---
description: Detailed reviews on InvGate Service Management based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare InvGate Service Management with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: InvGate Service Management Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [InvGate Service Management](/software/101213/service-desk) > [InvGate Service Management Alternatives](https://www.getapp.ca/alternatives/101213/service-desk)

# Alternatives to InvGate Service Management

Canonical: https://www.getapp.ca/alternatives/101213/service-desk

> Explore the top alternatives to InvGate Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (798 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.ca/software/91351/freshservice)
   - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/91351/101213/freshservice/vs/service-desk)
2. **Freshdesk** — 4.5/5 (3480 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.ca/software/10317/freshdesk)
   - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/10317/101213/freshdesk/vs/service-desk)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/91301/101213/liveagent/vs/service-desk)
4. **Zendesk Suite** — 4.4/5 (4092 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ca/software/9448/zendesk)
   - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/9448/101213/zendesk/vs/service-desk)
5. **SysAid** — 4.5/5 (522 reviews) — Cloud-based AI ITSM \&amp; ESM platform for all sizes
   - [View profile](https://www.getapp.ca/software/90863/sysaid)
   - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/90863/101213/sysaid/vs/service-desk)
6. **JIRA Service Management** — 4.5/5 (778 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.ca/software/91811/jira-service-management)
   - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/91811/101213/jira-service-management/vs/service-desk)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.ca/software/10036/zoho-desk)
   - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/10036/101213/zoho-desk/vs/service-desk)
8. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
   - [View profile](https://www.getapp.ca/software/20521/manageengine-service-desk-plus)
   - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/20521/101213/manageengine-service-desk-plus/vs/service-desk)
9. **Zoho CRM** — 4.3/5 (6999 reviews) — Customer relationship management solution
   - [View profile](https://www.getapp.ca/software/9908/zoho-crm)
   - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/9908/101213/zoho-crm/vs/service-desk)
10. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.ca/software/102025/otrs)
    - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/101213/102025/service-desk/vs/otrs)
11. **Supportbench** — 4.8/5 (131 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.ca/software/105673/supportbench)
    - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/101213/105673/service-desk/vs/supportbench)
12. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate requests and deliver effortless experiences
    - [View profile](https://www.getapp.ca/software/2058097/servicenow-customer-service-management)
    - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/101213/2058097/service-desk/vs/servicenow-customer-service-management)
13. **TeamSupport** — 4.5/5 (849 reviews) — Cloud-based B2B customer support platform with AI
    - [View profile](https://www.getapp.ca/software/8670/teamsupport)
    - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/8670/101213/teamsupport/vs/service-desk)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.ca/software/101433/issuetrak)
    - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/101213/101433/service-desk/vs/issuetrak)
15. **Salesforce Service Cloud** — 4.5/5 (830 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.ca/software/91754/salesforce-1-service-cloud)
    - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/91754/101213/salesforce-1-service-cloud/vs/service-desk)
16. **Dynamics 365** — 4.4/5 (5858 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.ca/software/90844/dynamics-365)
    - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/90844/101213/dynamics-365/vs/service-desk)
17. **Agile CRM** — 4.1/5 (526 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.ca/software/102073/agile-crm)
    - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/101213/102073/service-desk/vs/agile-crm)
18. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \&amp; on-premises workspace for all business sizes
    - [View profile](https://www.getapp.ca/software/90602/bitrix24)
    - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/90602/101213/bitrix24/vs/service-desk)
19. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \&amp; Asset Management Software
    - [View profile](https://www.getapp.ca/software/1336/solarwinds-service-desk)
    - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/1336/101213/solarwinds-service-desk/vs/service-desk)
20. **Agiloft** — 4.8/5 (39 reviews) — Cloud-based tool for contract lifecycle management.
    - [View profile](https://www.getapp.ca/software/103389/agiloft)
    - [Compare vs InvGate Service Management](https://www.getapp.ca/compare/101213/103389/service-desk/vs/agiloft)

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [ITSM Software](https://www.getapp.ca/directory/292/it-service-management-itsm/software)
- [Issue Tracking Software](https://www.getapp.ca/directory/580/issue-tracking/software)
- [IT Service Software](https://www.getapp.ca/directory/1049/it-service/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/101213/service-desk)
- [View Product Profile](https://www.getapp.ca/software/101213/service-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/101213/service-desk> |
| de-AT | <https://www.getapp.at/alternatives/101213/service-desk> |
| en | <https://www.getapp.com/it-management-software/a/service-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/101213/service-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/101213/service-desk> |
| en-CA | <https://www.getapp.ca/alternatives/101213/service-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/101213/service-desk> |
| en-IE | <https://www.getapp.ie/alternatives/101213/service-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/101213/service-desk> |
| en-SG | <https://www.getapp.sg/alternatives/101213/service-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/101213/service-desk> |
| es | <https://www.getapp.es/alternatives/101213/service-desk> |
| es-CL | <https://www.getapp.cl/alternatives/101213/service-desk> |
| es-CO | <https://www.getapp.com.co/alternatives/101213/service-desk> |
| es-MX | <https://www.getapp.com.mx/alternatives/101213/service-desk> |
| fr | <https://www.getapp.fr/alternatives/101213/service-desk> |
| fr-BE | <https://fr.getapp.be/alternatives/101213/service-desk> |
| fr-CA | <https://fr.getapp.ca/alternatives/101213/service-desk> |
| nl | <https://www.getapp.nl/alternatives/101213/service-desk> |
| nl-BE | <https://www.getapp.be/alternatives/101213/service-desk> |
| pt | <https://www.getapp.com.br/alternatives/101213/service-desk> |
| pt-PT | <https://www.getapp.pt/alternatives/101213/service-desk> |

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