Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
FAQs |
FAQs
|
Forum |
Forum
|
Knowledge Base |
Knowledge Base
|
Online Support |
Online Support
|
Phone Support |
Phone Support
|
Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
US$139.00
|
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
API |
API
|
Automatic Notifications |
Automatic Notifications
|
Availability Indicator |
Availability Indicator
|
Benchmarking |
Benchmarking
|
CRM Integration |
CRM Integration
|
Call Monitoring |
Call Monitoring
|
Call Transfer |
Call Transfer
|
Caller ID |
Caller ID
|
Chat |
Chat
|
Collaboration Tools |
Collaboration Tools
|
Contact History |
Contact History
|
Contact Management |
Contact Management
|
Custom Fields |
Custom Fields
|
Customer Activity Reporting |
Customer Activity Reporting
|
Customer History |
Customer History
|
Customizable Reporting |
Customizable Reporting
|
Email Integration |
Email Integration
|
Full Text Search |
Full Text Search
|
HIPAA Compliance |
HIPAA Compliance
|
Help Desk Integration |
Help Desk Integration
|
Instant Messaging |
Instant Messaging
|
Monitoring |
Monitoring
|
Performance Reports |
Performance Reports
|
Prioritizing |
Prioritizing
|
Prospecting Tools |
Prospecting Tools
|
Real Time Analytics |
Real Time Analytics
|
Real Time Reporting |
Real Time Reporting
|
Real Time Updates |
Real Time Updates
|
Receiving |
Receiving
|
Records Management |
Records Management
|
SMS Integration |
SMS Integration
|
SSL Security |
SSL Security
|
Search Functionality |
Search Functionality
|
Social Media Integration |
Social Media Integration
|
Third Party Integration |
Third Party Integration
|
Video Conferencing |
Video Conferencing
|
Integrations |
Integrations |
Freshdesk |
Freshdesk
|
Salesforce Sales Cloud |
Salesforce Sales Cloud
|
Salesforce Service Cloud |
Salesforce Service Cloud
|
Zendesk |
Zendesk
|