---
description: Detailed reviews on ProProfs Help Desk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ProProfs Help Desk with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ProProfs Help Desk Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [ProProfs Help Desk](/software/130635/proprofs-help-desk) > [ProProfs Help Desk Alternatives](https://www.getapp.ca/alternatives/130635/proprofs-help-desk)

# Alternatives to ProProfs Help Desk

Canonical: https://www.getapp.ca/alternatives/130635/proprofs-help-desk

> Explore the top alternatives to ProProfs Help Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3414 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.ca/software/10317/freshdesk)
   - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/10317/130635/freshdesk/vs/proprofs-help-desk)
2. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.ca/software/10036/zoho-desk)
   - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/10036/130635/zoho-desk/vs/proprofs-help-desk)
3. **HubSpot Service Hub** — 4.4/5 (189 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.ca/software/119575/hubspot-service-hub)
   - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/119575/130635/hubspot-service-hub/vs/proprofs-help-desk)
4. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk a FrontRunner in Help Desk Software
   - [View profile](https://www.getapp.ca/software/120371/boss-solutions-suite)
   - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/120371/130635/boss-solutions-suite/vs/proprofs-help-desk)
5. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System
   - [View profile](https://www.getapp.ca/software/2062890/tikting)
   - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/130635/2062890/proprofs-help-desk/vs/tikting)
6. **LiveAgent** — 4.7/5 (1778 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/91301/130635/liveagent/vs/proprofs-help-desk)
7. **JIRA Service Management** — 4.5/5 (768 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.ca/software/91811/jira-service-management)
   - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/91811/130635/jira-service-management/vs/proprofs-help-desk)
8. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
   - [View profile](https://www.getapp.ca/software/8670/teamsupport)
   - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/8670/130635/teamsupport/vs/proprofs-help-desk)
9. **Hiver** — 4.7/5 (147 reviews) — Modern, AI help desk software built for fast teams.
   - [View profile](https://www.getapp.ca/software/20502/hiver)
   - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/20502/130635/hiver/vs/proprofs-help-desk)
10. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.ca/software/9448/zendesk)
    - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/9448/130635/zendesk/vs/proprofs-help-desk)
11. **TOPdesk** — 4.4/5 (111 reviews) — The service management platform that makes service happen
    - [View profile](https://www.getapp.ca/software/111785/topdesk)
    - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/111785/130635/topdesk/vs/proprofs-help-desk)
12. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.ca/software/101433/issuetrak)
    - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/101433/130635/issuetrak/vs/proprofs-help-desk)
13. **ServicePRO** — 4.4/5 (7 reviews) — Enterprise Service Desk Request Software that delivers ROI
    - [View profile](https://www.getapp.ca/software/2050825/servicepro)
    - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/130635/2050825/proprofs-help-desk/vs/servicepro)
14. **Capacity** — 4.5/5 (14 reviews) — Artificial Intelligence-based knowledge management solution
    - [View profile](https://www.getapp.ca/software/129319/capacity)
    - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/129319/130635/capacity/vs/proprofs-help-desk)
15. **Vivantio** — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
    - [View profile](https://www.getapp.ca/software/91516/vivantio)
    - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/91516/130635/vivantio/vs/proprofs-help-desk)
16. **ServiceTonic** — 4.6/5 (5 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.ca/software/2072659/servicetonic)
    - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/130635/2072659/proprofs-help-desk/vs/servicetonic)
17. **Cayzu** — 5.0/5 (30 reviews) — Cloud Based Ticket Management \& Help Desk Software
    - [View profile](https://www.getapp.ca/software/91792/cayzu-help-desk)
    - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/91792/130635/cayzu-help-desk/vs/proprofs-help-desk)
18. **EcholoN** — 4.7/5 (35 reviews) — Helpdesk software for managing customer service processes
    - [View profile](https://www.getapp.ca/software/164895/echolon)
    - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/130635/164895/proprofs-help-desk/vs/echolon)
19. **Bitrix24** — 4.2/5 (989 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.ca/software/90602/bitrix24)
    - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/90602/130635/bitrix24/vs/proprofs-help-desk)
20. **UseResponse** — 4.6/5 (36 reviews) — All-in-one Customer Support and Feedback Suite
    - [View profile](https://www.getapp.ca/software/101983/useresponse)
    - [Compare vs ProProfs Help Desk](https://www.getapp.ca/compare/101983/130635/useresponse/vs/proprofs-help-desk)

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [ITSM Software](https://www.getapp.ca/directory/292/it-service-management-itsm/software)
- [Service Desk Software](https://www.getapp.ca/directory/1249/service-desk/software)
- [Email Management Software](https://www.getapp.ca/directory/306/email-management/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/130635/proprofs-help-desk)
- [View Product Profile](https://www.getapp.ca/software/130635/proprofs-help-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/130635/proprofs-help-desk> |
| de-AT | <https://www.getapp.at/alternatives/130635/proprofs-help-desk> |
| en | <https://www.getapp.com/customer-service-support-software/a/proprofs-help-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/130635/proprofs-help-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/130635/proprofs-help-desk> |
| en-CA | <https://www.getapp.ca/alternatives/130635/proprofs-help-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/130635/proprofs-help-desk> |
| en-IE | <https://www.getapp.ie/alternatives/130635/proprofs-help-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/130635/proprofs-help-desk> |
| en-SG | <https://www.getapp.sg/alternatives/130635/proprofs-help-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/130635/proprofs-help-desk> |
| es | <https://www.getapp.es/alternatives/130635/proprofs-help-desk> |
| es-CL | <https://www.getapp.cl/alternatives/130635/proprofs-help-desk> |
| es-CO | <https://www.getapp.com.co/alternatives/130635/proprofs-help-desk> |
| es-MX | <https://www.getapp.com.mx/alternatives/130635/proprofs-help-desk> |
| fr | <https://www.getapp.fr/alternatives/130635/proprofs-help-desk> |
| fr-BE | <https://fr.getapp.be/alternatives/130635/proprofs-help-desk> |
| fr-CA | <https://fr.getapp.ca/alternatives/130635/proprofs-help-desk> |
| nl | <https://www.getapp.nl/alternatives/130635/proprofs-help-desk> |
| nl-BE | <https://www.getapp.be/alternatives/130635/proprofs-help-desk> |
| pt | <https://www.getapp.com.br/alternatives/130635/proprofs-help-desk> |
| pt-PT | <https://www.getapp.pt/alternatives/130635/proprofs-help-desk> |

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