---
description: Detailed reviews on Zendesk Sunshine based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Zendesk Sunshine with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk Sunshine Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Zendesk Sunshine](/software/2054358/sunshine-conversations) > [Zendesk Sunshine Alternatives](https://www.getapp.ca/alternatives/2054358/sunshine-conversations)

# Alternatives to Zendesk Sunshine

Canonical: https://www.getapp.ca/alternatives/2054358/sunshine-conversations

> Explore the top alternatives to Zendesk Sunshine. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Intercom** — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.ca/software/91379/intercom)
   - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/91379/2054358/intercom/vs/sunshine-conversations)
2. **Fin** — 4.6/5 (14 reviews) — Perfect made possible
   - [View profile](https://www.getapp.ca/software/2082142/fin)
   - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/2054358/2082142/sunshine-conversations/vs/fin)
3. **ChatGPT** — 4.4/5 (355 reviews) — Simplify conversations through human-like AI.
   - [View profile](https://www.getapp.ca/software/2070494/chatgpt)
   - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/2054358/2070494/sunshine-conversations/vs/chatgpt)
4. **Chatbase** — 4.3/5 (73 reviews) — Build and train an intelligent chatbot powered by ChatGPT
   - [View profile](https://www.getapp.ca/software/2069516/chatbase)
   - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/2054358/2069516/sunshine-conversations/vs/chatbase)
5. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.ca/software/105081/tidio-chat)
   - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/105081/2054358/tidio-chat/vs/sunshine-conversations)
6. **Botsonic** — 4.8/5 (80 reviews) — No-code chatbot building solution with seamless integrations
   - [View profile](https://www.getapp.ca/software/2071616/botsonic)
   - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/2054358/2071616/sunshine-conversations/vs/botsonic)
7. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
   - [View profile](https://www.getapp.ca/software/2061511/tiledesk)
   - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/2054358/2061511/sunshine-conversations/vs/tiledesk)
8. **Wati** — 4.6/5 (203 reviews) — Unlock Revenue Growth with Wati
   - [View profile](https://www.getapp.ca/software/2068239/wati)
   - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/2054358/2068239/sunshine-conversations/vs/wati)
9. **Zipchat** — 4.8/5 (26 reviews) — One AI Agent to run, sell, and scale your e-commerce.
   - [View profile](https://www.getapp.ca/software/2069971/zipchat)
   - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/2054358/2069971/sunshine-conversations/vs/zipchat)
10. **ManyChat** — 4.6/5 (72 reviews) — Conversational AI platform for eCommerce businesses
    - [View profile](https://www.getapp.ca/software/2055161/manychat)
    - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/2054358/2055161/sunshine-conversations/vs/manychat)
11. **ChatBot** — 4.6/5 (66 reviews) — Easy to use chatbot platform for business
    - [View profile](https://www.getapp.ca/software/108699/chatbot)
    - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/108699/2054358/chatbot/vs/sunshine-conversations)
12. **Amazon Connect** — 4.5/5 (93 reviews) — Scalable Omnichannel Contact Center Solution
    - [View profile](https://www.getapp.ca/software/2057092/amazon-connect)
    - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/2054358/2057092/sunshine-conversations/vs/amazon-connect)
13. **Writesonic** — 4.8/5 (2102 reviews) — Write anything, publish anywhere.
    - [View profile](https://www.getapp.ca/software/2052811/writesonic)
    - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/2052811/2054358/writesonic/vs/sunshine-conversations)
14. **Appy Pie** — 4.6/5 (1391 reviews) — Streamline application, website, and chatbot creation
    - [View profile](https://www.getapp.ca/software/91597/appy-pie)
    - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/91597/2054358/appy-pie/vs/sunshine-conversations)
15. **Ada** — 4.7/5 (15 reviews) — The AI customer service agent platform for enterprise.
    - [View profile](https://www.getapp.ca/software/111973/ada)
    - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/111973/2054358/ada/vs/sunshine-conversations)
16. **Amio** — 4.9/5 (17 reviews) — Amio helps you create AI chatbots for your e-shop.
    - [View profile](https://www.getapp.ca/software/2036143/amio)
    - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/2036143/2054358/amio/vs/sunshine-conversations)
17. **Chatsi** — 5.0/5 (2 reviews) — AI-Powered Storefront Sales Agent for Ecommerce
    - [View profile](https://www.getapp.ca/software/2079102/chatsi)
    - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/2054358/2079102/sunshine-conversations/vs/chatsi)
18. **Crisp** — 4.6/5 (147 reviews) — All-in-one multi-channel solution for customer messaging
    - [View profile](https://www.getapp.ca/software/111347/crisp)
    - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/111347/2054358/crisp/vs/sunshine-conversations)
19. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.ca/software/2057354/inconcert-omnichannel-contact-center)
    - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/2054358/2057354/sunshine-conversations/vs/inconcert-omnichannel-contact-center)
20. **Wappbiz** — 4.9/5 (18 reviews) — Automate. Engage. Grow.
    - [View profile](https://www.getapp.ca/software/2079174/wappbiz)
    - [Compare vs Zendesk Sunshine](https://www.getapp.ca/compare/2054358/2079174/sunshine-conversations/vs/wappbiz)

## Related Categories

- [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software)
- [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software)
- [Artificial Intelligence Software](https://www.getapp.ca/directory/1397/artificial-intelligence/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/2054358/sunshine-conversations)
- [View Product Profile](https://www.getapp.ca/software/2054358/sunshine-conversations)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/sunshine-conversations/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2054358/sunshine-conversations> |
| en-AU | <https://www.getapp.com.au/alternatives/2054358/sunshine-conversations> |
| en-CA | <https://www.getapp.ca/alternatives/2054358/sunshine-conversations> |
| en-GB | <https://www.getapp.co.uk/alternatives/2054358/sunshine-conversations> |
| en-IE | <https://www.getapp.ie/alternatives/2054358/sunshine-conversations> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2054358/sunshine-conversations> |
| en-SG | <https://www.getapp.sg/alternatives/2054358/sunshine-conversations> |
| en-ZA | <https://www.getapp.za.com/alternatives/2054358/sunshine-conversations> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk Sunshine","description":"Quickly find and compare the leading Zendesk Sunshine alternatives. Get a comprehensive listing of competitors and similar tools for fast software selection with info to contact several providers directly.","url":"https://www.getapp.ca/alternatives/2054358/sunshine-conversations","about":{"@id":"https://www.getapp.ca/alternatives/2054358/sunshine-conversations#software"},"breadcrumb":{"@id":"https://www.getapp.ca/alternatives/2054358/sunshine-conversations#breadcrumblist"},"@id":"https://www.getapp.ca/alternatives/2054358/sunshine-conversations#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.ca/alternatives/2054358/sunshine-conversations#software"},"isPartOf":{"@id":"https://www.getapp.ca/#website"},"publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA"},{"name":"Zendesk Sunshine","url":"https://www.getapp.ca/software/2054358/sunshine-conversations","@id":"https://www.getapp.ca/software/2054358/sunshine-conversations#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.0,"bestRating":5,"ratingCount":2},"offers":{"price":"495","@type":"Offer"}},{"@id":"https://www.getapp.ca/alternatives/2054358/sunshine-conversations#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Zendesk Sunshine","position":3,"item":"/software/2054358/sunshine-conversations","@type":"ListItem"},{"name":"Zendesk Sunshine Alternatives","position":4,"item":"https://www.getapp.ca/alternatives/2054358/sunshine-conversations","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Top 20 Zendesk Sunshine Alternatives | GetApp Canada 2026","@context":"https://schema.org","@id":"https://www.getapp.ca/alternatives/2054358/sunshine-conversations#itemlist","@type":"ItemList","itemListElement":[{"name":"Intercom","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.ca/software/91379/intercom","@type":"ListItem"},{"name":"Fin","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d638f84-9288-482b-bf62-7731756c06a2.png","url":"https://www.getapp.ca/software/2082142/fin","@type":"ListItem"},{"name":"ChatGPT","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5747618c-7ace-46db-bd4b-7a35a5aaeb51.png","url":"https://www.getapp.ca/software/2070494/chatgpt","@type":"ListItem"},{"name":"Chatbase","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8be3e7fc-9704-443b-860a-b0360a18b2e8.jpeg","url":"https://www.getapp.ca/software/2069516/chatbase","@type":"ListItem"},{"name":"Tidio","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.ca/software/105081/tidio-chat","@type":"ListItem"},{"name":"Botsonic","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2794f36-ce07-447b-a579-9ed726e4c3ed.png","url":"https://www.getapp.ca/software/2071616/botsonic","@type":"ListItem"},{"name":"Tiledesk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.getapp.ca/software/2061511/tiledesk","@type":"ListItem"},{"name":"Wati","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.getapp.ca/software/2068239/wati","@type":"ListItem"},{"name":"Zipchat","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aacac6ab-82cb-4483-9f15-54c9b135f1da.png","url":"https://www.getapp.ca/software/2069971/zipchat","@type":"ListItem"},{"name":"ManyChat","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7afa98c-c3d7-4c10-8ba7-bcdd21d09b12.png","url":"https://www.getapp.ca/software/2055161/manychat","@type":"ListItem"},{"name":"ChatBot","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/19ec8545-36db-4cfe-9ec7-ce030e9ab87b.png","url":"https://www.getapp.ca/software/108699/chatbot","@type":"ListItem"},{"name":"Amazon Connect","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.getapp.ca/software/2057092/amazon-connect","@type":"ListItem"},{"name":"Writesonic","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b6037ba4-52a5-4dd6-9098-b4d358362423.jpeg","url":"https://www.getapp.ca/software/2052811/writesonic","@type":"ListItem"},{"name":"Appy Pie","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e2ff2ceb-2a6f-49f6-8486-5728a830bf3d.png","url":"https://www.getapp.ca/software/91597/appy-pie","@type":"ListItem"},{"name":"Ada","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c0b9595-be77-459b-8d14-2f771231fa18.png","url":"https://www.getapp.ca/software/111973/ada","@type":"ListItem"},{"name":"Amio","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64fba5d3-b28c-4348-ba21-ca831aa2be28.png","url":"https://www.getapp.ca/software/2036143/amio","@type":"ListItem"},{"name":"Chatsi","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bfbfb33b-a45a-485f-8e44-85439bff3c6a.png","url":"https://www.getapp.ca/software/2079102/chatsi","@type":"ListItem"},{"name":"Crisp","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3a4110-8bee-4772-ab46-9e759afc8654.png","url":"https://www.getapp.ca/software/111347/crisp","@type":"ListItem"},{"name":"inconnect","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.getapp.ca/software/2057354/inconcert-omnichannel-contact-center","@type":"ListItem"},{"name":"Wappbiz","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e9a5fe9b-24f1-46af-b197-efca8ce3ec96.png","url":"https://www.getapp.ca/software/2079174/wappbiz","@type":"ListItem"}],"numberOfItems":20}
</script>