---
description: Detailed reviews on Focus Contact Center based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Focus Contact Center with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Focus Contact Center Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/605/sales-enablement/software) > [Focus Contact Center](/software/105495/call-center-software) > [Focus Contact Center Alternatives](https://www.getapp.ca/alternatives/105495/call-center-software)

# Alternatives to Focus Contact Center

Canonical: https://www.getapp.ca/alternatives/105495/call-center-software

> Explore the top alternatives to Focus Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Dialpad** — 4.2/5 (570 reviews) — The AI-native platform where conversations become action.
   - [View profile](https://www.getapp.ca/software/103849/dialpad-sell)
   - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/103849/105495/dialpad-sell/vs/call-center-software)
2. **Five9** — 4.2/5 (487 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.ca/software/91276/five9)
   - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/91276/105495/five9/vs/call-center-software)
3. **Ricochet360** — 4.8/5 (82 reviews) — Customer relationship management and auto dialer solution
   - [View profile](https://www.getapp.ca/software/127955/ricochet)
   - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/105495/127955/call-center-software/vs/ricochet)
4. **JustCall** — 4.1/5 (225 reviews) — Cloud-based AI communication platform for sales teams
   - [View profile](https://www.getapp.ca/software/2047760/justcall)
   - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/105495/2047760/call-center-software/vs/justcall)
5. **CloudTalk** — 4.4/5 (271 reviews) — Cloud-based call center software for sales and support teams
   - [View profile](https://www.getapp.ca/software/114835/cloudtalk)
   - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/105495/114835/call-center-software/vs/cloudtalk)
6. **Kixie PowerCall & SMS** — 4.6/5 (295 reviews) — Cloud-based sales engagement platform for sales teams
   - [View profile](https://www.getapp.ca/software/104961/kixie-powercall)
   - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/104961/105495/kixie-powercall/vs/call-center-software)
7. **PhoneBurner** — 4.8/5 (176 reviews) — Power dialer \& outbound sales acceleration software for SMBs
   - [View profile](https://www.getapp.ca/software/102341/phoneburner)
   - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/102341/105495/phoneburner/vs/call-center-software)
8. **Dialfire** — 4.8/5 (27 reviews) — Cloud-based outbound call center software
   - [View profile](https://www.getapp.ca/software/119803/dialfire)
   - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/105495/119803/call-center-software/vs/dialfire)
9. **CallShaper** — 4.9/5 (16 reviews) — Revolutionizing Contact Center Performance with CallShaper.
   - [View profile](https://www.getapp.ca/software/138615/callshaper)
   - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/105495/138615/call-center-software/vs/callshaper)
10. **DCDial** (0 reviews) — Contact center solution
    - [View profile](https://www.getapp.ca/software/2058751/could-call-center)
    - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/105495/2058751/call-center-software/vs/could-call-center)
11. **DialedIn CCaaS** — 4.8/5 (335 reviews) — Cloud-based contact center solution to streamline operations
    - [View profile](https://www.getapp.ca/software/104279/callcenternow)
    - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/104279/105495/callcenternow/vs/call-center-software)
12. **CallTools** — 4.8/5 (156 reviews) — All-in-one predictive dialer \& inbound call center solution
    - [View profile](https://www.getapp.ca/software/105001/call-center-software)
    - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/105001/105495/call-center-software/vs/call-center-software)
13. **uContact** — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
    - [View profile](https://www.getapp.ca/software/105903/ucontact)
    - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/105495/105903/call-center-software/vs/ucontact)
14. **ICTBroadcast** — 4.0/5 (5 reviews) — Advance Auto dialer and Call Center software solution
    - [View profile](https://www.getapp.ca/software/121035/ictbroadcast)
    - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/105495/121035/call-center-software/vs/ictbroadcast)
15. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.ca/software/90602/bitrix24)
    - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/90602/105495/bitrix24/vs/call-center-software)
16. **Convoso** — 4.5/5 (395 reviews) — AI virtual agent for call center automation
    - [View profile](https://www.getapp.ca/software/8280/cloud-predictive-dialer)
    - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/8280/105495/cloud-predictive-dialer/vs/call-center-software)
17. **Squaretalk** — 4.8/5 (127 reviews) — All-in-one contact center platform for sales automation
    - [View profile](https://www.getapp.ca/software/106691/squaretalk-matrix)
    - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/105495/106691/call-center-software/vs/squaretalk-matrix)
18. **Ring.io** — 4.1/5 (19 reviews) — Intelligent sales call handling with native CRM integration
    - [View profile](https://www.getapp.ca/software/102731/ringio-virtual-phone-system)
    - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/102731/105495/ringio-virtual-phone-system/vs/call-center-software)
19. **Alvaria CX Suite** — 4.0/5 (21 reviews) — Turn your customer experience into a competitive advantage.
    - [View profile](https://www.getapp.ca/software/109343/alvaria)
    - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/105495/109343/call-center-software/vs/alvaria)
20. **Aloware** — 4.2/5 (33 reviews) — Cloud contact center with AI \& CRM for SMBs
    - [View profile](https://www.getapp.ca/software/118987/aloware)
    - [Compare vs Focus Contact Center](https://www.getapp.ca/compare/105495/118987/call-center-software/vs/aloware)

## Related Categories

- [Sales Enablement Software](https://www.getapp.ca/directory/605/sales-enablement/software)
- [Call Tracking Software](https://www.getapp.ca/directory/749/call-tracking/software)
- [Auto Dialer Software](https://www.getapp.ca/directory/1067/auto-dialer/software)
- [IVR Software](https://www.getapp.ca/directory/289/ivr/software)
- [Inside Sales Software](https://www.getapp.ca/directory/761/inside-sales/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/105495/call-center-software)
- [View Product Profile](https://www.getapp.ca/software/105495/call-center-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/105495/call-center-software> |
| de-AT | <https://www.getapp.at/alternatives/105495/call-center-software> |
| en | <https://www.getapp.com/customer-service-support-software/a/call-center-software-2/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/105495/call-center-software> |
| en-AU | <https://www.getapp.com.au/alternatives/105495/call-center-software> |
| en-CA | <https://www.getapp.ca/alternatives/105495/call-center-software> |
| en-GB | <https://www.getapp.co.uk/alternatives/105495/call-center-software> |
| en-IE | <https://www.getapp.ie/alternatives/105495/call-center-software> |
| en-NZ | <https://www.getapp.co.nz/alternatives/105495/call-center-software> |
| en-SG | <https://www.getapp.sg/alternatives/105495/call-center-software> |
| en-ZA | <https://www.getapp.za.com/alternatives/105495/call-center-software> |
| fr | <https://www.getapp.fr/alternatives/105495/call-center-software> |
| fr-BE | <https://fr.getapp.be/alternatives/105495/call-center-software> |
| fr-CA | <https://fr.getapp.ca/alternatives/105495/call-center-software> |
| nl | <https://www.getapp.nl/alternatives/105495/call-center-software> |
| nl-BE | <https://www.getapp.be/alternatives/105495/call-center-software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Focus Contact Center","description":"Quickly find and compare the leading Focus Contact Center alternatives. Get a comprehensive listing of competitors and similar tools for fast software selection with info to contact several providers directly.","url":"https://www.getapp.ca/alternatives/105495/call-center-software","about":{"@id":"https://www.getapp.ca/alternatives/105495/call-center-software#software"},"breadcrumb":{"@id":"https://www.getapp.ca/alternatives/105495/call-center-software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/alternatives/105495/call-center-software#webpage","isPartOf":{"@id":"https://www.getapp.ca/#website"},"mainEntity":{"@id":"https://www.getapp.ca/alternatives/105495/call-center-software#software"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"Focus Contact Center","url":"https://www.getapp.ca/software/105495/call-center-software","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/105495/call-center-software#software","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4,"ratingValue":5.0},"offers":{"price":"15","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://www.getapp.ca/alternatives/105495/call-center-software#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sales Enablement Software","position":2,"item":"/directory/605/sales-enablement/software","@type":"ListItem"},{"name":"Focus Contact Center","position":3,"item":"/software/105495/call-center-software","@type":"ListItem"},{"name":"Focus Contact Center Alternatives","position":4,"item":"https://www.getapp.ca/alternatives/105495/call-center-software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Top 20 Focus Contact Center Alternatives | GetApp Canada 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.getapp.ca/alternatives/105495/call-center-software#itemlist","itemListElement":[{"name":"Dialpad","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.getapp.ca/software/103849/dialpad-sell","@type":"ListItem"},{"name":"Five9","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.ca/software/91276/five9","@type":"ListItem"},{"name":"Ricochet360","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/082cf626-78c1-4d16-97f3-0160ab3368a8.png","url":"https://www.getapp.ca/software/127955/ricochet","@type":"ListItem"},{"name":"JustCall","position":4,"image":"https://images.g2crowd.com/uploads/product/image/cbc021f5549f2da1c3cff578a375735f/saas-labs-justcall.png","url":"https://www.getapp.ca/software/2047760/justcall","@type":"ListItem"},{"name":"CloudTalk","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.getapp.ca/software/114835/cloudtalk","@type":"ListItem"},{"name":"Kixie PowerCall & SMS","position":6,"image":"https://images.g2crowd.com/uploads/product/image/4ecadd73097605c40f60506f291b976f/kixie-powercall-sms.png","url":"https://www.getapp.ca/software/104961/kixie-powercall","@type":"ListItem"},{"name":"PhoneBurner","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d1e4b59-9ce2-4309-b933-12d6217bdaf7.png","url":"https://www.getapp.ca/software/102341/phoneburner","@type":"ListItem"},{"name":"Dialfire","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/abada65a-83aa-429b-b19a-637d4e7388eb.png","url":"https://www.getapp.ca/software/119803/dialfire","@type":"ListItem"},{"name":"CallShaper","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3835d790-6351-45aa-b588-eec504048e4f.png","url":"https://www.getapp.ca/software/138615/callshaper","@type":"ListItem"},{"name":"DCDial","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06847112-de9b-46ec-9182-0b67d73048eb.png","url":"https://www.getapp.ca/software/2058751/could-call-center","@type":"ListItem"},{"name":"DialedIn CCaaS","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.getapp.ca/software/104279/callcenternow","@type":"ListItem"},{"name":"CallTools","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c075eb9-d544-454c-8ca6-13a673fe79d8.png","url":"https://www.getapp.ca/software/105001/call-center-software","@type":"ListItem"},{"name":"uContact","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6f0e13f-20f4-4e9d-8ba0-f7a9a1de013a.jpeg","url":"https://www.getapp.ca/software/105903/ucontact","@type":"ListItem"},{"name":"ICTBroadcast","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87db695e-affc-4ce9-a404-56b5cd55d9ea.png","url":"https://www.getapp.ca/software/121035/ictbroadcast","@type":"ListItem"},{"name":"Bitrix24","position":15,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.ca/software/90602/bitrix24","@type":"ListItem"},{"name":"Convoso","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.getapp.ca/software/8280/cloud-predictive-dialer","@type":"ListItem"},{"name":"Squaretalk","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f097d04-be63-4ea7-ac19-2b5b1619003b.jpeg","url":"https://www.getapp.ca/software/106691/squaretalk-matrix","@type":"ListItem"},{"name":"Ring.io","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4b86560-08fb-414a-abf9-4b248cfaf093.png","url":"https://www.getapp.ca/software/102731/ringio-virtual-phone-system","@type":"ListItem"},{"name":"Alvaria CX Suite","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/93e2b9b8-8538-4548-a20d-3ddf78017082.png","url":"https://www.getapp.ca/software/109343/alvaria","@type":"ListItem"},{"name":"Aloware","position":20,"image":"https://images.g2crowd.com/uploads/product/image/2a241eafb556687da170e66a60b71e3d/aloware.png","url":"https://www.getapp.ca/software/118987/aloware","@type":"ListItem"}],"numberOfItems":20}
</script>