Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Forum |
Forum
|
| Knowledge Base |
Knowledge Base
|
| Phone Support |
Phone Support
|
| Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
|
US$19.00/month
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| API |
API
|
| Active Directory Integration |
Active Directory Integration
|
| Activity Dashboard |
Activity Dashboard
|
| Activity Tracking |
Activity Tracking
|
| Alerts / Escalation |
Alerts / Escalation
|
| Asset Lifecycle Management |
Asset Lifecycle Management
|
| Asset Management |
Asset Management
|
| Assignment Management |
Assignment Management
|
| Audit Trail |
Audit Trail
|
| Change Management |
Change Management
|
| Collaboration Tools |
Collaboration Tools
|
| Commenting |
Commenting
|
| Compliance Management |
Compliance Management
|
| Configurable Workflow |
Configurable Workflow
|
| Configuration Management |
Configuration Management
|
| Contract Management |
Contract Management
|
| Contractor Management |
Contractor Management
|
| Custom Charts |
Custom Charts
|
| Custom Forms |
Custom Forms
|
| Customer Database |
Customer Database
|
| Customizable Branding |
Customizable Branding
|
| Customizable Reporting |
Customizable Reporting
|
| Data Import/Export |
Data Import/Export
|
| Disposal Management |
Disposal Management
|
| Document Storage |
Document Storage
|
| Drag & Drop Interface |
Drag & Drop Interface
|
| Email Alerts |
Email Alerts
|
| Email Integration |
Email Integration
|
| Email Notifications |
Email Notifications
|
| Escalation Management |
Escalation Management
|
| Event Logs |
Event Logs
|
| Feedback Management |
Feedback Management
|
| Help Desk Management |
Help Desk Management
|
| IT Asset Tracking |
IT Asset Tracking
|
| Incident Management |
Incident Management
|
| Inventory Management |
Inventory Management
|
| Knowledge Base Management |
Knowledge Base Management
|
| Location Tracking |
Location Tracking
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Online Catalog |
Online Catalog
|
| Problem Management |
Problem Management
|
| Procurement Management |
Procurement Management
|
| Purchase Order Management |
Purchase Order Management
|
| Remote Access |
Remote Access
|
| Remote Control |
Remote Control
|
| Request Assignment |
Request Assignment
|
| Request Routing |
Request Routing
|
| Requisition Management |
Requisition Management
|
| Rich Text Editor |
Rich Text Editor
|
| Rules-Based Workflow |
Rules-Based Workflow
|
| SLA Management |
SLA Management
|
| Secure Data Storage |
Secure Data Storage
|
| Self Service Portal |
Self Service Portal
|
| Status Tracking |
Status Tracking
|
| Supplier Management |
Supplier Management
|
| Support Ticket Management |
Support Ticket Management
|
| Support Ticket Tracking |
Support Ticket Tracking
|
| Surveys & Feedback |
Surveys & Feedback
|
| Task Management |
Task Management
|
| Task Tracking |
Task Tracking
|
| Time & Expense Tracking |
Time & Expense Tracking
|
| Timesheets |
Timesheets
|
| Widgets |
Widgets
|
| Workflow Management |
Workflow Management
|
Integrations |
Integrations |
| TeamViewer |
TeamViewer
|
