Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| FAQs |
FAQs
|
| Forum |
Forum
|
| Knowledge Base |
Knowledge Base
|
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
| Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
|
US$119.00/month
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| API |
API
|
| Automatic Notifications |
Automatic Notifications
|
| Availability Indicator |
Availability Indicator
|
| Benchmarking |
Benchmarking
|
| CRM Integration |
CRM Integration
|
| Call Monitoring |
Call Monitoring
|
| Call Transfer |
Call Transfer
|
| Caller ID |
Caller ID
|
| Chat |
Chat
|
| Collaboration Tools |
Collaboration Tools
|
| Contact History |
Contact History
|
| Contact Management |
Contact Management
|
| Custom Fields |
Custom Fields
|
| Customer Activity Reporting |
Customer Activity Reporting
|
| Customer History |
Customer History
|
| Customizable Reporting |
Customizable Reporting
|
| Email Integration |
Email Integration
|
| Full Text Search |
Full Text Search
|
| HIPAA Compliance |
HIPAA Compliance
|
| Help Desk Integration |
Help Desk Integration
|
| Instant Messaging |
Instant Messaging
|
| Monitoring |
Monitoring
|
| Performance Reports |
Performance Reports
|
| Prioritizing |
Prioritizing
|
| Prospecting Tools |
Prospecting Tools
|
| Real Time Analytics |
Real Time Analytics
|
| Real Time Reporting |
Real Time Reporting
|
| Real Time Updates |
Real Time Updates
|
| Receiving |
Receiving
|
| Records Management |
Records Management
|
| SMS Integration |
SMS Integration
|
| SSL Security |
SSL Security
|
| Search Functionality |
Search Functionality
|
| Social Media Integration |
Social Media Integration
|
| Third Party Integration |
Third Party Integration
|
| Video Conferencing |
Video Conferencing
|
Integrations |
Integrations |
| Freshdesk |
Freshdesk
|
| Salesforce Sales Cloud |
Salesforce Sales Cloud
|
| Salesforce Service Cloud |
Salesforce Service Cloud
|
| Zendesk |
Zendesk
|
