How are these alternatives similar to Zoho Desk?
The alternatives suggested are similar to Zoho Desk in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zoho Desk alternatives to see if there are any Zoho Desk competitors that you should also consider in your software research.
What are the top 5 alternatives to Zoho Desk?
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Overview
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Read more about Zendesk
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Starting from:
US$19.00/month
- Free Version
- Free Trial
Value for Money
4.1
0.4
Overview
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
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Overview
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.
Read more about HubSpot Service Hub
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Overview
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach their customers through every channel, including telephone, email, social media, and live chat.
Read more about Zoho CRM
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NinjaOne (formerly NinjaRMM) is the world's easiest-to-use unified endpoint management platform. We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and powerful tools like remote control, patching, scripting, and automation to improve IT management.
Read more about NinjaOne
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Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more.
Read more about Kaseya VSA
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N/A
- Free Version
- Free Trial
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3.7
0.8
Overview
IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.
Read more about IT Glue
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Pricing
Starting from:
US$29.00/month
- Free Version
- Free Trial
Value for Money
4.4
0.1
Overview
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.
Read more about tawk.to
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Pricing
Starting from:
US$1.00/month
- Free Version
- Free Trial
Value for Money
4.7
0.2
Overview
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Read more about Salesforce Sales Cloud
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N/A
- Free Version
- Free Trial
Value for Money
4.0
0.5
Overview
Intercom is the first Conversational Relationship Platform that enables businesses to deliver conversational, messenger-based experiences across the customer journey through one unified platform for sales, marketing and support teams.
Read more about Intercom
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Pricing
Starting from:
US$38.00/month
- Free Version
- Free Trial
Value for Money
4.0
0.5
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
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Pricing
Starting from:
US$20.00/month
- Free Version
- Free Trial
Value for Money
4.2
0.3
Overview
Zoho Remotely is a cloud-based suite of applications, which helps organizations connect & collaborate with remote team members and track work progress. Features include communication management, messaging, session creation, milestone setting, and task tracking.
Read more about Zoho Remotely
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N/A
- Free Version
- Free Trial
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4.5
Overview
Transform agent productivity, enhance end-user experience, and drive value across your organization, with multi-layered service management, built-in asset management, and advanced automation & orchestration.
Read more about SysAid
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Overview
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.
Read more about HappyFox Help Desk
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Pricing
Starting from:
US$29.00/month
- Free Version
- Free Trial
Value for Money
4.5
Overview
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity
Read more about Jira
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Overview
WHMCS is a web hosting automation platform which can manage signups, provisioning, billing and support for web hosting service providers
Read more about WHMCS
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Pricing
Starting from:
US$15.95/month
- Free Version
- Free Trial
Value for Money
3.7
0.8
Overview
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Read more about Freshservice
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Overview
Virtual Observer is a call recording & workforce optimization software for contact centers that works with hosted VoIP providers and traditional PBX systems.
Read more about Virtual Observer
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Pricing
Starting from:
US$20,000.00
- Free Version
- Free Trial
Value for Money
0
4.5
Overview
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media
Read more about LiveAgent
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Overview
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide.
Read more about Bitrix24
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Pricing starting from:
US$14.00/month
- Free Version
- Free Trial
Value for Money
4.5Related categories
- Knowledge Base Software
- Customer Service Software
- Help Desk Software
- Customer Support Software
- Customer Experience Software
- Customer Engagement Software
- Issue Tracking Software
- Customer Success Software
- Customer Communications Management Software
- Live Chat Software
- Call Center Software
- Contact Center Software
- Knowledge Management Software
- Complaint Management Software
- Telephony Software
Popular comparisons
- Zoho Desk Vs Zendesk
- Zoho Desk Vs Freshdesk
- Zoho Desk Vs HubSpot Service Hub
- Zoho Desk Vs Zoho CRM
- Zoho Desk Vs NinjaOne
- Zoho Desk Vs Kaseya VSA
- Zoho Desk Vs IT Glue
- Zoho Desk Vs tawk.to
- Zoho Desk Vs Salesforce Sales Cloud
- Zoho Desk Vs Intercom
- Zoho Desk Vs JIRA Service Management
- Zoho Desk Vs Zoho Remotely
