---
description: Detailed reviews on eDesk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare eDesk with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: eDesk Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [eDesk](/software/102115/xsellco-helpdesk) > [eDesk Alternatives](https://www.getapp.ca/alternatives/102115/xsellco-helpdesk)

# Alternatives to eDesk

Canonical: https://www.getapp.ca/alternatives/102115/xsellco-helpdesk

> Explore the top alternatives to eDesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs eDesk](https://www.getapp.ca/compare/91301/102115/liveagent/vs/xsellco-helpdesk)
2. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.ca/software/8391/incontact-call-center-software)
   - [Compare vs eDesk](https://www.getapp.ca/compare/8391/102115/incontact-call-center-software/vs/xsellco-helpdesk)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.ca/software/10317/freshdesk)
   - [Compare vs eDesk](https://www.getapp.ca/compare/10317/102115/freshdesk/vs/xsellco-helpdesk)
4. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ca/software/9448/zendesk)
   - [Compare vs eDesk](https://www.getapp.ca/compare/9448/102115/zendesk/vs/xsellco-helpdesk)
5. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.ca/software/105081/tidio-chat)
   - [Compare vs eDesk](https://www.getapp.ca/compare/102115/105081/xsellco-helpdesk/vs/tidio-chat)
6. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
   - [View profile](https://www.getapp.ca/software/8670/teamsupport)
   - [Compare vs eDesk](https://www.getapp.ca/compare/8670/102115/teamsupport/vs/xsellco-helpdesk)
7. **Vivantio** — 4.3/5 (178 reviews) — When Service Matters.
   - [View profile](https://www.getapp.ca/software/91516/vivantio)
   - [Compare vs eDesk](https://www.getapp.ca/compare/91516/102115/vivantio/vs/xsellco-helpdesk)
8. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.ca/software/10036/zoho-desk)
   - [Compare vs eDesk](https://www.getapp.ca/compare/10036/102115/zoho-desk/vs/xsellco-helpdesk)
9. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate requests and deliver effortless experiences
   - [View profile](https://www.getapp.ca/software/2058097/servicenow-customer-service-management)
   - [Compare vs eDesk](https://www.getapp.ca/compare/102115/2058097/xsellco-helpdesk/vs/servicenow-customer-service-management)
10. **Groove** — 4.5/5 (87 reviews) — Cloud-based helpdesk solution for small businesses
    - [View profile](https://www.getapp.ca/software/91569/groove)
    - [Compare vs eDesk](https://www.getapp.ca/compare/91569/102115/groove/vs/xsellco-helpdesk)
11. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.ca/software/2072659/servicetonic)
    - [Compare vs eDesk](https://www.getapp.ca/compare/102115/2072659/xsellco-helpdesk/vs/servicetonic)
12. **Front** — 4.5/5 (291 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.ca/software/102177/front)
    - [Compare vs eDesk](https://www.getapp.ca/compare/102115/102177/xsellco-helpdesk/vs/front)
13. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.ca/software/91754/salesforce)
    - [Compare vs eDesk](https://www.getapp.ca/compare/91754/102115/salesforce/vs/xsellco-helpdesk)
14. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.ca/software/90462/help-scout)
    - [Compare vs eDesk](https://www.getapp.ca/compare/90462/102115/help-scout/vs/xsellco-helpdesk)
15. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.ca/software/101433/issuetrak)
    - [Compare vs eDesk](https://www.getapp.ca/compare/101433/102115/issuetrak/vs/xsellco-helpdesk)
16. **Supportbench** — 4.8/5 (131 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.ca/software/105673/supportbench)
    - [Compare vs eDesk](https://www.getapp.ca/compare/102115/105673/xsellco-helpdesk/vs/supportbench)
17. **HappyFox Help Desk** — 4.6/5 (93 reviews) — AI-powered help desk and ticketing software
    - [View profile](https://www.getapp.ca/software/90516/happyfox)
    - [Compare vs eDesk](https://www.getapp.ca/compare/90516/102115/happyfox/vs/xsellco-helpdesk)
18. **Deskpro** — 4.6/5 (38 reviews) — Customer service software you can depend on
    - [View profile](https://www.getapp.ca/software/100699/deskpro)
    - [Compare vs eDesk](https://www.getapp.ca/compare/100699/102115/deskpro/vs/xsellco-helpdesk)
19. **LiveHelpNow** — 4.6/5 (72 reviews) — Help desk and live chat solution for customer service
    - [View profile](https://www.getapp.ca/software/8781/livehelpnow-suite)
    - [Compare vs eDesk](https://www.getapp.ca/compare/8781/102115/livehelpnow-suite/vs/xsellco-helpdesk)
20. **UseResponse** — 4.6/5 (36 reviews) — All-in-one Customer Support and Feedback Suite
    - [View profile](https://www.getapp.ca/software/101983/useresponse)
    - [Compare vs eDesk](https://www.getapp.ca/compare/101983/102115/useresponse/vs/xsellco-helpdesk)

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software)
- [Customer Support Software](https://www.getapp.ca/directory/562/customer-support/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/102115/xsellco-helpdesk)
- [View Product Profile](https://www.getapp.ca/software/102115/xsellco-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/102115/xsellco-helpdesk> |
| de-AT | <https://www.getapp.at/alternatives/102115/xsellco-helpdesk> |
| en | <https://www.getapp.com/website-ecommerce-software/a/xsellco-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/102115/xsellco-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/102115/xsellco-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/102115/xsellco-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/102115/xsellco-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/102115/xsellco-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/102115/xsellco-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/102115/xsellco-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/102115/xsellco-helpdesk> |
| es | <https://www.getapp.es/alternatives/102115/xsellco-helpdesk> |
| es-CL | <https://www.getapp.cl/alternatives/102115/xsellco-helpdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/102115/xsellco-helpdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/102115/xsellco-helpdesk> |
| fr | <https://www.getapp.fr/alternatives/102115/xsellco-helpdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/102115/xsellco-helpdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/102115/xsellco-helpdesk> |
| nl | <https://www.getapp.nl/alternatives/102115/xsellco-helpdesk> |
| nl-BE | <https://www.getapp.be/alternatives/102115/xsellco-helpdesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"eDesk","description":"Quickly find and compare the leading eDesk alternatives. Get a comprehensive listing of competitors and similar tools for fast software selection with info to contact several providers directly.","url":"https://www.getapp.ca/alternatives/102115/xsellco-helpdesk","about":{"@id":"https://www.getapp.ca/alternatives/102115/xsellco-helpdesk#software"},"breadcrumb":{"@id":"https://www.getapp.ca/alternatives/102115/xsellco-helpdesk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/alternatives/102115/xsellco-helpdesk#webpage","isPartOf":{"@id":"https://www.getapp.ca/#website"},"mainEntity":{"@id":"https://www.getapp.ca/alternatives/102115/xsellco-helpdesk#software"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"eDesk","url":"https://www.getapp.ca/software/102115/xsellco-helpdesk","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/102115/xsellco-helpdesk#software","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":71,"ratingValue":4.4},"offers":{"price":"0","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://www.getapp.ca/alternatives/102115/xsellco-helpdesk#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"eDesk","position":3,"item":"/software/102115/xsellco-helpdesk","@type":"ListItem"},{"name":"eDesk Alternatives","position":4,"item":"https://www.getapp.ca/alternatives/102115/xsellco-helpdesk","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Top 20 eDesk Alternatives | GetApp Canada 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.getapp.ca/alternatives/102115/xsellco-helpdesk#itemlist","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"ListItem"},{"name":"NiCE CXone","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.ca/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Freshdesk","position":3,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.ca/software/10317/freshdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.ca/software/9448/zendesk","@type":"ListItem"},{"name":"Tidio","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.ca/software/105081/tidio-chat","@type":"ListItem"},{"name":"TeamSupport","position":6,"image":"https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png","url":"https://www.getapp.ca/software/8670/teamsupport","@type":"ListItem"},{"name":"Vivantio","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bdeaf79a-72f1-476a-a4f2-eab5cc2e764c.jpeg","url":"https://www.getapp.ca/software/91516/vivantio","@type":"ListItem"},{"name":"Zoho Desk","position":8,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.ca/software/10036/zoho-desk","@type":"ListItem"},{"name":"ServiceNow Customer Service Management","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b84586df-7882-4b21-b98c-0b9445dea2a3.jpeg","url":"https://www.getapp.ca/software/2058097/servicenow-customer-service-management","@type":"ListItem"},{"name":"Groove","position":10,"image":"https://images.g2crowd.com/uploads/product/image/35258e717ef1f207804238580078c6da/groovehq.png","url":"https://www.getapp.ca/software/91569/groove","@type":"ListItem"},{"name":"ServiceTonic","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e7a4725-eda6-4e41-a27e-368c11425e63.png","url":"https://www.getapp.ca/software/2072659/servicetonic","@type":"ListItem"},{"name":"Front","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.ca/software/102177/front","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.ca/software/91754/salesforce","@type":"ListItem"},{"name":"Help Scout","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.getapp.ca/software/90462/help-scout","@type":"ListItem"},{"name":"Issuetrak","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.getapp.ca/software/101433/issuetrak","@type":"ListItem"},{"name":"Supportbench","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e88f13f0-1e63-4797-9012-4a9f66e02146.png","url":"https://www.getapp.ca/software/105673/supportbench","@type":"ListItem"},{"name":"HappyFox Help Desk","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58b26074-f89b-4b36-bbb2-d3a863772bfd.png","url":"https://www.getapp.ca/software/90516/happyfox","@type":"ListItem"},{"name":"Deskpro","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40fb1d36-18e6-4c51-8213-9bb9c73e9db5.png","url":"https://www.getapp.ca/software/100699/deskpro","@type":"ListItem"},{"name":"LiveHelpNow","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8fb1b65-7b6d-4c2e-9111-85ff35512468.png","url":"https://www.getapp.ca/software/8781/livehelpnow-suite","@type":"ListItem"},{"name":"UseResponse","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1beca8e6-4dff-4b1c-81cc-a65b5b9b397c.png","url":"https://www.getapp.ca/software/101983/useresponse","@type":"ListItem"}],"numberOfItems":20}
</script>