Dixa

The Customer Friendship Platform
(18 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

$99.00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

"What If" Scenarios "What If" Scenarios
API API
Access Control Access Control
Auto-Responders Auto-Responders
Automatic Call Distribution Automatic Call Distribution
Automatic Lead Distribution Automatic Lead Distribution
Automatic Notifications Automatic Notifications
Call Monitoring Call Monitoring
Call Recording Call Recording
Call Reporting Call Reporting
Call Routing Call Routing
Call Transfer Call Transfer
Callback Scheduling Callback Scheduling
Caller ID Caller ID
Chat Chat
Chat Transcript Chat Transcript
Computer Telephony Integration Computer Telephony Integration
Contact Database Contact Database
Contact History Contact History
Customer Service Analytics Customer Service Analytics
Customizable Templates Customizable Templates
Drag & Drop Interface Drag & Drop Interface
Email Integration Email Integration
Follow-up Scheduling Follow-up Scheduling
IVR / Voice Recognition IVR / Voice Recognition
Lead Assignment Lead Assignment
Lead Distribution Lead Distribution
Multi-Channel Communication Multi-Channel Communication
Queue Manager Queue Manager
Real Time Analytics Real Time Analytics
Real Time Data Real Time Data
Real Time Monitoring Real Time Monitoring
Real Time Notifications Real Time Notifications
Real Time Reporting Real Time Reporting
Real Time Updates Real Time Updates
Reporting & Statistics Reporting & Statistics
SLA Management SLA Management
Search Functionality Search Functionality
Social Media Integration Social Media Integration
Visitor Tracking Visitor Tracking
Voice Mail Voice Mail
Widgets Widgets
eCommerce Integration eCommerce Integration

Integrations

Integrations

BotXO BotXO
Magento Commerce Magento Commerce
Shopify Shopify
Spryker Spryker

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