HubSpot Service Hub

Cloud-based customer service solution for firms of all sizes
(109 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

$0.00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Alerts / Escalation Alerts / Escalation
Appointment Management Appointment Management
Auto-Responders Auto-Responders
Automated Scheduling Automated Scheduling
Call List Management Call List Management
Call Routing Call Routing
Categorization Categorization
Chat Chat
Chat Transcript Chat Transcript
Communication Management Communication Management
Customer Database Customer Database
Customer Experience Management Customer Experience Management
Customer History Customer History
Customer Service Analytics Customer Service Analytics
Customizable Branding Customizable Branding
Data Storage Management Data Storage Management
Document Storage Document Storage
Email Integration Email Integration
Email Templates Email Templates
Feedback Automation Feedback Automation
Feedback Management Feedback Management
Follow-up Scheduling Follow-up Scheduling
Goal Setting / Tracking Goal Setting / Tracking
Knowledge Base Management Knowledge Base Management
Meeting Management Meeting Management
Multi-Channel Communication Multi-Channel Communication
Pipeline Management Pipeline Management
Prioritizing Prioritizing
Reporting & Statistics Reporting & Statistics
Support Ticket Management Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Surveys & Feedback Surveys & Feedback
Third Party Integration Third Party Integration
Video Management Video Management

Integrations

Integrations

Brilliant Assessments Brilliant Assessments
CloudTalk CloudTalk
ONEiO ONEiO
Salesmachine Salesmachine
SurveyMonkey SurveyMonkey
Trelica Trelica
Woopra Woopra
Wordpress Wordpress
iorad iorad
xTuple xTuple

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