Vonage Contact Center

Cloud Contact Center & Inside Sales Software for Salesforce

How are these alternatives similar to Vonage Contact Center?

The alternatives suggested are similar to Vonage Contact Center in terms of common software categories, shared features and the number of verified user reviews. Explore the following Vonage Contact Center alternatives to see if there are any Vonage Contact Center competitors that you should also consider in your software research.


What are the top 5 alternatives to Vonage Contact Center?


Top 20 alternatives

NICE CXone

# 1 Alternative

Overview

NICE Cxone delivers the most complete and customer-focused cloud platform for companies to transform their customer experiences. Read more about NICE CXone
Business size
S M L

Starting from: US$100.00/month
  • Free Version
  • Free Trial
Value for Money 4.0 0.3

Genesys Cloud CX

Mobile optimized cloud call center with multichannel routing

Overview

Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about Genesys Cloud CX
Business size
S M L

Starting from: US$75.00/month
Pricing plans
Value for Money 3.9 0.4 View Pricing Plans

Ameyo

All-in-one Contact Center Software

Overview

An all-in-one customer interaction suite powering over a billion interactions worldwide Read more about Ameyo
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 3.6 0.7

BeInContact

Your Omnichannel Cloud Contact Center Solution

Overview

BeInContact helps companies of various sectors and sizes increase the loyalty of their customers, improving their Customer Experience and speeding up Sales processes. Read more about BeInContact
Business size
S M L

Starting from: €38.00/month
  • Free Version
  • Free Trial
Value for Money 0 4.3

Zendesk

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from: US$19.00/month
  • Free Version
  • Free Trial
Value for Money 4.1 0.2

Call Center Studio

Pay-as-you-go • Scalable • Enhanced AX • Better CX

Overview

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base. Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio. Read more about Call Center Studio
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.7 0.4

Five9

Cloud contact and call center software

Overview

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more Read more about Five9
Business size
S M L

Starting from: US$100.00/month
  • Free Version
  • Free Trial
Value for Money 4.0 0.3

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent
Business size
S M L

Starting from: US$15.00/month
Pricing plans
Value for Money 4.7 0.4 View Pricing Plans

Office24by7

360° Office Automation Solutions

Overview

Office24by7 CRM best for small and medium sized businesses to large enterprises to organize communications better and to improve efficiency in marketing and sales operations with automation. Read more about Office24by7
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 0 4.3

Talkdesk

The world's leading cloud-based contact center software.

Overview

Talkdesk provides all the benefits of enterprise contact center software, without all the complexity. Read more about Talkdesk
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Bitrix24

100% free CRM, collaboration and communication tool suite

Overview

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Business size
S M L

Starting from: US$49.00/month
Pricing plans
Value for Money 4.2 0.1 View Pricing Plans

Zoho Desk

Cloud-based help desk platform

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from: US$14.00/month
Pricing plans
Value for Money 4.5 0.2 View Pricing Plans

wolkvox

Communication management system for contact centers

Overview

wolkvox helps contact centers manage communication via mobile devices, landlines, video calls, email, SMS, and more on a unified portal. Users can handle interactions across various social media channels and web chat applications like Facebook, Instagram, Twitter, WhatsApp, Line, and Telegram. Read more about wolkvox
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.7 0.4

MaxContact

Omnichannel Contact Centre Software

Overview

MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology and a fantastic 100% UK based team. Read more about MaxContact
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.8 0.5

Agile CRM

Sales and marketing CRM for growing businesses

Overview

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey Read more about Agile CRM
Business size
S M L

Starting from: US$8.99/month
  • Free Version
  • Free Trial
Value for Money 4.2 0.1

CloudTalk

Cloud-based call center software for sales and support teams

Overview

CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
Business size
S M L

Starting from: US$25.00/month
Pricing plans
Value for Money 4.3 View Pricing Plans

Natterbox

The Voice Experts for Salesforce

Overview

Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations. Read more about Natterbox
Business size
S M L

Starting from: US$52.00/month
  • Free Version
  • Free Trial
Value for Money 4.1 0.2

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.1 0.2

ChaseData CCaaS

Cloud-based call center solution for SMBs

Overview

ChaseData offers a cloud-based call center solution with both inbound and outbound calling facility and an interactive voice response capability Read more about ChaseData CCaaS
Business size
S M L

Starting from: N/A
Pricing plans
Value for Money 4.7 0.4 View Pricing Plans

contactSPACE

Intuitive cloud contact center software solution

Overview

contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes. Read more about contactSPACE
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.3
Quick view of Vonage Contact Center
4.4 (61)
Business size
S M L
  • Free Version
  • Free Trial
Value for Money
4.3
Learn More