---
description: Detailed reviews on Avaya Experience Platform based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Avaya Experience Platform with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Avaya Experience Platform Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Avaya Experience Platform](/software/101083/avaya) > [Avaya Experience Platform Alternatives](https://www.getapp.ca/alternatives/101083/avaya)

# Alternatives to Avaya Experience Platform

Canonical: https://www.getapp.ca/alternatives/101083/avaya

> Explore the top alternatives to Avaya Experience Platform. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (999 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.ca/software/90602/bitrix24)
   - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/90602/101083/bitrix24/vs/avaya)
2. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
   - [View profile](https://www.getapp.ca/software/2049433/nextiva-call-center)
   - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/101083/2049433/avaya/vs/nextiva-call-center)
3. **Genesys Cloud CX** — 4.3/5 (266 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.ca/software/104597/genesys-cloud)
   - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/101083/104597/avaya/vs/genesys-cloud)
4. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.ca/software/8391/incontact-call-center-software)
   - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/8391/101083/incontact-call-center-software/vs/avaya)
5. **Five9** — 4.2/5 (484 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.ca/software/91276/five9)
   - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/91276/101083/five9/vs/avaya)
6. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.ca/software/91754/salesforce-1-service-cloud)
   - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/91754/101083/salesforce-1-service-cloud/vs/avaya)
7. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.ca/software/91301/liveagent)
   - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/91301/101083/liveagent/vs/avaya)
8. **Zendesk Suite** — 4.4/5 (4088 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ca/software/9448/zendesk)
   - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/9448/101083/zendesk/vs/avaya)
9. **Efficy CRM** — 3.9/5 (91 reviews) — Pay-less for more. Europe's most flexible CRM
   - [View profile](https://www.getapp.ca/software/100561/efficy-crm)
   - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/100561/101083/efficy-crm/vs/avaya)
10. **Talkdesk** — 4.5/5 (733 reviews) — Cloud-based contact center \& customer experience platform
    - [View profile](https://www.getapp.ca/software/100659/talkdesk)
    - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/100659/101083/talkdesk/vs/avaya)
11. **Ring.io** — 4.1/5 (19 reviews) — Intelligent sales call handling with native CRM integration
    - [View profile](https://www.getapp.ca/software/102731/ringio)
    - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/101083/102731/avaya/vs/ringio)
12. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
    - [View profile](https://www.getapp.ca/software/110527/ujet)
    - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/101083/110527/avaya/vs/ujet)
13. **InfoFlo** — 4.5/5 (100 reviews) — HIPAA compaliant case management software
    - [View profile](https://www.getapp.ca/software/91218/infoflo)
    - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/91218/101083/infoflo/vs/avaya)
14. **Zoho Desk** — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.ca/software/10036/zoho-desk)
    - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/10036/101083/zoho-desk/vs/avaya)
15. **Sprinklr** — 4.3/5 (91 reviews) — Social media management, analytics \& strategy planning.
    - [View profile](https://www.getapp.ca/software/100180/sprinklr)
    - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/100180/101083/sprinklr/vs/avaya)
16. **Agile CRM** — 4.1/5 (525 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.ca/software/102073/agile-crm)
    - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/101083/102073/avaya/vs/agile-crm)
17. **Dixa** — 4.3/5 (20 reviews) — Conversational Customer Service Software
    - [View profile](https://www.getapp.ca/software/107757/dixa)
    - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/101083/107757/avaya/vs/dixa)
18. **Freshdesk** — 4.5/5 (3466 reviews) — Online helpdesk system and customer service software
    - [View profile](https://www.getapp.ca/software/10317/freshdesk)
    - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/10317/101083/freshdesk/vs/avaya)
19. **Front** — 4.5/5 (288 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.ca/software/102177/front)
    - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/101083/102177/avaya/vs/front)
20. **Pipedrive** — 4.5/5 (3057 reviews) — Cloud-based CRM solution for salespeople
    - [View profile](https://www.getapp.ca/software/90507/pipedrive)
    - [Compare vs Avaya Experience Platform](https://www.getapp.ca/compare/90507/101083/pipedrive/vs/avaya)

## Related Categories

- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)
- [Speech Analytics Software](https://www.getapp.ca/directory/2043/speech-analytics/software)
- [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software)
- [Customer Communications Management Software](https://www.getapp.ca/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.ca/alternatives/101083/avaya)
- [View Product Profile](https://www.getapp.ca/software/101083/avaya)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/aura-call-center-elite/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/101083/avaya> |
| en-AU | <https://www.getapp.com.au/alternatives/101083/avaya> |
| en-CA | <https://www.getapp.ca/alternatives/101083/avaya> |
| en-GB | <https://www.getapp.co.uk/alternatives/101083/avaya> |
| en-IE | <https://www.getapp.ie/alternatives/101083/avaya> |
| en-NZ | <https://www.getapp.co.nz/alternatives/101083/avaya> |
| en-SG | <https://www.getapp.sg/alternatives/101083/avaya> |
| en-ZA | <https://www.getapp.za.com/alternatives/101083/avaya> |
| fr | <https://www.getapp.fr/alternatives/101083/avaya> |
| fr-BE | <https://fr.getapp.be/alternatives/101083/avaya> |
| fr-CA | <https://fr.getapp.ca/alternatives/101083/avaya> |

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