C-Desk

Cloud-based help desk software for customer support teams
(27 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Access Control Access Control
Active Directory Integration Active Directory Integration
Alerts / Escalation Alerts / Escalation
Asset Lifecycle Management Asset Lifecycle Management
Asset Management Asset Management
Assignment Management Assignment Management
Calendar Management Calendar Management
Call Center Management Call Center Management
Communication Management Communication Management
Customer Complaint Tracking Customer Complaint Tracking
Customer Database Customer Database
Customizable Branding Customizable Branding
Document Storage Document Storage
Email Integration Email Integration
Employee Profile Employee Profile
Feedback Management Feedback Management
Forms Management Forms Management
Issue Tracking Issue Tracking
Knowledge Base Management Knowledge Base Management
Monitoring Monitoring
Performance Management Performance Management
Performance Reports Performance Reports
Project Management Project Management
Receiving Receiving
Request Assignment Request Assignment
Search Functionality Search Functionality
Self Service Portal Self Service Portal
Support Ticket Management Support Ticket Management
Survey Management Survey Management
Surveys & Feedback Surveys & Feedback
Task Management Task Management
Task Tracking Task Tracking
Vendor Management Vendor Management
Workflow Management Workflow Management

Integrations

Integrations

Microsoft Outlook Microsoft Outlook

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