Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Email/Help Desk |
Email/Help Desk
|
| FAQs/Forum |
FAQs/Forum
|
| Knowledge Base Software |
Knowledge Base Software
|
| Phone Support |
Phone Support
|
| 24/7 (Live rep) |
24/7 (Live rep)
|
| Chat |
Chat
|
Pricing |
Pricing |
Starting From |
Starting From |
|
US$29.00/month
|
|
| Free |
Free
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| Access Controls/Permissions |
Access Controls/Permissions
|
| Alerts / Escalation |
Alerts / Escalation
|
| Alerts/Notifications |
Alerts/Notifications
|
| Appointment Management |
Appointment Management
|
| Call Center Management |
Call Center Management
|
| Call List Management |
Call List Management
|
| Call Monitoring |
Call Monitoring
|
| Call Tracking Software |
Call Tracking Software
|
| Contact Management Software |
Contact Management Software
|
| Customizable Fields |
Customizable Fields
|
| Email Templates |
Email Templates
|
| Email Tracking Software |
Email Tracking Software
|
| Feedback Management |
Feedback Management
|
| Interaction Tracking |
Interaction Tracking
|
| Lead Qualification |
Lead Qualification
|
| Learning Management |
Learning Management
|
| Live Chat Software |
Live Chat Software
|
| Marketing Automation Software |
Marketing Automation Software
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Performance Management |
Performance Management
|
| Real Time Reporting |
Real Time Reporting
|
| Remote Access/Control |
Remote Access/Control
|
| Sales Automation |
Sales Automation
|
| Sales Pipeline Management |
Sales Pipeline Management
|
| Segmentation |
Segmentation
|
| Survey/Poll Management |
Survey/Poll Management
|
| Task Management Software |
Task Management Software
|
| Task Planning |
Task Planning
|
| Territory Management |
Territory Management
|
| Third Party Integrations |
Third Party Integrations
|
Integrations |
Integrations |
|
Facebook
|
|
| FreshBooks |
FreshBooks
|
| Google Analytics |
Google Analytics
|
| Google Calendar |
Google Calendar
|
| Grow |
Grow
|
| Oracle Field Service |
Oracle Field Service
|
| Oracle Service |
Oracle Service
|
| Plivo |
Plivo
|
| SAP Customer Experience |
SAP Customer Experience
|
| Shopify |
Shopify
|
| Twilio Voice |
Twilio Voice
|
|
Twitter
|
|
| WordPress |
WordPress
|
