HelpCrunch

Customer Communication tool for Support, Marketing & Sales
(163 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Knowledge Base Knowledge Base
Online Support Online Support

Pricing

Pricing

Starting From

Starting From

$15.00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Action Management Action Management
Applicant Tracking Applicant Tracking
Auto-Responders Auto-Responders
Automated Sales Automated Sales
Automatic Lead Distribution Automatic Lead Distribution
Automatic Notifications Automatic Notifications
Behavior Tracking Behavior Tracking
Built-In Database Built-In Database
Campaign Management Campaign Management
Chat Chat
Chat Transcript Chat Transcript
Client Management Client Management
Collaboration Tools Collaboration Tools
Communication Management Communication Management
Contact Database Contact Database
Contact History Contact History
Custom Fields Custom Fields
Custom Forms Custom Forms
Customer Accounts Customer Accounts
Customer Activity Reporting Customer Activity Reporting
Customer Complaint Tracking Customer Complaint Tracking
Customer Database Customer Database
Customer Experience Management Customer Experience Management
Customer History Customer History
Customer Profiling Customer Profiling
Customer Segmentation Customer Segmentation
Customer Service Analytics Customer Service Analytics
Data Import/Export Data Import/Export
Drip Marketing Drip Marketing
Email Alerts Email Alerts
Email Integration Email Integration
Email Marketing Management Email Marketing Management
Email Notifications Email Notifications
Email Templates Email Templates
Email Tracking Email Tracking
Event Triggered Actions Event Triggered Actions
Feedback Collection Feedback Collection
File Transfer File Transfer
Filtered Views Filtered Views
Geotargeting Geotargeting
Help Desk Integration Help Desk Integration
Help Desk Management Help Desk Management
History Tracking History Tracking
Instant Messaging Instant Messaging
Knowledge Base Management Knowledge Base Management
Lead Capture Lead Capture
Lead Nurturing Lead Nurturing
Location Tracking Location Tracking
Monitoring Monitoring
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Multi-Channel Marketing Multi-Channel Marketing
Multi-Language Multi-Language
Personalized Profiles Personalized Profiles
Prioritizing Prioritizing
Real Time Data Real Time Data
Real Time Monitoring Real Time Monitoring
Reporting & Statistics Reporting & Statistics
Role-Based Permissions Role-Based Permissions
Software Development Kit Software Development Kit
Support Ticket Management Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Tagging Tagging
Third Party Integration Third Party Integration
User Defined Attributes User Defined Attributes
Widgets Widgets
eCommerce Integration eCommerce Integration

Integrations

Integrations

Magento Commerce Magento Commerce
Slack Slack
Wordpress Wordpress

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