Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| FAQs |
FAQs
|
| Knowledge Base |
Knowledge Base
|
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
Pricing |
Pricing |
Starting From |
Starting From |
|
US$0.00/month
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| Alerts / Escalation |
Alerts / Escalation
|
| Appointment Management |
Appointment Management
|
| Auto-Responders |
Auto-Responders
|
| Automated Scheduling |
Automated Scheduling
|
| Call List Management |
Call List Management
|
| Call Routing |
Call Routing
|
| Categorization |
Categorization
|
| Chat |
Chat
|
| Chat Transcript |
Chat Transcript
|
| Communication Management |
Communication Management
|
| Customer Database |
Customer Database
|
| Customer Experience Management |
Customer Experience Management
|
| Customer History |
Customer History
|
| Customer Service Analytics |
Customer Service Analytics
|
| Customizable Branding |
Customizable Branding
|
| Data Storage Management |
Data Storage Management
|
| Document Storage |
Document Storage
|
| Email Integration |
Email Integration
|
| Email Templates |
Email Templates
|
| Feedback Automation |
Feedback Automation
|
| Feedback Management |
Feedback Management
|
| Follow-up Scheduling |
Follow-up Scheduling
|
| Goal Setting / Tracking |
Goal Setting / Tracking
|
| Knowledge Base Management |
Knowledge Base Management
|
| Meeting Management |
Meeting Management
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Pipeline Management |
Pipeline Management
|
| Prioritizing |
Prioritizing
|
| Reporting & Statistics |
Reporting & Statistics
|
| Support Ticket Management |
Support Ticket Management
|
| Support Ticket Tracking |
Support Ticket Tracking
|
| Surveys & Feedback |
Surveys & Feedback
|
| Third Party Integration |
Third Party Integration
|
| Video Management |
Video Management
|
Integrations |
Integrations |
| Brilliant Assessments |
Brilliant Assessments
|
| CloudTalk |
CloudTalk
|
| ONEiO |
ONEiO
|
| Salesmachine |
Salesmachine
|
| SurveyMonkey |
SurveyMonkey
|
| Trelica |
Trelica
|
| Woopra |
Woopra
|
| Wordpress |
Wordpress
|
| iorad |
iorad
|
| xTuple |
xTuple
|
