---
description: Detailed reviews on CXMEngine based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare CXMEngine with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CXMEngine Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [CXMEngine](/software/129667/relay) > [CXMEngine Alternatives](https://www.getapp.ca/alternatives/129667/relay)

# Alternatives to CXMEngine

Canonical: https://www.getapp.ca/alternatives/129667/relay

> Explore the top alternatives to CXMEngine. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
   - [View profile](https://www.getapp.ca/software/2055586/inx-app)
   - [Compare vs CXMEngine](https://www.getapp.ca/compare/129667/2055586/relay/vs/inx-app)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs CXMEngine](https://www.getapp.ca/compare/91301/129667/liveagent/vs/relay)
3. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.ca/software/8385/livechat)
   - [Compare vs CXMEngine](https://www.getapp.ca/compare/8385/129667/livechat/vs/relay)
4. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.ca/software/105081/tidio-chat)
   - [Compare vs CXMEngine](https://www.getapp.ca/compare/105081/129667/tidio-chat/vs/relay)
5. **Hiver** — 4.7/5 (148 reviews) — The agentic omnichannel customer service platform.
   - [View profile](https://www.getapp.ca/software/20502/hiver)
   - [Compare vs CXMEngine](https://www.getapp.ca/compare/20502/129667/hiver/vs/relay)
6. **Sprinklr** — 4.2/5 (94 reviews) — The definitive AI-native platform for customer experience
   - [View profile](https://www.getapp.ca/software/100180/sprinklr-platform)
   - [Compare vs CXMEngine](https://www.getapp.ca/compare/100180/129667/sprinklr-platform/vs/relay)
7. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
   - [View profile](https://www.getapp.ca/software/104597/genesys-cloud)
   - [Compare vs CXMEngine](https://www.getapp.ca/compare/104597/129667/genesys-cloud/vs/relay)
8. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
   - [View profile](https://www.getapp.ca/software/106673/gladly)
   - [Compare vs CXMEngine](https://www.getapp.ca/compare/106673/129667/gladly/vs/relay)
9. **Denser Search and Chat** — 5.0/5 (31 reviews) — Cloud-based AI chatbot \&amp; search for any business
   - [View profile](https://www.getapp.ca/software/2074334/denser-ai)
   - [Compare vs CXMEngine](https://www.getapp.ca/compare/129667/2074334/relay/vs/denser-ai)
10. **Crisp** — 4.6/5 (148 reviews) — All-in-one multi-channel solution for customer messaging
    - [View profile](https://www.getapp.ca/software/111347/crisp)
    - [Compare vs CXMEngine](https://www.getapp.ca/compare/111347/129667/crisp/vs/relay)
11. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
    - [View profile](https://www.getapp.ca/software/2061511/tiledesk)
    - [Compare vs CXMEngine](https://www.getapp.ca/compare/129667/2061511/relay/vs/tiledesk)
12. **Text** — 4.7/5 (32 reviews) — AI-powered support that turns every chat into revenue.
    - [View profile](https://www.getapp.ca/software/2082384/Text)
    - [Compare vs CXMEngine](https://www.getapp.ca/compare/129667/2082384/relay/vs/Text)
13. **Centralpoint** — 4.6/5 (9 reviews) — Digital experience platform \&amp; content management solution
    - [View profile](https://www.getapp.ca/software/111983/centralpoint)
    - [Compare vs CXMEngine](https://www.getapp.ca/compare/111983/129667/centralpoint/vs/relay)
14. **Lime Connect** — 4.6/5 (649 reviews) — Live chat and customer messaging for businesses of all sizes
    - [View profile](https://www.getapp.ca/software/90636/userlike-live-chat)
    - [Compare vs CXMEngine](https://www.getapp.ca/compare/90636/129667/userlike-live-chat/vs/relay)
15. **Rezolve AI** — 4.8/5 (9 reviews) — Agentic AI for enterprise IT, HR, and FinOps automation
    - [View profile](https://www.getapp.ca/software/2051830/rezolve-ai)
    - [Compare vs CXMEngine](https://www.getapp.ca/compare/129667/2051830/relay/vs/rezolve-ai)
16. **inconnect** — 4.0/5 (20 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.ca/software/2057354/omnichannel)
    - [Compare vs CXMEngine](https://www.getapp.ca/compare/129667/2057354/relay/vs/omnichannel)
17. **Inbenta** — 4.7/5 (13 reviews) — A Conversational AI Platform that Reduces Support Requests
    - [View profile](https://www.getapp.ca/software/106065/inbenta)
    - [Compare vs CXMEngine](https://www.getapp.ca/compare/106065/129667/inbenta/vs/relay)
18. **INSIDE** — 4.6/5 (41 reviews) — Cloud-based visual AI-powered customer engagement solutions.
    - [View profile](https://www.getapp.ca/software/111117/inside)
    - [Compare vs CXMEngine](https://www.getapp.ca/compare/111117/129667/inside/vs/relay)
19. **Velaro** — 3.9/5 (9 reviews) — Driving business success through every conversation.
    - [View profile](https://www.getapp.ca/software/105929/velaro)
    - [Compare vs CXMEngine](https://www.getapp.ca/compare/105929/129667/velaro/vs/relay)
20. **Froged** — 4.5/5 (56 reviews) — THE one tool for onboarding, engagement \&amp; customer support
    - [View profile](https://www.getapp.ca/software/2050795/froged)
    - [Compare vs CXMEngine](https://www.getapp.ca/compare/129667/2050795/relay/vs/froged)

## Related Categories

- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software)
- [Customer Journey Mapping Tools Software](https://www.getapp.ca/directory/1611/customer-journey-mapping-tools/software)
- [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/129667/relay)
- [View Product Profile](https://www.getapp.ca/software/129667/relay)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/relay-5/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/129667/relay> |
| en-AU | <https://www.getapp.com.au/alternatives/129667/relay> |
| en-CA | <https://www.getapp.ca/alternatives/129667/relay> |
| en-GB | <https://www.getapp.co.uk/alternatives/129667/relay> |
| en-IE | <https://www.getapp.ie/alternatives/129667/relay> |
| en-NZ | <https://www.getapp.co.nz/alternatives/129667/relay> |
| en-SG | <https://www.getapp.sg/alternatives/129667/relay> |
| en-ZA | <https://www.getapp.za.com/alternatives/129667/relay> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CXMEngine","description":"Quickly find and compare the leading CXMEngine alternatives. Get a comprehensive listing of competitors and similar tools for fast software selection with info to contact several providers directly.","url":"https://www.getapp.ca/alternatives/129667/relay","about":{"@id":"https://www.getapp.ca/alternatives/129667/relay#software"},"breadcrumb":{"@id":"https://www.getapp.ca/alternatives/129667/relay#breadcrumblist"},"@id":"https://www.getapp.ca/alternatives/129667/relay#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.ca/alternatives/129667/relay#software"},"publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"CXMEngine","url":"https://www.getapp.ca/software/129667/relay","@id":"https://www.getapp.ca/software/129667/relay#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":11,"ratingValue":4.4},"offers":{"price":"990","@type":"Offer"}},{"@id":"https://www.getapp.ca/alternatives/129667/relay#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"CXMEngine","position":3,"item":"/software/129667/relay","@type":"ListItem"},{"name":"CXMEngine Alternatives","position":4,"item":"https://www.getapp.ca/alternatives/129667/relay","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Top 20 CXMEngine Alternatives | GetApp Canada 2026","@context":"https://schema.org","@id":"https://www.getapp.ca/alternatives/129667/relay#itemlist","@type":"ItemList","itemListElement":[{"name":"Inxide","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fbee5d-a497-4735-9d97-71ab290a3acc.jpeg","url":"https://www.getapp.ca/software/2055586/inx-app","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"ListItem"},{"name":"LiveChat","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.ca/software/8385/livechat","@type":"ListItem"},{"name":"Tidio","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.ca/software/105081/tidio-chat","@type":"ListItem"},{"name":"Hiver","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ccb7881e-4960-40f7-9c3a-f5786320675b.png","url":"https://www.getapp.ca/software/20502/hiver","@type":"ListItem"},{"name":"Sprinklr","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.getapp.ca/software/100180/sprinklr-platform","@type":"ListItem"},{"name":"Genesys Cloud CX","position":7,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.getapp.ca/software/104597/genesys-cloud","@type":"ListItem"},{"name":"Gladly","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.getapp.ca/software/106673/gladly","@type":"ListItem"},{"name":"Denser Search and Chat","position":9,"image":"https://images.g2crowd.com/uploads/product/image/260f0e38608c07521072e0de15463be7/denser-search-and-chat.png","url":"https://www.getapp.ca/software/2074334/denser-ai","@type":"ListItem"},{"name":"Crisp","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3a4110-8bee-4772-ab46-9e759afc8654.png","url":"https://www.getapp.ca/software/111347/crisp","@type":"ListItem"},{"name":"Tiledesk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.getapp.ca/software/2061511/tiledesk","@type":"ListItem"},{"name":"Text","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.getapp.ca/software/2082384/Text","@type":"ListItem"},{"name":"Centralpoint","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ce6a40e7-21ce-4cb5-92da-c8ec5205fc89.png","url":"https://www.getapp.ca/software/111983/centralpoint","@type":"ListItem"},{"name":"Lime Connect","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.getapp.ca/software/90636/userlike-live-chat","@type":"ListItem"},{"name":"Rezolve AI","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db52ea41-5e66-4e70-b2de-67190230c246.png","url":"https://www.getapp.ca/software/2051830/rezolve-ai","@type":"ListItem"},{"name":"inconnect","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.getapp.ca/software/2057354/omnichannel","@type":"ListItem"},{"name":"Inbenta","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b247a56a-051f-485f-b41e-e95a6e2e9b4b.png","url":"https://www.getapp.ca/software/106065/inbenta","@type":"ListItem"},{"name":"INSIDE","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f8307a19-5db6-4d9c-aff8-17cacb152d1d.png","url":"https://www.getapp.ca/software/111117/inside","@type":"ListItem"},{"name":"Velaro","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6c33f5f-2f34-49c2-8261-e4543753bee7.png","url":"https://www.getapp.ca/software/105929/velaro","@type":"ListItem"},{"name":"Froged","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.getapp.ca/software/2050795/froged","@type":"ListItem"}],"numberOfItems":20}
</script>
