Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
FAQs |
FAQs
|
Knowledge Base |
Knowledge Base
|
Online Support |
Online Support
|
Phone Support |
Phone Support
|
Pricing |
Pricing |
Starting From |
Starting From |
US$0.00/month
|
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
Alerts / Escalation |
Alerts / Escalation
|
Appointment Management |
Appointment Management
|
Auto-Responders |
Auto-Responders
|
Automated Scheduling |
Automated Scheduling
|
Call List Management |
Call List Management
|
Call Routing |
Call Routing
|
Categorization |
Categorization
|
Chat |
Chat
|
Chat Transcript |
Chat Transcript
|
Communication Management |
Communication Management
|
Customer Database |
Customer Database
|
Customer Experience Management |
Customer Experience Management
|
Customer History |
Customer History
|
Customer Service Analytics |
Customer Service Analytics
|
Customizable Branding |
Customizable Branding
|
Data Storage Management |
Data Storage Management
|
Document Storage |
Document Storage
|
Email Integration |
Email Integration
|
Email Templates |
Email Templates
|
Feedback Automation |
Feedback Automation
|
Feedback Management |
Feedback Management
|
Follow-up Scheduling |
Follow-up Scheduling
|
Goal Setting / Tracking |
Goal Setting / Tracking
|
Knowledge Base Management |
Knowledge Base Management
|
Meeting Management |
Meeting Management
|
Multi-Channel Communication |
Multi-Channel Communication
|
Pipeline Management |
Pipeline Management
|
Prioritizing |
Prioritizing
|
Reporting & Statistics |
Reporting & Statistics
|
Support Ticket Management |
Support Ticket Management
|
Support Ticket Tracking |
Support Ticket Tracking
|
Surveys & Feedback |
Surveys & Feedback
|
Third Party Integration |
Third Party Integration
|
Video Management |
Video Management
|
Integrations |
Integrations |
Brilliant Assessments |
Brilliant Assessments
|
CloudTalk |
CloudTalk
|
ONEiO |
ONEiO
|
Salesmachine |
Salesmachine
|
SurveyMonkey |
SurveyMonkey
|
Trelica |
Trelica
|
Woopra |
Woopra
|
Wordpress |
Wordpress
|
iorad |
iorad
|
xTuple |
xTuple
|