How are these alternatives similar to Freshdesk Contact Center?
The alternatives suggested are similar to Freshdesk Contact Center in terms of common software categories, shared features and the number of verified user reviews. Explore the following Freshdesk Contact Center alternatives to see if there are any Freshdesk Contact Center competitors that you should also consider in your software research.
What are the top 5 alternatives to Freshdesk Contact Center?
Top 20 alternatives
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Overview
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Read more about Zendesk
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Pricing
Starting from:
US$19.00/month
- Free Version
- Free Trial
Value for Money
4.1
0.4
Overview
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Read more about Salesforce Sales Cloud
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N/A
- Free Version
- Free Trial
Value for Money
4.0
0.3
Overview
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
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Overview
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.
Read more about RingCentral MVP
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Starting from:
N/A
- Free Version
- Free Trial
Value for Money
4.0
0.3
Overview
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more
Read more about Five9
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Pricing
Starting from:
US$100.00/month
- Free Version
- Free Trial
Value for Money
4.0
0.3
Overview
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time.
Read more about CloudTalk
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Overview
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.
Read more about GoToConnect
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Pricing
Starting from:
US$19.95/month
- Free Version
- Free Trial
Value for Money
4.5
0.8
Overview
TalkChief is a cloud-based business phone system designed to help call centers, nonprofits, startups, and enterprises communicate and engage with customers via toll-free or international numbers and voicemail.
Read more about TalkChief
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Pricing
Starting from:
US$18.00/month
- Free Version
- Free Trial
Value for Money
5
1.3
Overview
Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.
Read more about Aircall
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Pricing
Starting from:
US$30.00/month
- Free Version
- Free Trial
Value for Money
4.1
0.4
Overview
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.
Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.
Read more about Call Center Studio
Business size
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Overview
Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.
Read more about Natterbox
Business size
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Pricing
Starting from:
US$52.00/month
- Free Version
- Free Trial
Value for Money
4.1
0.4
Overview
Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.
Read more about Talkdesk
Business size
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Pricing
Starting from:
N/A
- Free Version
- Free Trial
Value for Money
4.5
0.8
Overview
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.
Read more about Ringover
Business size
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Pricing
Starting from:
US$22.00/month
- Free Version
- Free Trial
Value for Money
4.4
0.7
Overview
Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation
Read more about Genesys Cloud CX
Business size
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Overview
BeInContact helps companies of various sectors and sizes increase the loyalty of their customers, improving their Customer Experience and speeding up Sales processes.
Read more about BeInContact
Business size
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Pricing
Starting from:
€38.00/month
- Free Version
- Free Trial
Value for Money
0
3.7
Overview
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media
Read more about LiveAgent
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Overview
3CX is a full-featured phone system – call queues, built-in video calls, web conferencing. Integrate website live chat, Facebook & text messages all in one system. Remote-friendly - use it from anywhere via mobile & browser apps. Open-platform - fully compatible with popular IP phones & SIP trunks.
Read more about 3CX
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Overview
No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke cloud telephony solutions with powerful integrations—these are used by organizations of all sizes to simplify their customer service and team collaboration.
Read more about Acefone
Business size
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Pricing
Starting from:
US$9.99/month
- Free Version
- Free Trial
Value for Money
4.8
1.1
Overview
Wildix is a global provider of unified communications solutions for simpler, more secure business communications in the digital age.
Read more about Wildix
Business size
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Pricing
Starting from:
N/A
- Free Version
- Free Trial
Value for Money
0
3.7
Overview
The only app you need to power up your customer service! Designed to help your business grow and keep your customers satisfied.
Read more about Channels
Business size
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Pricing
Starting from:
N/A
- Free Version
- Free Trial
Value for Money
4.9
1.2
Related categories
- Call Center Software
- Customer Support Software
- Contact Center Software
- Telephony Software
- VoIP Software
- IVR Software
- Inside Sales Software
- Call Recording Software
- Telemarketing Software
- Business Phone Systems Software
- Cloud PBX Software
- Softphone Software
- Remote Work Software
- Cloud Communication Platform Software
- Online Meeting Software
Popular comparisons
- Freshdesk Contact Center Vs Zendesk
- Freshdesk Contact Center Vs Salesforce Sales Cloud
- Freshdesk Contact Center Vs Freshdesk
- Freshdesk Contact Center Vs RingCentral MVP
- Freshdesk Contact Center Vs Five9
- Freshdesk Contact Center Vs CloudTalk
- Freshdesk Contact Center Vs GoToConnect
- Freshdesk Contact Center Vs TalkChief
- Freshdesk Contact Center Vs Aircall
- Freshdesk Contact Center Vs Call Center Studio
- Freshdesk Contact Center Vs Natterbox
- Freshdesk Contact Center Vs Talkdesk
