vs/castel-contact-center)
20. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact center software for sales and support teams
    - [View profile](https://www.getapp.ca/software/456711/hoducc)
    - [Compare vs Castel Contact Center](https://www.getapp.ca/compare/456711/2058337/hoducc/vs/castel-contact-center)

## Related Categories

- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/2058337/castel-contact-center)
- [View Product Profile](https://www.getapp.ca/software/2058337/castel-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/castel-contact-center/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2058337/castel-contact-center> |
| en-AU | <https://www.getapp.com.au/alternatives/2058337/castel-contact-center> |
| en-CA | <https://www.getapp.ca/alternatives/2058337/castel-contact-center> |
| en-GB | <https://www.getapp.co.uk/alternatives/2058337/castel-contact-center> |
| en-IE | <https://www.getapp.ie/alternatives/2058337/castel-contact-center> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2058337/castel-contact-center> |
| en-SG | <https://www.getapp.sg/alternatives/2058337/castel-contact-center> |
| en-ZA | <https://www.getapp.za.com/alternatives/2058337/castel-contact-center> |
| fr | <https://www.getapp.fr/alternatives/2058337/castel-contact-center> |
| fr-BE | <https://fr.getapp.be/alternatives/2058337/castel-contact-center> |
| fr-CA | <https://fr.getapp.ca/alternatives/2058337/castel-contact-center> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Castel Contact Center","description":"Quickly find and compare the leading Castel Contact Center alternatives. Get a comprehensive listing of competitors and similar tools for fast software selection with info to contact several providers directly.","url":"https://www.getapp.ca/alternatives/2058337/castel-contact-center","about":{"@id":"https://www.getapp.ca/alternatives/2058337/castel-contact-center#software"},"breadcrumb":{"@id":"https://www.getapp.ca/alternatives/2058337/castel-contact-center#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/alternatives/2058337/castel-contact-center#webpage","mainEntity":{"@id":"https://www.getapp.ca/alternatives/2058337/castel-contact-center#software"},"publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"Castel Contact Center","url":"https://www.getapp.ca/software/2058337/castel-contact-center","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2058337/castel-contact-center#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":4.5},"offers":{"price":"1","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Castel Contact Center","position":3,"item":"/software/2058337/castel-contact-center","@type":"ListItem"},{"name":"Castel Contact Center Alternatives","position":4,"item":"https://www.getapp.ca/alternatives/2058337/castel-contact-center","@type":"ListItem"}],"@id":"https://www.getapp.ca/alternatives/2058337/castel-contact-center#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Top 20 Castel Contact Center Alternatives | GetApp Canada 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"DialedIn CCaaS","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.getapp.ca/software/104279/chasedata","@type":"ListItem"},{"name":"JustCall","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1acfb633-088b-45d2-a490-0a38fc8bb5af.png","url":"https://www.getapp.ca/software/2047760/justcall","@type":"ListItem"},{"name":"Aircall","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.getapp.ca/software/100333/aircall","@type":"ListItem"},{"name":"Dialpad","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.getapp.ca/software/103849/dialpad-sell","@type":"ListItem"},{"name":"Readymode","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/172487cc-dbb2-4d85-9421-97ae609dfd91.png","url":"https://www.getapp.ca/software/107701/xencall","@type":"ListItem"},{"name":"CallTools","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c075eb9-d544-454c-8ca6-13a673fe79d8.png","url":"https://www.getapp.ca/software/105001/calltools","@type":"ListItem"},{"name":"CTM","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d682ad-dfe6-4cbc-90bc-1f352b9d7c67.png","url":"https://www.getapp.ca/software/127363/calltrackingmetrics","@type":"ListItem"},{"name":"uContact","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6f0e13f-20f4-4e9d-8ba0-f7a9a1de013a.jpeg","url":"https://www.getapp.ca/software/105903/ucontact","@type":"ListItem"},{"name":"CloudTalk","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.getapp.ca/software/114835/cloudtalk","@type":"ListItem"},{"name":"SparkTG VCC","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb95cd5a-6590-4d6e-adbd-304986b7c2ab.png","url":"https://www.getapp.ca/software/2046666/ivr","@type":"ListItem"},{"name":"Ringover","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.getapp.ca/software/117547/ringover","@type":"ListItem"},{"name":"Convoso","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.getapp.ca/software/8280/cloud-predictive-dialer","@type":"ListItem"},{"name":"CallHub","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8460f665-d5d0-4dea-8f7f-015049bc1f58.png","url":"https://www.getapp.ca/software/104345/callhub","@type":"ListItem"},{"name":"RingCX","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.getapp.ca/software/105435/ringcentral-contact-centre","@type":"ListItem"},{"name":"Five9","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.ca/software/91276/five9","@type":"ListItem"},{"name":"Genesys Cloud CX","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.ca/software/104597/genesys-cloud","@type":"ListItem"},{"name":"Ricochet360","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/082cf626-78c1-4d16-97f3-0160ab3368a8.png","url":"https://www.getapp.ca/software/127955/ricochet","@type":"ListItem"},{"name":"NiCE CXone","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.ca/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Squaretalk","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f097d04-be63-4ea7-ac19-2b5b1619003b.jpeg","url":"https://www.getapp.ca/software/106691/squaretalk-matrix","@type":"ListItem"},{"name":"HoduCC","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/298623cf-974a-499e-b75b-17009eca53f6.png","url":"https://www.getapp.ca/software/456711/hoducc","@type":"ListItem"}],"@id":"https://www.getapp.ca/alternatives/2058337/castel-contact-center#itemlist","numberOfItems":20}
</script>