Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Email/Help Desk |
Email/Help Desk
|
| FAQs/Forum |
FAQs/Forum
|
| Knowledge Base Software |
Knowledge Base Software
|
| Phone Support |
Phone Support
|
| 24/7 (Live rep) |
24/7 (Live rep)
|
| Chat |
Chat
|
Pricing |
Pricing |
Starting From |
Starting From |
|
US$14.00/month
|
|
| Free |
Free
|
| Open Source |
Open Source
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| Access Controls/Permissions |
Access Controls/Permissions
|
| Activity Tracking |
Activity Tracking
|
| Alerts / Escalation |
Alerts / Escalation
|
| Appointment Management |
Appointment Management
|
| Assignment Management |
Assignment Management
|
| Call Center Management |
Call Center Management
|
| Call Monitoring |
Call Monitoring
|
| Collaboration Tools |
Collaboration Tools
|
| Customizable Fields |
Customizable Fields
|
| Disaster Recovery |
Disaster Recovery
|
| Discussions / Forums |
Discussions / Forums
|
| Email Tracking Software |
Email Tracking Software
|
| File Sharing Software |
File Sharing Software
|
| Interactive Content |
Interactive Content
|
| Issue Management |
Issue Management
|
| Lead Distribution |
Lead Distribution
|
| Lead Nurturing Software |
Lead Nurturing Software
|
| Loyalty Program |
Loyalty Program
|
| Mind Maps |
Mind Maps
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Offline Form |
Offline Form
|
| Performance Management |
Performance Management
|
| Personalization Software |
Personalization Software
|
| Project Management Software |
Project Management Software
|
| Real Time Analytics |
Real Time Analytics
|
| Remote Access/Control |
Remote Access/Control
|
| SEO Management |
SEO Management
|
| Social Media Monitoring Software |
Social Media Monitoring Software
|
| Survey/Poll Management |
Survey/Poll Management
|
| Video Support |
Video Support
|
Integrations |
Integrations |
|
Facebook
|
|
| GoToConnect |
GoToConnect
|
| Google Analytics |
Google Analytics
|
| Google Workspace |
Google Workspace
|
| Intercom |
Intercom
|
| Jira |
Jira
|
| Microsoft Teams |
Microsoft Teams
|
| Pipedrive |
Pipedrive
|
| Salesforce Sales Cloud |
Salesforce Sales Cloud
|
| Slack |
Slack
|
| SurveyMonkey |
SurveyMonkey
|
| Trello |
Trello
|
| Twilio |
Twilio
|
|
Twitter
|
|
| Zadarma |
Zadarma
|
| Zapier |
Zapier
|
| Zoho Analytics |
Zoho Analytics
|
| Zoho Assist |
Zoho Assist
|
| Zoho Books |
Zoho Books
|
| Zoho BugTracker |
Zoho BugTracker
|
| Zoho CRM |
Zoho CRM
|
| Zoho Cliq |
Zoho Cliq
|
| Zoho Creator |
Zoho Creator
|
| Zoho Flow |
Zoho Flow
|
| Zoho Forms |
Zoho Forms
|
| Zoho Invoice |
Zoho Invoice
|
| Zoho SalesIQ |
Zoho SalesIQ
|
| Zoho Social |
Zoho Social
|
