Voiso

Call center software for outbound sales & BPO teams
(1 review)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

$49.00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Activity Dashboard Activity Dashboard
Activity Tracking Activity Tracking
Alerts / Escalation Alerts / Escalation
Analytics Analytics
Answering Machine Detection Answering Machine Detection
Appointment Management Appointment Management
Automatic Call Distribution Automatic Call Distribution
Behavior Tracking Behavior Tracking
Call Center Management Call Center Management
Call List Management Call List Management
Call Monitoring Call Monitoring
Call Recording Call Recording
Call Routing Call Routing
Call Scripting Call Scripting
Campaign Management Campaign Management
Computer Telephony Integration Computer Telephony Integration
Customer Database Customer Database
Dashboard Creation Dashboard Creation
Data Import/Export Data Import/Export
Data Visualization Data Visualization
Document Templates Document Templates
Drag & Drop Interface Drag & Drop Interface
Email Integration Email Integration
Escalation Management Escalation Management
Follow-up Scheduling Follow-up Scheduling
IVR / Voice Recognition IVR / Voice Recognition
Knowledge Base Management Knowledge Base Management
Multi-Channel Communication Multi-Channel Communication
Performance Metrics Performance Metrics
Predictive Dialer Predictive Dialer
Project Time Tracking Project Time Tracking
ROI Analytics ROI Analytics
Reporting & Statistics Reporting & Statistics
Search Functionality Search Functionality
Self Service Portal Self Service Portal
Social Media Integration Social Media Integration
Third Party Integration Third Party Integration
Widgets Widgets
Workflow Management Workflow Management

Integrations

Integrations

Pipedrive Pipedrive
SugarCRM SugarCRM
Zendesk Zendesk

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