---
description: Detailed reviews on Smartsupp based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Smartsupp with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Smartsupp Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Smartsupp](/software/101363/smartsupp-live-chat) > [Smartsupp Alternatives](https://www.getapp.ca/alternatives/101363/smartsupp-live-chat)

# Alternatives to Smartsupp

Canonical: https://www.getapp.ca/alternatives/101363/smartsupp-live-chat

> Explore the top alternatives to Smartsupp. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.ca/software/10317/freshdesk)
   - [Compare vs Smartsupp](https://www.getapp.ca/compare/10317/101363/freshdesk/vs/smartsupp-live-chat)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs Smartsupp](https://www.getapp.ca/compare/91301/101363/liveagent/vs/smartsupp-live-chat)
3. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.ca/software/105081/tidio-chat)
   - [Compare vs Smartsupp](https://www.getapp.ca/compare/101363/105081/smartsupp-live-chat/vs/tidio-chat)
4. **HelpCrunch** — 4.8/5 (195 reviews) — Cloud-based customer communication platform for SMBs
   - [View profile](https://www.getapp.ca/software/110489/helpcrunch)
   - [Compare vs Smartsupp](https://www.getapp.ca/compare/101363/110489/smartsupp-live-chat/vs/helpcrunch)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ca/software/9448/zendesk)
   - [Compare vs Smartsupp](https://www.getapp.ca/compare/9448/101363/zendesk/vs/smartsupp-live-chat)
6. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.ca/software/10036/zoho-desk)
   - [Compare vs Smartsupp](https://www.getapp.ca/compare/10036/101363/zoho-desk/vs/smartsupp-live-chat)
7. **HappyFox Help Desk** — 4.6/5 (93 reviews) — AI-powered help desk and ticketing software
   - [View profile](https://www.getapp.ca/software/90516/happyfox)
   - [Compare vs Smartsupp](https://www.getapp.ca/compare/90516/101363/happyfox/vs/smartsupp-live-chat)
8. **Front** — 4.5/5 (291 reviews) — AI-enabled customer service platform for collaboration
   - [View profile](https://www.getapp.ca/software/102177/front)
   - [Compare vs Smartsupp](https://www.getapp.ca/compare/101363/102177/smartsupp-live-chat/vs/front)
9. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.ca/software/8385/livechat)
   - [Compare vs Smartsupp](https://www.getapp.ca/compare/8385/101363/livechat/vs/smartsupp-live-chat)
10. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.ca/software/90602/bitrix24)
    - [Compare vs Smartsupp](https://www.getapp.ca/compare/90602/101363/bitrix24/vs/smartsupp-live-chat)
11. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.ca/software/90462/help-scout)
    - [Compare vs Smartsupp](https://www.getapp.ca/compare/90462/101363/help-scout/vs/smartsupp-live-chat)
12. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.ca/software/91754/salesforce)
    - [Compare vs Smartsupp](https://www.getapp.ca/compare/91754/101363/salesforce/vs/smartsupp-live-chat)
13. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.ca/software/104597/genesys-cloud)
    - [Compare vs Smartsupp](https://www.getapp.ca/compare/101363/104597/smartsupp-live-chat/vs/genesys-cloud)
14. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.ca/software/8391/incontact-call-center-software)
    - [Compare vs Smartsupp](https://www.getapp.ca/compare/8391/101363/incontact-call-center-software/vs/smartsupp-live-chat)
15. **Efficy CRM** — 3.9/5 (91 reviews) — Pay-less for more. Europe's most flexible CRM
    - [View profile](https://www.getapp.ca/software/100561/efficy-crm)
    - [Compare vs Smartsupp](https://www.getapp.ca/compare/100561/101363/efficy-crm/vs/smartsupp-live-chat)
16. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
    - [View profile](https://www.getapp.ca/software/8670/teamsupport)
    - [Compare vs Smartsupp](https://www.getapp.ca/compare/8670/101363/teamsupport/vs/smartsupp-live-chat)
17. **Zoho SalesIQ** — 4.4/5 (98 reviews) — Discover the future of customer engagement
    - [View profile](https://www.getapp.ca/software/101511/zoho-salesiq)
    - [Compare vs Smartsupp](https://www.getapp.ca/compare/101363/101511/smartsupp-live-chat/vs/zoho-salesiq)
18. **Sprinklr** — 4.2/5 (94 reviews) — The definitive AI-native platform for customer experience
    - [View profile](https://www.getapp.ca/software/100180/sprinklr-platform)
    - [Compare vs Smartsupp](https://www.getapp.ca/compare/100180/101363/sprinklr-platform/vs/smartsupp-live-chat)
19. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.ca/software/101433/issuetrak)
    - [Compare vs Smartsupp](https://www.getapp.ca/compare/101363/101433/smartsupp-live-chat/vs/issuetrak)
20. **Supportbench** — 4.8/5 (131 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.ca/software/105673/supportbench)
    - [Compare vs Smartsupp](https://www.getapp.ca/compare/101363/105673/smartsupp-live-chat/vs/supportbench)

## Related Categories

- [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software)
- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software)
- [Complaint Management Software](https://www.getapp.ca/directory/841/complaint-management/software)
- [Customer Communications Management Software](https://www.getapp.ca/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/101363/smartsupp-live-chat)
- [View Product Profile](https://www.getapp.ca/software/101363/smartsupp-live-chat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/101363/smartsupp-live-chat> |
| de-AT | <https://www.getapp.at/alternatives/101363/smartsupp-live-chat> |
| en | <https://www.getapp.com/customer-service-support-software/a/smartsupp-live-chat/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/101363/smartsupp-live-chat> |
| en-AU | <https://www.getapp.com.au/alternatives/101363/smartsupp-live-chat> |
| en-CA | <https://www.getapp.ca/alternatives/101363/smartsupp-live-chat> |
| en-GB | <https://www.getapp.co.uk/alternatives/101363/smartsupp-live-chat> |
| en-IE | <https://www.getapp.ie/alternatives/101363/smartsupp-live-chat> |
| en-NZ | <https://www.getapp.co.nz/alternatives/101363/smartsupp-live-chat> |
| en-SG | <https://www.getapp.sg/alternatives/101363/smartsupp-live-chat> |
| en-ZA | <https://www.getapp.za.com/alternatives/101363/smartsupp-live-chat> |
| es | <https://www.getapp.es/alternatives/101363/smartsupp-live-chat> |
| es-CL | <https://www.getapp.cl/alternatives/101363/smartsupp-live-chat> |
| es-CO | <https://www.getapp.com.co/alternatives/101363/smartsupp-live-chat> |
| es-MX | <https://www.getapp.com.mx/alternatives/101363/smartsupp-live-chat> |
| fr | <https://www.getapp.fr/alternatives/101363/smartsupp-live-chat> |
| fr-BE | <https://fr.getapp.be/alternatives/101363/smartsupp-live-chat> |
| fr-CA | <https://fr.getapp.ca/alternatives/101363/smartsupp-live-chat> |
| nl | <https://www.getapp.nl/alternatives/101363/smartsupp-live-chat> |
| nl-BE | <https://www.getapp.be/alternatives/101363/smartsupp-live-chat> |
| pt | <https://www.getapp.com.br/alternatives/101363/smartsupp-live-chat> |
| pt-PT | <https://www.getapp.pt/alternatives/101363/smartsupp-live-chat> |

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