---
description: Detailed reviews on Castel Detect Live based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Castel Detect Live with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Castel Detect Live Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/1537/speech-recognition/software) > [Castel Detect Live](/software/118707/castel-detect-live) > [Castel Detect Live Alternatives](https://www.getapp.ca/alternatives/118707/castel-detect-live)

# Alternatives to Castel Detect Live

Canonical: https://www.getapp.ca/alternatives/118707/castel-detect-live

> Explore the top alternatives to Castel Detect Live. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Leaptree Optimize** — 4.8/5 (12 reviews) — Customer experience QA and performance management solution
   - [View profile](https://www.getapp.ca/software/2080898/leaptree-optimize)
   - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/118707/2080898/castel-detect-live/vs/leaptree-optimize)
2. **Playvox** — 4.8/5 (109 reviews) — WEM Software for customer service teams.
   - [View profile](https://www.getapp.ca/software/108425/playvox)
   - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/108425/118707/playvox/vs/castel-detect-live)
3. **VQ Online** — 4.7/5 (18 reviews) — Helping companies keep the promises they make
   - [View profile](https://www.getapp.ca/software/2062858/vq-online)
   - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/118707/2062858/castel-detect-live/vs/vq-online)
4. **Medallia Agent Connect** — 4.9/5 (18 reviews) — Customer feedback, coaching, and QA for customer support.
   - [View profile](https://www.getapp.ca/software/2036983/stella-connect)
   - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/118707/2036983/castel-detect-live/vs/stella-connect)
5. **Klearcom** — 4.8/5 (11 reviews) — Domestic IVR Mapping In Over 100+ Countries
   - [View profile](https://www.getapp.ca/software/2076304/klearcom)
   - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/118707/2076304/castel-detect-live/vs/klearcom)
6. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.ca/software/8391/incontact-call-center-software)
   - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/8391/118707/incontact-call-center-software/vs/castel-detect-live)
7. **Avaya Cloud Office** — 4.2/5 (45 reviews) — Unified communications and collaboration
   - [View profile](https://www.getapp.ca/software/2062969/avaya-ip-office)
   - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/118707/2062969/castel-detect-live/vs/avaya-ip-office)
8. **Zendesk QA** — 4.9/5 (23 reviews) — Support Quality Assurance Platform
   - [View profile](https://www.getapp.ca/software/2047802/klaus)
   - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/118707/2047802/castel-detect-live/vs/klaus)
9. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.ca/software/104597/genesys-cloud)
   - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/104597/118707/genesys-cloud/vs/castel-detect-live)
10. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
    - [View profile](https://www.getapp.ca/software/91301/liveagent)
    - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/91301/118707/liveagent/vs/castel-detect-live)
11. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.ca/software/91276/five9)
    - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/91276/118707/five9/vs/castel-detect-live)
12. **Insightful** — 4.8/5 (182 reviews) — Workforce Productivity \& Analytics
    - [View profile](https://www.getapp.ca/software/101651/workpuls)
    - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/101651/118707/workpuls/vs/castel-detect-live)
13. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.ca/software/10036/zoho-desk)
    - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/10036/118707/zoho-desk/vs/castel-detect-live)
14. **OnviSource OmVista** — 4.6/5 (5 reviews) — Turn Data to Insights to Actions with OmVista
    - [View profile](https://www.getapp.ca/software/2076102/omvista)
    - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/118707/2076102/castel-detect-live/vs/omvista)
15. **Capturi** — 4.8/5 (11 reviews) — Conversational AI tool for analyzing phone conversations
    - [View profile](https://www.getapp.ca/software/2067261/capturi)
    - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/118707/2067261/castel-detect-live/vs/capturi)
16. **Cisco Finesse** — 4.9/5 (11 reviews) — Customer Service solution with digital experience
    - [View profile](https://www.getapp.ca/software/2056587/cisco-finesse)
    - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/118707/2056587/castel-detect-live/vs/cisco-finesse)
17. **HiperMe\!** — 4.8/5 (10 reviews) — Unified communications and contact center platform
    - [View profile](https://www.getapp.ca/software/2072531/hiperme)
    - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/118707/2072531/castel-detect-live/vs/hiperme)
18. **MaestroQA** — 5.0/5 (3 reviews) — QA software with built-in quality analysis for call centers
    - [View profile](https://www.getapp.ca/software/2054865/maestroqa)
    - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/118707/2054865/castel-detect-live/vs/maestroqa)
19. **Verint Automated Quality Management** — 3.7/5 (19 reviews) — Automated quality management software
    - [View profile](https://www.getapp.ca/software/2059055/impact-360)
    - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/118707/2059055/castel-detect-live/vs/impact-360)
20. **JustCall** — 4.1/5 (224 reviews) — AI-Powered Business Communication for Sales \& Support Teams
    - [View profile](https://www.getapp.ca/software/2047760/justcall)
    - [Compare vs Castel Detect Live](https://www.getapp.ca/compare/118707/2047760/castel-detect-live/vs/justcall)

## Related Categories

- [Speech Recognition Software](https://www.getapp.ca/directory/1537/speech-recognition/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/118707/castel-detect-live)
- [View Product Profile](https://www.getapp.ca/software/118707/castel-detect-live)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/castel-detect-live/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/118707/castel-detect-live> |
| en-AU | <https://www.getapp.com.au/alternatives/118707/castel-detect-live> |
| en-CA | <https://www.getapp.ca/alternatives/118707/castel-detect-live> |
| en-GB | <https://www.getapp.co.uk/alternatives/118707/castel-detect-live> |
| en-IE | <https://www.getapp.ie/alternatives/118707/castel-detect-live> |
| en-NZ | <https://www.getapp.co.nz/alternatives/118707/castel-detect-live> |
| en-SG | <https://www.getapp.sg/alternatives/118707/castel-detect-live> |
| en-ZA | <https://www.getapp.za.com/alternatives/118707/castel-detect-live> |
| fr | <https://www.getapp.fr/alternatives/118707/castel-detect-live> |
| fr-BE | <https://fr.getapp.be/alternatives/118707/castel-detect-live> |
| fr-CA | <https://fr.getapp.ca/alternatives/118707/castel-detect-live> |

-----

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