FAQ Bot

Become FAQing amazing at customer service.

How are these alternatives similar to FAQ Bot?

The alternatives suggested are similar to FAQ Bot in terms of common software categories, shared features and the number of verified user reviews. Explore the following FAQ Bot alternatives to see if there are any FAQ Bot competitors that you should also consider in your software research.


What are the top 5 alternatives to FAQ Bot?


Top 20 alternatives

User.com

# 1 Alternative

Overview

User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.6 0.2

INSIDE

Cloud-based visual AI-powered customer engagement solutions.

Overview

Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness. Read more about INSIDE
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

DeskPRO

Customer service software you can depend on

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about DeskPRO
Business size
S M L

Starting from: US$29.00/month
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Zendesk

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from: US$19.00/month
  • Free Version
  • Free Trial
Value for Money 4.1 0.7

Smith.ai

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

Overview

Smith.ai Live Chat with AI Chatbot is the fast & friendly way to capture, screen & convert website leads 24/7. Read more about Smith.ai
Business size
S M L

Starting from: US$140.00/month
  • Free Version
  • Free Trial
Value for Money 4.9 0.1

Zoho Desk

Cloud-based help desk platform

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from: US$14.00/month
Pricing plans
Value for Money 4.5 0.3 View Pricing Plans

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent
Business size
S M L

Starting from: US$15.00/month
Pricing plans
Value for Money 4.7 0.1 View Pricing Plans

Vergic

Customer engagement with AI chatbots, messaging and video

Overview

Vergic Engage is a digital engagement platform that includes chatbots, voicebots, messaging, and collaboration tools. With the analytic engine feature, businesses can personalize the customer experience. Read more about Vergic
Business size
S M L

Starting from: €35.00/month
  • Free Version
  • Free Trial
Value for Money 5 0.2

AlphaChat

Conversational AI platform with virtual assistants

Overview

AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a... Read more about AlphaChat
Business size
S M L

Starting from: €399.00/month
  • Free Version
  • Free Trial
Value for Money 4.3 0.5

Onlim

Conversational AI and live chat platform

Overview

Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more. Read more about Onlim
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 0 4.8

Quiq Messaging

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Overview

Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat Read more about Quiq Messaging
Business size
S M L

Starting from: US$6,000.00/month
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Drift

Live chat & in-app messaging for sales & marketing

Overview

Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools Read more about Drift
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.1 0.7

Supportbench

A Modern B2B Helpdesk CRM Software.

Overview

Our Enterprise Customers Just Love The Convenience. Case Management, Ticket Management, Workflows Automation, Native Integrations, Knowledge Base, and accurate Analytics & Insights, all built-in inside a modern B2B Customer Management Software. Read more about Supportbench
Business size
S M L

Starting from: N/A
Pricing plans
Value for Money 4.7 0.1 View Pricing Plans

Helpshift

Digital customer service platform and ticketing system

Overview

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 3.8 1.0

Birdeye

Experience Marketing Platform

Overview

Birdeye helps businesses grow through happy customers. Read more about Birdeye
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Pricing plans
Value for Money 4.5 0.3 View Pricing Plans

Giosg

AI-powered chat for customer service and sales teams.

Overview

Live chat with the best user experience for the agents, chat routing, workflow with real-time analytics among other superb features. Read more about Giosg
Business size
S M L

Starting from: €49.00/month
  • Free Version
  • Free Trial
Value for Money 4.7 0.1

Vivantio

Flexible Software. Focused Service.

Overview

Using the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers demanding B2B teams to achieve unparalleled service excellence. Read more about Vivantio
Business size
S M L

Starting from: US$42.00/year
  • Free Version
  • Free Trial
Pricing plans
Value for Money 4.2 0.6 View Pricing Plans

Mindsay

Platform that makes customer interactions simple & efficient

Overview

Mindsay is a leading Conversational AI and Customer Experience Automation platform. Read more about Mindsay
Business size
S M L

Starting from: US$2,000.00/month
  • Free Version
  • Free Trial
Value for Money 5 0.2

BeInContact

Your Omnichannel Cloud Contact Center Solution

Overview

BeInContact helps companies of various sectors and sizes increase the loyalty of their customers, improving their Customer Experience and speeding up Sales processes. Read more about BeInContact
Business size
S M L

Starting from: €38.00/month
  • Free Version
  • Free Trial
Value for Money 0 4.8

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from: N/A
Value for Money 4.1 0.7
Quick view of FAQ Bot
4.7 (9)
Business size
S M L

Pricing starting from:

US$149.00/month

  • Free Version
  • Free Trial
Value for Money
4.8
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