Leapchat

Customer experience management for retail & service chains
(4 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Email/Help Desk Email/Help Desk
Phone Support Phone Support
Chat Chat

Pricing

Pricing

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Access Controls/Permissions Access Controls/Permissions
Activity Dashboard Activity Dashboard
Alerts / Escalation Alerts / Escalation
Churn Management Churn Management
Communication Management Communication Management
Complaint Monitoring Complaint Monitoring
Customer Complaint Tracking Customer Complaint Tracking
Customizable Reports Customizable Reports
Dashboard Creation Dashboard Creation
Dashboard Software Dashboard Software
Engagement Analytics Engagement Analytics
Feedback Management Feedback Management
For Retail For Retail
Live Chat Software Live Chat Software
Monitoring Monitoring
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Data Collection Multi-Channel Data Collection
Multi-Location Multi-Location
Negative Feedback Management Negative Feedback Management
Queue Management Queue Management
Real Time Analytics Real Time Analytics
Real Time Data Real Time Data
Reporting & Statistics Reporting & Statistics
Reporting/Analytics Reporting/Analytics
Sentiment Analysis Sentiment Analysis
Summary Reports Summary Reports
Support Ticket Management Support Ticket Management
Survey/Poll Management Survey/Poll Management
Surveys & Feedback Surveys & Feedback
Text Analysis Software Text Analysis Software

Integrations

Integrations

Facebook Facebook
Zendesk Zendesk