AzureDesk

Help desk software for SMBs

How are these alternatives similar to AzureDesk?

The alternatives suggested are similar to AzureDesk in terms of common software categories, shared features and the number of verified user reviews. Explore the following AzureDesk alternatives to see if there are any AzureDesk competitors that you should also consider in your software research.


What are the top 5 alternatives to AzureDesk?


Top 20 alternatives

DeskPRO

# 1 Alternative

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about DeskPRO
Business size
S M L

Starting from: US$29.00/month
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

EcholoN

Help desk software for managing customer service processes

Overview

EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN
Business size
S M L

Starting from: US$5,500.00/one-time
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.1 0.6

Vision Helpdesk

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Overview

We offer four products to manage customer support for all size business. 1) Multi channel Help Desk Software 2) Satellite Help Desk (Multi company help desk ) 3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint) 4) Live Chat Software Read more about Vision Helpdesk
Business size
S M L

Starting from: US$8.00/month
Pricing plans
Value for Money 4.4 0.3 View Pricing Plans

C2 ATOM

The ultimate ITSM platform

Overview

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
Business size
S M L

Starting from: US$40.00/month
Pricing plans
Value for Money 4.2 0.5 View Pricing Plans

Zendesk

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from: US$19.00/month
  • Free Version
  • Free Trial
Value for Money 4.1 0.6

Zoho Desk

Cloud-based help desk platform

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from: US$14.00/month
Pricing plans
Value for Money 4.5 0.2 View Pricing Plans

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent
Business size
S M L

Starting from: US$15.00/month
Pricing plans
Value for Money 4.7 View Pricing Plans

Vivantio

Flexible Software. Focused Service.

Overview

Using the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers demanding B2B teams to achieve unparalleled service excellence. Read more about Vivantio
Business size
S M L

Starting from: US$42.00/year
  • Free Version
  • Free Trial
Pricing plans
Value for Money 4.2 0.5 View Pricing Plans

Kustomer

Modern Customer Service Software For Customer-First Brands

Overview

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
Business size
S M L

Starting from: US$89.00/month
  • Free Version
  • Free Trial
Value for Money 4.3 0.4

HaloPSA

HaloPSA brings everything an MSP needs into one location.

Overview

HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business Read more about HaloPSA
Business size
S M L

Starting from: £29.00/month
Pricing plans
Value for Money 4.6 0.1 View Pricing Plans

TeamSupport

B2B Customer Support Software

Overview

TeamSupport is a B2B customer support software company for tech-enabled companies in software, hardware, infotech, telecom industries. Read more about TeamSupport
Business size
S M L

Starting from: US$50.00/month
  • Free Version
  • Free Trial
Value for Money 4.4 0.3

HelpCrunch

Customer Communication tool for Support, Marketing & Sales

Overview

HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free! Read more about HelpCrunch
Business size
S M L

Starting from: US$15.00/month
  • Free Version
  • Free Trial
Value for Money 4.8 0.1

Kayako

Unified customer service platform

Overview

Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako
Business size
S M L

Starting from: US$15.00/month
  • Free Version
  • Free Trial
Value for Money 3.8 0.9

Issuetrak

Report. Resolve. Relax. It starts with Issuetrak.

Overview

Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard! Read more about Issuetrak
Business size
S M L

Starting from: US$59.00/month
  • Free Version
  • Free Trial
Pricing plans
Value for Money 4.5 0.2 View Pricing Plans

Cayzu

Cloud Based Ticket Management & Help Desk Software

Overview

Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal. Read more about Cayzu
Business size
S M L

Starting from: US$4.00/month
Pricing plans
Value for Money 4.9 0.2 View Pricing Plans

Helpshift

Digital customer service platform and ticketing system

Overview

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 3.8 0.9

HaloITSM

ITSM solution for managing incidents & assets

Overview

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created. Read more about HaloITSM
Business size
S M L

Starting from: £25.00/month
Pricing plans
Value for Money 4.6 0.1 View Pricing Plans

4me

Enterprise service management with SIAM support

Overview

4me allows all internal and external service providers of an enterprise to collaborate while 4me keeps track of the quality of service this is provided. Read more about 4me
Business size
S M L

Starting from: US$5.00/month
  • Free Version
  • Free Trial
Value for Money 5 0.3

NABD System

Omnichannel Customer support & Help Desk software-FREE PLAN

Overview

Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,... Read more about NABD System
Business size
S M L

Starting from: US$0.01/month
  • Free Version
  • Free Trial
Value for Money 4.6 0.1
Quick view of AzureDesk
4.5 (49)
Business size
S M L

Pricing starting from:

US$5.00/month

  • Free Version
  • Free Trial
Value for Money
4.7
Learn More