Wix Answers

The only platform with all support channels in one place.
(21 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

$24.00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Access Control Access Control
Activity Dashboard Activity Dashboard
Call Center Management Call Center Management
Call Recording Call Recording
Call Routing Call Routing
Chat Chat
Collaboration Tools Collaboration Tools
Commenting Commenting
Configurable Workflow Configurable Workflow
Contact Management Contact Management
Custom Fields Custom Fields
Custom Forms Custom Forms
Customer History Customer History
Customer Service Analytics Customer Service Analytics
Customizable Branding Customizable Branding
Customizable Templates Customizable Templates
Email Integration Email Integration
Feedback Collection Feedback Collection
Forms Management Forms Management
Help Desk Management Help Desk Management
Knowledge Base Management Knowledge Base Management
Multi-Channel Communication Multi-Channel Communication
Permission Management Permission Management
Real Time Notifications Real Time Notifications
Real Time Updates Real Time Updates
Reporting & Statistics Reporting & Statistics
Role Management Role Management
Role-Based Permissions Role-Based Permissions
SLA Management SLA Management
SSL Security SSL Security
Search Functionality Search Functionality
Self Service Portal Self Service Portal
Status Tracking Status Tracking
Support Ticket Management Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Third Party Integration Third Party Integration
Widgets Widgets
Workflow Management Workflow Management

Integrations

Integrations

Axonaut Axonaut
BoomTown BoomTown
Crowdin Crowdin
Enabley Enabley
HubSpot CRM HubSpot CRM
Jira Jira
Salesforce Sales Cloud Salesforce Sales Cloud
ServeManager ServeManager
Slack Slack
Zapier Zapier

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