CallFinder

Speech analytics tool for small to midsize businesses
(11 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

$999.00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Analytics Analytics
Automatic Call Distribution Automatic Call Distribution
CRM Integration CRM Integration
Call Center Management Call Center Management
Call Monitoring Call Monitoring
Call Recording Call Recording
Call Reporting Call Reporting
Call Scripting Call Scripting
Call Transfer Call Transfer
Campaign Management Campaign Management
Change Management Change Management
Customer Experience Management Customer Experience Management
Customer Service Analytics Customer Service Analytics
Data Filtering Data Filtering
Goal Setting / Tracking Goal Setting / Tracking
IVR / Voice Recognition IVR / Voice Recognition
Monitoring Monitoring
Multi-Language Multi-Language
Performance Management Performance Management
Performance Metrics Performance Metrics
Performance Reports Performance Reports
Productivity Reporting Productivity Reporting
Quality Assurance Quality Assurance
Quality Control Quality Control
Reporting & Statistics Reporting & Statistics
Sales Analytics Sales Analytics
Search Functionality Search Functionality
Sentiment Analysis Sentiment Analysis
Speech to Text Speech to Text
Tagging Tagging
Third Party Integration Third Party Integration