---
description: Detailed reviews on OneDesk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare OneDesk with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OneDesk Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [OneDesk](/software/10202/onedesk) > [OneDesk Alternatives](https://www.getapp.ca/alternatives/10202/onedesk)

# Alternatives to OneDesk

Canonical: https://www.getapp.ca/alternatives/10202/onedesk

> Explore the top alternatives to OneDesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
   - [View profile](https://www.getapp.ca/software/90863/sysaid)
   - [Compare vs OneDesk](https://www.getapp.ca/compare/10202/90863/onedesk/vs/sysaid)
2. **Freshdesk** — 4.5/5 (3481 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.ca/software/10317/freshdesk)
   - [Compare vs OneDesk](https://www.getapp.ca/compare/10202/10317/onedesk/vs/freshdesk)
3. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.ca/software/132287/milvus)
   - [Compare vs OneDesk](https://www.getapp.ca/compare/10202/132287/onedesk/vs/milvus)
4. **Zendesk Suite** — 4.4/5 (4093 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ca/software/9448/zendesk)
   - [Compare vs OneDesk](https://www.getapp.ca/compare/9448/10202/zendesk/vs/onedesk)
5. **Freshservice** — 4.6/5 (798 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.ca/software/91351/freshservice)
   - [Compare vs OneDesk](https://www.getapp.ca/compare/10202/91351/onedesk/vs/freshservice)
6. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.ca/software/10036/zoho-desk)
   - [Compare vs OneDesk](https://www.getapp.ca/compare/10036/10202/zoho-desk/vs/onedesk)
7. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs OneDesk](https://www.getapp.ca/compare/10202/91301/onedesk/vs/liveagent)
8. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Secure remote access software
   - [View profile](https://www.getapp.ca/software/113939/bomgar)
   - [Compare vs OneDesk](https://www.getapp.ca/compare/10202/113939/onedesk/vs/bomgar)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
   - [View profile](https://www.getapp.ca/software/132559/supremo-remote-desktop)
   - [Compare vs OneDesk](https://www.getapp.ca/compare/10202/132559/onedesk/vs/supremo-remote-desktop)
10. **ServiceNow** — 4.5/5 (358 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.ca/software/9156/servicenow)
    - [Compare vs OneDesk](https://www.getapp.ca/compare/9156/10202/servicenow/vs/onedesk)
11. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
    - [View profile](https://www.getapp.ca/software/2059330/teamdynamix-itsm-ppm)
    - [Compare vs OneDesk](https://www.getapp.ca/compare/10202/2059330/onedesk/vs/teamdynamix-itsm-ppm)
12. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.ca/software/8385/livechat)
    - [Compare vs OneDesk](https://www.getapp.ca/compare/8385/10202/livechat/vs/onedesk)
13. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.ca/software/20521/manageengine-service-desk-plus)
    - [Compare vs OneDesk](https://www.getapp.ca/compare/10202/20521/onedesk/vs/manageengine-service-desk-plus)
14. **Harmony** — 4.9/5 (33 reviews) — AI-powered enterprise service management platform
    - [View profile](https://www.getapp.ca/software/2084708/harmony-1)
    - [Compare vs OneDesk](https://www.getapp.ca/compare/10202/2084708/onedesk/vs/harmony-1)
15. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Cloud-based IT management platform for MSPs
    - [View profile](https://www.getapp.ca/software/102017/atera)
    - [Compare vs OneDesk](https://www.getapp.ca/compare/10202/102017/onedesk/vs/atera)
16. **ISL Light** — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
    - [View profile](https://www.getapp.ca/software/114883/isl-light)
    - [Compare vs OneDesk](https://www.getapp.ca/compare/10202/114883/onedesk/vs/isl-light)
17. **JIRA Service Management** — 4.5/5 (778 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.ca/software/91811/jira-service-management)
    - [Compare vs OneDesk](https://www.getapp.ca/compare/10202/91811/onedesk/vs/jira-service-management)
18. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.ca/software/90602/bitrix24)
    - [Compare vs OneDesk](https://www.getapp.ca/compare/10202/90602/onedesk/vs/bitrix24)
19. **Wrike** — 4.4/5 (3041 reviews) — AI-powered work delivery platform
    - [View profile](https://www.getapp.ca/software/9964/wrike)
    - [Compare vs OneDesk](https://www.getapp.ca/compare/9964/10202/wrike/vs/onedesk)
20. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
    - [View profile](https://www.getapp.ca/software/2066040/desk-manager)
    - [Compare vs OneDesk](https://www.getapp.ca/compare/10202/2066040/onedesk/vs/desk-manager)

## Related Categories

- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [Professional Services Automation Software](https://www.getapp.ca/directory/331/professional-services-automation/software)
- [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/10202/onedesk)
- [View Product Profile](https://www.getapp.ca/software/10202/onedesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/10202/onedesk> |
| de-AT | <https://www.getapp.at/alternatives/10202/onedesk> |
| en | <https://www.getapp.com/collaboration-software/a/onedesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/10202/onedesk> |
| en-AU | <https://www.getapp.com.au/alternatives/10202/onedesk> |
| en-CA | <https://www.getapp.ca/alternatives/10202/onedesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/10202/onedesk> |
| en-IE | <https://www.getapp.ie/alternatives/10202/onedesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/10202/onedesk> |
| en-SG | <https://www.getapp.sg/alternatives/10202/onedesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/10202/onedesk> |
| es | <https://www.getapp.es/alternatives/10202/onedesk> |
| es-CL | <https://www.getapp.cl/alternatives/10202/onedesk> |
| es-CO | <https://www.getapp.com.co/alternatives/10202/onedesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/10202/onedesk> |
| fr | <https://www.getapp.fr/alternatives/10202/onedesk> |
| fr-BE | <https://fr.getapp.be/alternatives/10202/onedesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/10202/onedesk> |
| nl | <https://www.getapp.nl/alternatives/10202/onedesk> |
| nl-BE | <https://www.getapp.be/alternatives/10202/onedesk> |
| pt | <https://www.getapp.com.br/alternatives/10202/onedesk> |
| pt-PT | <https://www.getapp.pt/alternatives/10202/onedesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"OneDesk","description":"Quickly find and compare the leading OneDesk alternatives. Get a comprehensive listing of competitors and similar tools for fast software selection with info to contact several providers directly.","url":"https://www.getapp.ca/alternatives/10202/onedesk","about":{"@id":"https://www.getapp.ca/alternatives/10202/onedesk#software"},"breadcrumb":{"@id":"https://www.getapp.ca/alternatives/10202/onedesk#breadcrumblist"},"@id":"https://www.getapp.ca/alternatives/10202/onedesk#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.ca/alternatives/10202/onedesk#software"},"publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"OneDesk","url":"https://www.getapp.ca/software/10202/onedesk","@id":"https://www.getapp.ca/software/10202/onedesk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":12,"ratingValue":4.3},"offers":{"price":"11.99","@type":"Offer"}},{"@id":"https://www.getapp.ca/alternatives/10202/onedesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"OneDesk","position":3,"item":"/software/10202/onedesk","@type":"ListItem"},{"name":"OneDesk Alternatives","position":4,"item":"https://www.getapp.ca/alternatives/10202/onedesk","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Top 20 OneDesk Alternatives | GetApp Canada 2026","@context":"https://schema.org","@id":"https://www.getapp.ca/alternatives/10202/onedesk#itemlist","@type":"ItemList","itemListElement":[{"name":"SysAid","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.getapp.ca/software/90863/sysaid","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.ca/software/10317/freshdesk","@type":"ListItem"},{"name":"Milvus","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.ca/software/132287/milvus","@type":"ListItem"},{"name":"Zendesk Suite","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.ca/software/9448/zendesk","@type":"ListItem"},{"name":"Freshservice","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.ca/software/91351/freshservice","@type":"ListItem"},{"name":"Zoho Desk","position":6,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.ca/software/10036/zoho-desk","@type":"ListItem"},{"name":"LiveAgent","position":7,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.getapp.ca/software/113939/bomgar","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":9,"image":"https://images.g2crowd.com/uploads/product/image/9793050a79f43e891f71f4b7b98f6b2e/supremo.png","url":"https://www.getapp.ca/software/132559/supremo-remote-desktop","@type":"ListItem"},{"name":"ServiceNow","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.getapp.ca/software/9156/servicenow","@type":"ListItem"},{"name":"TeamDynamix","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc0131e4-2a13-4e12-bf93-b010714f4fcf.jpeg","url":"https://www.getapp.ca/software/2059330/teamdynamix-itsm-ppm","@type":"ListItem"},{"name":"LiveChat","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.ca/software/8385/livechat","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.getapp.ca/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Harmony","position":14,"image":"https://images.g2crowd.com/uploads/product/image/4e5bed25aed6e5dec092d8b7b77ab329/harmony-2026-09-15.png","url":"https://www.getapp.ca/software/2084708/harmony-1","@type":"ListItem"},{"name":"Remote Monitoring and Management","position":15,"image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://www.getapp.ca/software/102017/atera","@type":"ListItem"},{"name":"ISL Light","position":16,"image":"https://images.g2crowd.com/uploads/vendor/image/57618/396b3012f54830cc64559ea9d9ca55eb.jpeg","url":"https://www.getapp.ca/software/114883/isl-light","@type":"ListItem"},{"name":"JIRA Service Management","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.ca/software/91811/jira-service-management","@type":"ListItem"},{"name":"Bitrix24","position":18,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.ca/software/90602/bitrix24","@type":"ListItem"},{"name":"Wrike","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b4158bfc-a55c-4d3a-baf8-b0316f604753.png","url":"https://www.getapp.ca/software/9964/wrike","@type":"ListItem"},{"name":"Desk Manager","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2057d809-e013-4903-ba4d-39667e840856.png","url":"https://www.getapp.ca/software/2066040/desk-manager","@type":"ListItem"}],"numberOfItems":20}
</script>