CozTel

Advanced cloud-based call center software
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

$50.00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Auto-Dialer Auto-Dialer
Automatic Call Distribution Automatic Call Distribution
Built-In Database Built-In Database
Call Center Management Call Center Management
Call List Management Call List Management
Call Monitoring Call Monitoring
Call Reporting Call Reporting
Call Tracking Call Tracking
Call Transfer Call Transfer
Callback Scheduling Callback Scheduling
Caller ID Caller ID
Campaign Analysis Campaign Analysis
Chat Chat
Multi-Language Multi-Language
Progressive Dialing Progressive Dialing
Quality Control Quality Control
Request Routing Request Routing
Surveys & Feedback Surveys & Feedback
Two-Way Audio & Video Two-Way Audio & Video
Video Conferencing Video Conferencing
Voice Mail Voice Mail

Integrations

Integrations

Insightly Insightly
Pipedrive Pipedrive
Salesforce Sales Cloud Salesforce Sales Cloud
SugarCRM SugarCRM
TeamSupport TeamSupport
Vtiger CRM Vtiger CRM
Zendesk Zendesk