---
description: Detailed reviews on HelpMaster based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare HelpMaster with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HelpMaster Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [HelpMaster](/software/20473/helpmaster) > [HelpMaster Alternatives](https://www.getapp.ca/alternatives/20473/helpmaster)

# Alternatives to HelpMaster

Canonical: https://www.getapp.ca/alternatives/20473/helpmaster

> Explore the top alternatives to HelpMaster. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3412 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.ca/software/10317/freshdesk)
   - [Compare vs HelpMaster](https://www.getapp.ca/compare/10317/20473/freshdesk/vs/helpmaster)
2. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
   - [View profile](https://www.getapp.ca/software/116767/helpdesk)
   - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/116767/helpmaster/vs/helpdesk)
3. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.ca/software/119575/hubspot-service-hub)
   - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/119575/helpmaster/vs/hubspot-service-hub)
4. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk a FrontRunner in Help Desk Software
   - [View profile](https://www.getapp.ca/software/120371/boss-solutions-suite)
   - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/120371/helpmaster/vs/boss-solutions-suite)
5. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
   - [View profile](https://www.getapp.ca/software/101213/service-desk)
   - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/101213/helpmaster/vs/service-desk)
6. **Supportbench** — 4.9/5 (116 reviews) — The Only AI Customer Support Platform
   - [View profile](https://www.getapp.ca/software/105673/supportbench)
   - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/105673/helpmaster/vs/supportbench)
7. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Helpdesk, customer support software
   - [View profile](https://www.getapp.ca/software/90516/happyfox)
   - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/90516/helpmaster/vs/happyfox)
8. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System
   - [View profile](https://www.getapp.ca/software/2062890/tikting)
   - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/2062890/helpmaster/vs/tikting)
9. **LiveAgent** — 4.7/5 (1758 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/91301/helpmaster/vs/liveagent)
10. **LiveChat** — 4.6/5 (1719 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.ca/software/8385/livechat)
    - [Compare vs HelpMaster](https://www.getapp.ca/compare/8385/20473/livechat/vs/helpmaster)
11. **Freshservice** — 4.5/5 (689 reviews) — A complete IT service management (ITSM) tool for business
    - [View profile](https://www.getapp.ca/software/91351/freshservice)
    - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/91351/helpmaster/vs/freshservice)
12. **EngageBay CRM** — 4.7/5 (907 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.ca/software/113999/engagebay-marketing)
    - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/113999/helpmaster/vs/engagebay-marketing)
13. **JIRA Service Management** — 4.5/5 (764 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.ca/software/91811/jira-service-management)
    - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/91811/helpmaster/vs/jira-service-management)
14. **SysAid** — 4.5/5 (512 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.ca/software/90863/sysaid)
    - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/90863/helpmaster/vs/sysaid)
15. **Agiloft** — 4.8/5 (38 reviews) — Cloud-based tool for contract lifecycle management.
    - [View profile](https://www.getapp.ca/software/103389/agiloft)
    - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/103389/helpmaster/vs/agiloft)
16. **Hiver** — 4.7/5 (147 reviews) — Modern, AI help desk software built for fast teams.
    - [View profile](https://www.getapp.ca/software/20502/hiver)
    - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/20502/helpmaster/vs/hiver)
17. **Salesforce Service Cloud** — 4.5/5 (823 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.ca/software/91754/salesforce-1-service-cloud)
    - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/91754/helpmaster/vs/salesforce-1-service-cloud)
18. **TOPdesk** — 4.4/5 (110 reviews) — The service management platform that makes service happen
    - [View profile](https://www.getapp.ca/software/111785/topdesk)
    - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/111785/helpmaster/vs/topdesk)
19. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.ca/software/101433/issuetrak)
    - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/101433/helpmaster/vs/issuetrak)
20. **Faveo Helpdesk** — 4.5/5 (117 reviews) — Faveo Helpdesk helps simplify the customer support process
    - [View profile](https://www.getapp.ca/software/2059324/faveo-helpdesk)
    - [Compare vs HelpMaster](https://www.getapp.ca/compare/20473/2059324/helpmaster/vs/faveo-helpdesk)

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Billing and Invoicing Software](https://www.getapp.ca/directory/240/billing-invoicing/software)
- [Knowledge Management Software](https://www.getapp.ca/directory/257/knowledge-management/software)
- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [ITSM Software](https://www.getapp.ca/directory/292/it-service-management-itsm/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/20473/helpmaster)
- [View Product Profile](https://www.getapp.ca/software/20473/helpmaster)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/20473/helpmaster> |
| de-AT | <https://www.getapp.at/alternatives/20473/helpmaster> |
| en | <https://www.getapp.com/customer-service-support-software/a/helpmaster/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/20473/helpmaster> |
| en-AU | <https://www.getapp.com.au/alternatives/20473/helpmaster> |
| en-CA | <https://www.getapp.ca/alternatives/20473/helpmaster> |
| en-GB | <https://www.getapp.co.uk/alternatives/20473/helpmaster> |
| en-IE | <https://www.getapp.ie/alternatives/20473/helpmaster> |
| en-NZ | <https://www.getapp.co.nz/alternatives/20473/helpmaster> |
| en-SG | <https://www.getapp.sg/alternatives/20473/helpmaster> |
| en-ZA | <https://www.getapp.za.com/alternatives/20473/helpmaster> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HelpMaster","description":"Quickly find and compare the leading HelpMaster alternatives. Get a comprehensive listing of competitors and similar tools for fast software selection with info to contact several providers directly.","url":"https://www.getapp.ca/alternatives/20473/helpmaster","about":{"@id":"https://www.getapp.ca/alternatives/20473/helpmaster#software"},"breadcrumb":{"@id":"https://www.getapp.ca/alternatives/20473/helpmaster#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/alternatives/20473/helpmaster#webpage","mainEntity":{"@id":"https://www.getapp.ca/alternatives/20473/helpmaster#software"},"publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"HelpMaster","url":"https://www.getapp.ca/software/20473/helpmaster","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/20473/helpmaster#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":5.0},"offers":{"price":"695","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"HelpMaster","position":3,"item":"/software/20473/helpmaster","@type":"ListItem"},{"name":"HelpMaster Alternatives","position":4,"item":"https://www.getapp.ca/alternatives/20473/helpmaster","@type":"ListItem"}],"@id":"https://www.getapp.ca/alternatives/20473/helpmaster#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Top 20 HelpMaster Alternatives | GetApp Canada 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.ca/software/10317/freshdesk","@type":"ListItem"},{"name":"HelpDesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a836eda-81e3-4eac-aa10-35158a379e59.png","url":"https://www.getapp.ca/software/116767/helpdesk","@type":"ListItem"},{"name":"HubSpot Service Hub","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.ca/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"BOSSDesk","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.getapp.ca/software/120371/boss-solutions-suite","@type":"ListItem"},{"name":"InvGate Service Management","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.getapp.ca/software/101213/service-desk","@type":"ListItem"},{"name":"Supportbench","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e88f13f0-1e63-4797-9012-4a9f66e02146.png","url":"https://www.getapp.ca/software/105673/supportbench","@type":"ListItem"},{"name":"HappyFox Help Desk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58b26074-f89b-4b36-bbb2-d3a863772bfd.png","url":"https://www.getapp.ca/software/90516/happyfox","@type":"ListItem"},{"name":"TIKTING","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e3075d5b-c34f-4e2c-9493-f5b8f34eae74.png","url":"https://www.getapp.ca/software/2062890/tikting","@type":"ListItem"},{"name":"LiveAgent","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"ListItem"},{"name":"LiveChat","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.ca/software/8385/livechat","@type":"ListItem"},{"name":"Freshservice","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.ca/software/91351/freshservice","@type":"ListItem"},{"name":"EngageBay CRM","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.getapp.ca/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"JIRA Service Management","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.ca/software/91811/jira-service-management","@type":"ListItem"},{"name":"SysAid","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.getapp.ca/software/90863/sysaid","@type":"ListItem"},{"name":"Agiloft","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/027242d2-0397-45d5-8706-9f7f63d8d0c7.jpeg","url":"https://www.getapp.ca/software/103389/agiloft","@type":"ListItem"},{"name":"Hiver","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.getapp.ca/software/20502/hiver","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.ca/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"TOPdesk","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.getapp.ca/software/111785/topdesk","@type":"ListItem"},{"name":"Issuetrak","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.getapp.ca/software/101433/issuetrak","@type":"ListItem"},{"name":"Faveo Helpdesk","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f5855a0a-b9d5-4c39-9d80-bcc6c0e77c20.png","url":"https://www.getapp.ca/software/2059324/faveo-helpdesk","@type":"ListItem"}],"@id":"https://www.getapp.ca/alternatives/20473/helpmaster#itemlist","numberOfItems":20}
</script>