Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
Forum |
Forum
|
Knowledge Base |
Knowledge Base
|
Phone Support |
Phone Support
|
Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
US$19.00/month
|
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
API |
API
|
Active Directory Integration |
Active Directory Integration
|
Activity Dashboard |
Activity Dashboard
|
Activity Tracking |
Activity Tracking
|
Alerts / Escalation |
Alerts / Escalation
|
Asset Lifecycle Management |
Asset Lifecycle Management
|
Asset Management |
Asset Management
|
Assignment Management |
Assignment Management
|
Audit Trail |
Audit Trail
|
Change Management |
Change Management
|
Collaboration Tools |
Collaboration Tools
|
Commenting |
Commenting
|
Compliance Management |
Compliance Management
|
Configurable Workflow |
Configurable Workflow
|
Configuration Management |
Configuration Management
|
Contract Management |
Contract Management
|
Contractor Management |
Contractor Management
|
Custom Charts |
Custom Charts
|
Custom Forms |
Custom Forms
|
Customer Database |
Customer Database
|
Customizable Branding |
Customizable Branding
|
Customizable Reporting |
Customizable Reporting
|
Data Import/Export |
Data Import/Export
|
Disposal Management |
Disposal Management
|
Document Storage |
Document Storage
|
Drag & Drop Interface |
Drag & Drop Interface
|
Email Alerts |
Email Alerts
|
Email Integration |
Email Integration
|
Email Notifications |
Email Notifications
|
Escalation Management |
Escalation Management
|
Event Logs |
Event Logs
|
Feedback Management |
Feedback Management
|
Help Desk Management |
Help Desk Management
|
IT Asset Tracking |
IT Asset Tracking
|
Incident Management |
Incident Management
|
Inventory Management |
Inventory Management
|
Knowledge Base Management |
Knowledge Base Management
|
Location Tracking |
Location Tracking
|
Multi-Channel Communication |
Multi-Channel Communication
|
Online Catalog |
Online Catalog
|
Problem Management |
Problem Management
|
Procurement Management |
Procurement Management
|
Purchase Order Management |
Purchase Order Management
|
Remote Access |
Remote Access
|
Remote Control |
Remote Control
|
Request Assignment |
Request Assignment
|
Request Routing |
Request Routing
|
Requisition Management |
Requisition Management
|
Rich Text Editor |
Rich Text Editor
|
Rules-Based Workflow |
Rules-Based Workflow
|
SLA Management |
SLA Management
|
Secure Data Storage |
Secure Data Storage
|
Self Service Portal |
Self Service Portal
|
Status Tracking |
Status Tracking
|
Supplier Management |
Supplier Management
|
Support Ticket Management |
Support Ticket Management
|
Support Ticket Tracking |
Support Ticket Tracking
|
Surveys & Feedback |
Surveys & Feedback
|
Task Management |
Task Management
|
Task Tracking |
Task Tracking
|
Time & Expense Tracking |
Time & Expense Tracking
|
Timesheets |
Timesheets
|
Widgets |
Widgets
|
Workflow Management |
Workflow Management
|
Integrations |
Integrations |
TeamViewer |
TeamViewer
|