---
description: Detailed reviews on Cisco Finesse based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Cisco Finesse with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cisco Finesse Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/3834/contact-center-quality-assurance/software) > [Cisco Finesse](/software/2056587/cisco-finesse) > [Cisco Finesse Alternatives](https://www.getapp.ca/alternatives/2056587/cisco-finesse)

# Alternatives to Cisco Finesse

Canonical: https://www.getapp.ca/alternatives/2056587/cisco-finesse

> Explore the top alternatives to Cisco Finesse. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.ca/software/10036/zoho-desk)
   - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/10036/2056587/zoho-desk/vs/cisco-finesse)
2. **Sobot** — 4.9/5 (110 reviews) — All-in-One Contact Center Solution
   - [View profile](https://www.getapp.ca/software/2079329/sobot)
   - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/2056587/2079329/cisco-finesse/vs/sobot)
3. **Ringover** — 4.7/5 (884 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.ca/software/117547/ringover)
   - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/117547/2056587/ringover/vs/cisco-finesse)
4. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/91301/2056587/liveagent/vs/cisco-finesse)
5. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.ca/software/8391/incontact-call-center-software)
   - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/8391/2056587/incontact-call-center-software/vs/cisco-finesse)
6. **Amazon Connect** — 4.5/5 (95 reviews) — Scalable Omnichannel Contact Center Solution
   - [View profile](https://www.getapp.ca/software/2057092/amazon-connect)
   - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/2056587/2057092/cisco-finesse/vs/amazon-connect)
7. **Genesys Cloud CX** — 4.3/5 (266 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.ca/software/104597/genesys-cloud)
   - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/104597/2056587/genesys-cloud/vs/cisco-finesse)
8. **Superchat** — 4.8/5 (296 reviews) — The comprehensive messaging suite for your business.
   - [View profile](https://www.getapp.ca/software/2058817/superchat)
   - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/2056587/2058817/cisco-finesse/vs/superchat)
9. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact center software for sales and support teams
   - [View profile](https://www.getapp.ca/software/456711/hoducc)
   - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/456711/2056587/hoducc/vs/cisco-finesse)
10. **Five9** — 4.2/5 (484 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.ca/software/91276/five9)
    - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/91276/2056587/five9/vs/cisco-finesse)
11. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.ca/software/2057354/inconcert-omnichannel-contact-center)
    - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/2056587/2057354/cisco-finesse/vs/inconcert-omnichannel-contact-center)
12. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.ca/software/106673/gladly)
    - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/106673/2056587/gladly/vs/cisco-finesse)
13. **CallHippo** — 4.4/5 (688 reviews) — Cloud-based phone system for sales, support \& growing teams
    - [View profile](https://www.getapp.ca/software/107461/callhippo)
    - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/107461/2056587/callhippo/vs/cisco-finesse)
14. **Talkdesk** — 4.5/5 (733 reviews) — Cloud-based contact center \& customer experience platform
    - [View profile](https://www.getapp.ca/software/100659/talkdesk)
    - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/100659/2056587/talkdesk/vs/cisco-finesse)
15. **Zendesk Suite** — 4.4/5 (4088 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.ca/software/9448/zendesk)
    - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/9448/2056587/zendesk/vs/cisco-finesse)
16. **Bitrix24** — 4.2/5 (999 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.ca/software/90602/bitrix24)
    - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/90602/2056587/bitrix24/vs/cisco-finesse)
17. **Front** — 4.5/5 (288 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.ca/software/102177/front)
    - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/102177/2056587/front/vs/cisco-finesse)
18. **Liberty Converse** — 4.8/5 (23 reviews) — AI-enhanced contact centre experiences for customers \& teams
    - [View profile](https://www.getapp.ca/software/2048767/liberty-converse)
    - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/2048767/2056587/liberty-converse/vs/cisco-finesse)
19. **XCALLY** — 4.8/5 (130 reviews) — Omnichannel contact center management
    - [View profile](https://www.getapp.ca/software/112271/xcally)
    - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/112271/2056587/xcally/vs/cisco-finesse)
20. **Kustomer** — 4.6/5 (79 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.ca/software/109551/kustomer)
    - [Compare vs Cisco Finesse](https://www.getapp.ca/compare/109551/2056587/kustomer/vs/cisco-finesse)

## Related Categories

- [Contact Centre Quality Assurance Software](https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software)
- [Customer Communications Management Software](https://www.getapp.ca/directory/1139/customer-communications-management/software)
- [Team Communication Software](https://www.getapp.ca/directory/1257/team-communication/software)
- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/2056587/cisco-finesse)
- [View Product Profile](https://www.getapp.ca/software/2056587/cisco-finesse)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/cisco-finesse/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2056587/cisco-finesse> |
| en-AU | <https://www.getapp.com.au/alternatives/2056587/cisco-finesse> |
| en-CA | <https://www.getapp.ca/alternatives/2056587/cisco-finesse> |
| en-GB | <https://www.getapp.co.uk/alternatives/2056587/cisco-finesse> |
| en-IE | <https://www.getapp.ie/alternatives/2056587/cisco-finesse> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2056587/cisco-finesse> |
| en-SG | <https://www.getapp.sg/alternatives/2056587/cisco-finesse> |
| en-ZA | <https://www.getapp.za.com/alternatives/2056587/cisco-finesse> |

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