InGenius

Call center CRM-integrated software
(2 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

$32.00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Activity Tracking Activity Tracking
Benchmarking Benchmarking
CRM Integration CRM Integration
Call Center Management Call Center Management
Call Disposition Call Disposition
Call Monitoring Call Monitoring
Call Reporting Call Reporting
Call Tracking Call Tracking
Caller ID Caller ID
Contact Database Contact Database
Customizable Templates Customizable Templates
Multiple User Accounts Multiple User Accounts
Search Functionality Search Functionality

Integrations

Integrations

Asterisk Asterisk
Avaya Aura Call Center Elite Avaya Aura Call Center Elite
MiContact Center MiContact Center
Salesforce Sales Cloud Salesforce Sales Cloud
Salesforce Service Cloud Salesforce Service Cloud
ServiceNow ServiceNow

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