---
description: Detailed reviews on Medallia Agent Connect based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Medallia Agent Connect with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Medallia Agent Connect Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Medallia Agent Connect](/software/2036983/stella-connect) > [Medallia Agent Connect Alternatives](https://www.getapp.ca/alternatives/2036983/stella-connect)

# Alternatives to Medallia Agent Connect

Canonical: https://www.getapp.ca/alternatives/2036983/stella-connect

> Explore the top alternatives to Medallia Agent Connect. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/91301/2036983/liveagent/vs/stella-connect)
2. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.ca/software/104597/genesys-cloud)
   - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/104597/2036983/genesys-cloud/vs/stella-connect)
3. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.ca/software/8391/incontact-call-center-software)
   - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/8391/2036983/incontact-call-center-software/vs/stella-connect)
4. **Playvox** — 4.8/5 (109 reviews) — WEM Software for customer service teams.
   - [View profile](https://www.getapp.ca/software/108425/playvox)
   - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/108425/2036983/playvox/vs/stella-connect)
5. **CloudTalk** — 4.4/5 (268 reviews) — Cloud-based call center software for sales and support teams
   - [View profile](https://www.getapp.ca/software/114835/cloudtalk)
   - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/114835/2036983/cloudtalk/vs/stella-connect)
6. **XM for Customer Experience** — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
   - [View profile](https://www.getapp.ca/software/130147/customer-frontlines)
   - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/130147/2036983/customer-frontlines/vs/stella-connect)
7. **EvaluAgent** — 4.7/5 (20 reviews) — Quality assurance solution for customer service and sales
   - [View profile](https://www.getapp.ca/software/2039907/evaluagent)
   - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/2036983/2039907/stella-connect/vs/evaluagent)
8. **Nextiva** — 4.6/5 (914 reviews) — AI-enabled solution to streamline business communication
   - [View profile](https://www.getapp.ca/software/91289/nextiva)
   - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/91289/2036983/nextiva/vs/stella-connect)
9. **Capturi** — 4.8/5 (11 reviews) — Conversational AI tool for analyzing phone conversations
   - [View profile](https://www.getapp.ca/software/2067261/capturi)
   - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/2036983/2067261/stella-connect/vs/capturi)
10. **Froged** — 4.5/5 (56 reviews) — THE one tool for onboarding, engagement \&amp; customer support
    - [View profile](https://www.getapp.ca/software/2050795/froged)
    - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/2036983/2050795/stella-connect/vs/froged)
11. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.ca/software/91276/five9)
    - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/91276/2036983/five9/vs/stella-connect)
12. **Sprinklr** — 4.3/5 (90 reviews) — Social media management, analytics \&amp; strategy planning.
    - [View profile](https://www.getapp.ca/software/100180/sprinklr)
    - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/100180/2036983/sprinklr/vs/stella-connect)
13. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
    - [View profile](https://www.getapp.ca/software/10317/freshdesk)
    - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/10317/2036983/freshdesk/vs/stella-connect)
14. **Kustomer** — 4.6/5 (79 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.ca/software/109551/kustomer)
    - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/109551/2036983/kustomer/vs/stella-connect)
15. **mySQM Customer Service QA** (0 reviews) — FCR Insights Software
    - [View profile](https://www.getapp.ca/software/2058493/mysqm-fcr-insights)
    - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/2036983/2058493/stella-connect/vs/mysqm-fcr-insights)
16. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.ca/software/9448/zendesk)
    - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/9448/2036983/zendesk/vs/stella-connect)
17. **Talkdesk** — 4.5/5 (732 reviews) — Cloud-based contact center \&amp; customer experience platform
    - [View profile](https://www.getapp.ca/software/100659/talkdesk)
    - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/100659/2036983/talkdesk/vs/stella-connect)
18. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.ca/software/2057354/inconcert-omnichannel-contact-center)
    - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/2036983/2057354/stella-connect/vs/inconcert-omnichannel-contact-center)
19. **Efficy CRM** — 4.0/5 (90 reviews) — Pay-less for more. Europe's most flexible CRM
    - [View profile](https://www.getapp.ca/software/100561/efficy-crm)
    - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/100561/2036983/efficy-crm/vs/stella-connect)
20. **Call Center Studio** — 4.5/5 (47 reviews) — Pay-as-you-go • Scalable • AI Powered • Better CX
    - [View profile](https://www.getapp.ca/software/2037283/call-center-studio)
    - [Compare vs Medallia Agent Connect](https://www.getapp.ca/compare/2036983/2037283/stella-connect/vs/call-center-studio)

## Related Categories

- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)
- [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software)
- [Customer Satisfaction Software](https://www.getapp.ca/directory/1029/customer-satisfaction/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/2036983/stella-connect)
- [View Product Profile](https://www.getapp.ca/software/2036983/stella-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/stella-connect/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2036983/stella-connect> |
| en-AU | <https://www.getapp.com.au/alternatives/2036983/stella-connect> |
| en-CA | <https://www.getapp.ca/alternatives/2036983/stella-connect> |
| en-GB | <https://www.getapp.co.uk/alternatives/2036983/stella-connect> |
| en-IE | <https://www.getapp.ie/alternatives/2036983/stella-connect> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2036983/stella-connect> |
| en-SG | <https://www.getapp.sg/alternatives/2036983/stella-connect> |
| en-ZA | <https://www.getapp.za.com/alternatives/2036983/stella-connect> |
| es | <https://www.getapp.es/alternatives/2036983/stella-connect> |
| es-CL | <https://www.getapp.cl/alternatives/2036983/stella-connect> |
| es-CO | <https://www.getapp.com.co/alternatives/2036983/stella-connect> |
| es-MX | <https://www.getapp.com.mx/alternatives/2036983/stella-connect> |
| fr | <https://www.getapp.fr/alternatives/2036983/stella-connect> |
| fr-BE | <https://fr.getapp.be/alternatives/2036983/stella-connect> |
| fr-CA | <https://fr.getapp.ca/alternatives/2036983/stella-connect> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Medallia Agent Connect","description":"Quickly find and compare the leading Medallia Agent Connect alternatives. Get a comprehensive listing of competitors and similar tools for fast software selection with info to contact several providers directly.","url":"https://www.getapp.ca/alternatives/2036983/stella-connect","about":{"@id":"https://www.getapp.ca/alternatives/2036983/stella-connect#software"},"breadcrumb":{"@id":"https://www.getapp.ca/alternatives/2036983/stella-connect#breadcrumblist"},"@id":"https://www.getapp.ca/alternatives/2036983/stella-connect#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","mainEntity":{"@id":"https://www.getapp.ca/alternatives/2036983/stella-connect#software"},"publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"Medallia Agent Connect","url":"https://www.getapp.ca/software/2036983/stella-connect","@id":"https://www.getapp.ca/software/2036983/stella-connect#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":18},"offers":{"price":"39","@type":"Offer"}},{"@id":"https://www.getapp.ca/alternatives/2036983/stella-connect#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Medallia Agent Connect","position":3,"item":"/software/2036983/stella-connect","@type":"ListItem"},{"name":"Medallia Agent Connect Alternatives","position":4,"item":"https://www.getapp.ca/alternatives/2036983/stella-connect","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Top 20 Medallia Agent Connect Alternatives | GetApp Canada 2026","@context":"https://schema.org","@id":"https://www.getapp.ca/alternatives/2036983/stella-connect#itemlist","@type":"ItemList","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"ListItem"},{"name":"Genesys Cloud CX","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.ca/software/104597/genesys-cloud","@type":"ListItem"},{"name":"CXone Mpower","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.ca/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Playvox","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28a50137-ebc1-436d-884e-385b7b7c466d.png","url":"https://www.getapp.ca/software/108425/playvox","@type":"ListItem"},{"name":"CloudTalk","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.getapp.ca/software/114835/cloudtalk","@type":"ListItem"},{"name":"XM for Customer Experience","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.getapp.ca/software/130147/customer-frontlines","@type":"ListItem"},{"name":"EvaluAgent","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9862057c-2c1b-4fcc-89ac-220a4580a659.png","url":"https://www.getapp.ca/software/2039907/evaluagent","@type":"ListItem"},{"name":"Nextiva","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9a24305-2ac4-4413-b037-d2dbb1e6a1b0.png","url":"https://www.getapp.ca/software/91289/nextiva","@type":"ListItem"},{"name":"Capturi","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/566ddf5e-29fb-40fb-a160-e79c8482610f.png","url":"https://www.getapp.ca/software/2067261/capturi","@type":"ListItem"},{"name":"Froged","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.getapp.ca/software/2050795/froged","@type":"ListItem"},{"name":"Five9","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.ca/software/91276/five9","@type":"ListItem"},{"name":"Sprinklr","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.getapp.ca/software/100180/sprinklr","@type":"ListItem"},{"name":"Freshdesk","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.ca/software/10317/freshdesk","@type":"ListItem"},{"name":"Kustomer","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31643d62-24ae-4e19-a009-ca7aae8df582.jpeg","url":"https://www.getapp.ca/software/109551/kustomer","@type":"ListItem"},{"name":"mySQM Customer Service QA","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02404a69-bc30-4602-84db-b3ccbd394da7.jpeg","url":"https://www.getapp.ca/software/2058493/mysqm-fcr-insights","@type":"ListItem"},{"name":"Zendesk Suite","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.ca/software/9448/zendesk","@type":"ListItem"},{"name":"Talkdesk","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af9001c5-04d1-4792-a867-0f398f0658c7.png","url":"https://www.getapp.ca/software/100659/talkdesk","@type":"ListItem"},{"name":"inconnect","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.getapp.ca/software/2057354/inconcert-omnichannel-contact-center","@type":"ListItem"},{"name":"Efficy CRM","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.getapp.ca/software/100561/efficy-crm","@type":"ListItem"},{"name":"Call Center Studio","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7169904-47ad-45b9-bcf8-5bf1eb38a830.png","url":"https://www.getapp.ca/software/2037283/call-center-studio","@type":"ListItem"}],"numberOfItems":20}
</script>
